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61309

registered interest
date	11/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many people applied to the UK Embassy in Dublin for British Passports between 2011 and 2014.
tabling member constituency	East Londonderry
tabling member printed	Mr Gregory Campbell
uin	200198
answer	answer is ministerial correction date of answer 25/06/2014 answer text <p> </p><p>This information is not held by the Home Office.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 25/06/2014 13:16:12 answering member 1530 label Biography information for James Brokenshire previous answer version 1292 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	1409 label Biography information for Mr Gregory Campbell

61310

registered interest
date	11/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office: Belfast
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, if she will urgently increase the number of personnel working in the Belfast Passport Office.
tabling member constituency	East Londonderry
tabling member printed	Mr Gregory Campbell
uin	200195
answer	answer is ministerial correction date of answer 25/06/2014 answer text <p> </p><p>The Home Office is identifying staff who could be temporarily redeployed to <br>work with HM Passport Office during this very busy period.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 25/06/2014 13:16:41 answering member 1530 label Biography information for James Brokenshire previous answer version 1284 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	1409 label Biography information for Mr Gregory Campbell

61356

registered interest
date	11/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office: Newport
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how much her Department saved for the Exchequer by closing the Passport Office in Newport.
tabling member constituency	Caerphilly
tabling member printed	Wayne David
uin	200286
answer	answer is ministerial correction date of answer 01/07/2014 answer text <p> </p><p>Her Majesty's Passport Office has not closed its office in Newport. There is <br>an office in Newport providing counter fast track and premium services, <br>interviews for first time adult applicants and the Customer Contact Centre.<br><br>During 2011-12 as part of a wider operations restructuring, postal passport <br>application processing ceased in Newport and the office was relocated. It is <br>estimated that this reduced operational costs by around £2.6 million per year.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 01/07/2014 13:37:03 answering member 1530 label Biography information for James Brokenshire previous answer version 1293 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	1398 label Biography information for Wayne David

61357

registered interest
date	11/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how much the recently employed additional staff in passport offices are estimated to cost.
tabling member constituency	Caerphilly
tabling member printed	Wayne David
uin	200287
answer	answer is ministerial correction date of answer 08/07/2014 answer text <p> </p><p>Her Majesty's Passport Office have been training and redeploying staff from <br>other duties within the Agency, from other parts of the wider Home Office, and <br>in the case of one individual another Government department, to meet the <br>exceptional levels of passport demand. There will be some additional costs <br>relating to staff where they will be temporarily working away from their normal <br>workplace and where overtime is worked by staff from other parts of the <br>Department. At this time it is not possible to put a reliable estimate on <br>these additional costs.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 08/07/2014 14:11:37 answering member 1530 label Biography information for James Brokenshire previous answer version 1295 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	1398 label Biography information for Wayne David

61391

registered interest
date	11/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many people have waited longer than the advised waiting times for (a) new passport applications and (b) passport renewals in the last year.
tabling member constituency	Dudley North
tabling member printed	Ian Austin
uin	200255
answer	answer is ministerial correction date of answer 07/10/2014 answer text <p>The information is not available in the format requested. Information can be <br>provided for UK straightforward and non-straightforward applications as set out <br>below for 2013-14<br><br>Total number of UK applications received 2013-14 5,818,272<br><br>Processed outside published turnaround times<br>Straightforward (within 3 <br>weeks) <br>401 (0.007% of applications received)<br><br>Non-straightforward (within 6 weeks) <br>29,331 (0.5% of applications received)</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 07/10/2014 15:55:35 answering member 1530 label Biography information for James Brokenshire
tabling member	1511 label Biography information for Lord Austin of Dudley

61392

registered interest
date	11/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what recent reports she has received of changes in the backlog for processing (a) new passport applications and (b) passport renewals.
tabling member constituency	Dudley North
tabling member printed	Ian Austin
uin	200256
answer	answer is ministerial correction date of answer 07/07/2014 answer text <p> </p><p>Ministers receive regular reports on the performance of Her Majesty's Passport Office.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 07/07/2014 15:34:47 answering member 1530 label Biography information for James Brokenshire
tabling member	1511 label Biography information for Lord Austin of Dudley

61394

registered interest
date	11/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what estimate she has made of the average waiting time for (a) new passport applications and (b) passport renewals in each of the last four years.
tabling member constituency	Dudley North
tabling member printed	Ian Austin
uin	200258
answer	answer is ministerial correction date of answer 01/10/2014 answer text <p> </p><p>We are unable to break the data down into first time applications and renewals, <br>although we can provide the data broken down by straightforward and <br>non-straightforward.<br><br>The table below shows the average waiting time for straightforward and <br>non-straightforward applications on an annual basis since 2010.</p><p> </p><p> </p><p> </p><p>Average processing times in working days</p><p> </p><table><tbody><tr><td> </td><td><p><strong>Straightforward applications </strong></p></td><td><p><strong>Non-straightforward applications</strong></p></td></tr><tr><td><p>2010</p></td><td><p>3.6</p></td><td><p>9.7</p></td></tr><tr><td><p>2011</p></td><td><p>4.1</p></td><td><p>9.7</p></td></tr><tr><td><p>2012</p></td><td><p>6.8</p></td><td><p>11.6</p></td></tr><tr><td><p>2013</p></td><td><p>3.8</p></td><td><p>7.9</p></td></tr></tbody></table><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 01/10/2014 14:20:47 answering member 1530 label Biography information for James Brokenshire
tabling member	1511 label Biography information for Lord Austin of Dudley

61396

registered interest
date	11/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many complaints her Department has received regarding delays to the issuing of a passport in each of the last four years.
tabling member constituency	Dudley North
tabling member printed	Ian Austin
uin	200216
answer	answer is ministerial correction date of answer 08/07/2014 answer text <p> </p><p>The table below shows the number of complaints related to delays in receiving a <br>passport.</p><p> </p><p> </p><table><tbody><tr><td><p><strong>Year</strong></p><p> </p></td><td><p><strong>Number of complaints relating to delays</strong></p></td></tr><tr><td><p><strong>2010</strong></p></td><td><p>1253</p></td></tr><tr><td><p><strong>2011</strong></p></td><td><p>1341</p></td></tr><tr><td><p><strong>2012</strong></p></td><td><p>1513</p></td></tr><tr><td><p><strong>2013</strong></p></td><td><p>1437</p></td></tr></tbody></table><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 08/07/2014 14:14:16 answering member 1530 label Biography information for James Brokenshire
tabling member	1511 label Biography information for Lord Austin of Dudley

61397

registered interest
date	11/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many applications for (a) new passports and (b) passport renewals there have been in the last year; and what the annual change in such figures has been.
tabling member constituency	Dudley North
tabling member printed	Ian Austin
uin	200217
answer	answer is ministerial correction date of answer 08/07/2014 answer text <p> </p><p>During the period between 1 June 2013 and 31 May 2014, Her Majesty's Passport Office <br />received <del class="ministerial">1,446,983</del> <ins class="ministerial">1,425,885</ins> first time passport applications and <del class="ministerial">4,528,751</del> <ins class="ministerial">4,461,343</ins> passport <br />renewal applications.<br /><br />This compares with 1,346,246 first time applications and 4,036,267 passport <br />renewal applications during the period between 1 June 2012 and 31 May 2013.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 08/07/2014 14:03:02 question first ministerially corrected 02/09/2014 14:35:59 answering member 1530 label Biography information for James Brokenshire previous answer version 8681 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	1511 label Biography information for Lord Austin of Dudley

61471

registered interest
date	11/06/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many (a) new passport applications and (b) passport renewal applications have been received by HM Passport Office since the beginning of the current financial year; and what proportion of such applications were completed and dispatched within (i) three and (ii) four weeks.
tabling member constituency	Hackney South and Shoreditch
tabling member printed	Meg Hillier
uin	200199
answer	answer is ministerial correction date of answer 08/07/2014 answer text <p> </p><p>During April and May 2014, Her Majesty's Passport Office received:<br><br>(a) 319,639 new passport applications.<br>(b) 1,044,840 passport renewal applications.<br><br>Her Majesty's Passport Office does not hold passport application processing <br>data in the format requested, although we can advise that 96.1% of straightforward <br>applications were processed within 3 weeks and 96.9% of non straightforward <br>passport applications were processed within the 6-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 08/07/2014 14:12:53 answering member 1530 label Biography information for James Brokenshire previous answer version 1309 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	1524 label Biography information for Dame Meg Hillier