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<p>DVLA’s forecasting is not routinely undertaken at a unit cost level. However, in
2016/17, the cost per digital driving licence renewal and provisional driving licence
application was £5.87 and £7.74 respectively. The costs of all driving licence transactions
are kept under continuous review.</p><p> </p><p>The DVLA is allowed by law to set
fees to cover the total cost of vehicle registration and driver licensing as a whole,
rather than for specific transaction types. Some of these services may attract a fee,
while others may not if it is beneficial to provide them free of charge. For example,
changing personal details is free of charge, in order to encourage customers to comply
with their legal requirement to update their driver record. More accurate records
are essential to the police and other enforcement agencies dealing with crime reduction
and road safety initiatives.</p>
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