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<p>Ofgem E-serve administers the Renewable Heat Incentive scheme on behalf of the
Department of Business, Energy and Industrial Strategy. They publish comprehensive
guidance and consumer information on their website. This includes factsheets containing
basic information for consumers, guides for applying to the scheme and links to consumer
protection organisations.</p><p> </p><p>The Energy Saving Advice Service, for England
and Wales, and Home Energy Scotland, for consumers in Scotland, provides advice to
consumers considering applying to the scheme both on the internet and through a telephone
help line.</p><p> </p><p>The Department meets regularly with stakeholders in the renewable
heating industry and wider sector to communicate the latest information on the Renewable
Heat Initiative.</p>
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