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620070

registered interest
date	24/10/2016
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Warm Home Discount Scheme
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, pursuant to the Answer of 24 October 2016 to Question 48717, how many customers were interviewed in the small-scale qualitative evaluation of the Warm Home Discount scheme.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	50018
answer	answer is ministerial correction date of answer 27/10/2016 answer text <p>A total of 41 customers were interviewed as part of the evaluation of the Energy Rebate scheme.</p><p> </p><p>These customers were drawn from four representative sample groups of interest.</p><p> </p><p>The findings of the research can be found here: <a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/220145/energy-rebate-scheme-evaluation.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/220145/energy-rebate-scheme-evaluation.pdf</a></p><p> </p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 27/10/2016 16:51:16 answering member 3991 label Biography information for Jesse Norman
tabling member	4124 label Biography information for Chi Onwurah

620071

registered interest
date	24/10/2016
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Warm Home Discount Scheme
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, pursuant to the Answer of 21 October 2016 to Question 49308, on the Warm Home Discount Scheme, how a person opts out of that scheme.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	49884
answer	answer is ministerial correction date of answer 27/10/2016 answer text <p>The scheme has formal arrangements in place for individuals wishing to opt-out from the scheme.</p><p> </p><p>All Pension Credit Guarantee Credit recipients are first sent a letter with information about the scheme. Only these recipients automatically receive the Warm Home Discount rebate. Those who do not want their data shared with their energy supplier, can write to Department Work for Pensions stating their wish to opt-out from the scheme.</p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 27/10/2016 16:49:52 answering member 3991 label Biography information for Jesse Norman
tabling member	4124 label Biography information for Chi Onwurah

604975

registered interest
date	18/10/2016
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Warm Home Discount Scheme
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what information his Department holds on the potential number of eligible claimants for the warm homes discount scheme that have been contacted by a third party using data shared with them as part of that scheme; how his Department monitors the use made of information given to such third parties; and how many complaints his Department has received on such contacts.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	49308
answer	answer is ministerial correction date of answer 21/10/2016 answer text <p>The Warm Home Discount scheme uses a secure data share between the Department for Work and Pensions and participating energy suppliers in order to deliver direct assistance with energy bills each winter to eligible households.</p><p>Suppliers already hold data on customers’ names and addresses - the only additional information they receive under the secure data share for the Warm Home Discount is which of their customers are eligible for the rebate. The Regulations under Section 142 of the Pensions Act 2008[1] only allow suppliers to use the information they obtain through the data share to provide energy bill rebates or defined relevant assistance such as energy efficiency advice and measures.</p><p> </p><p>The regulations make it an offence to disclose the information without lawful authority. Any transfer and storage of personal data by the energy suppliers would also be subject to the requirements of the Data Protection Act. Energy suppliers are required (under contract) to demonstrate that they have secure measures in place for the handling, transferring and deletion of the personal data that has been supplied to them under the secure data share.</p><p> </p><p>In addition, individuals are able to ‘opt out’ of the data share for the Warm Home Discount scheme, meaning that DWP would not share any state pension credit information on that individual with energy suppliers. For Scheme Year 6 (this year), six people have formally taken up this option.</p><p> </p><p>There is a formal complaints procedure in place between BEIS, DWP and Serco, who manage the WHD contact centre. No complaints of this nature have been made under this complaints procedure against energy suppliers.</p><p>[1] The Disclosure of State Pension Credit Information (Warm Home Discount) Regulations 2011</p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 21/10/2016 13:55:28 answering member 3991 label Biography information for Jesse Norman
tabling member	4124 label Biography information for Chi Onwurah

602004

registered interest
date	14/10/2016
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Warm Home Discount Scheme
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, whether public consultations or surveys were undertaken in the former Department for Energy and Climate Change to ascertain whether people trusted and understood the data-sharing element of the Warm Home Discount Scheme in the run-up to implementing that scheme.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	48717
answer	answer is ministerial correction date of answer 24/10/2016 answer text <p>The Warm Home Discount consultation, published in December 2011, included questions on data sharing.</p><p> </p><p>Prior to the Warm Home Discount, the Energy Rebate Scheme, which ran for one year, used data-matching (of DWP and energy suppliers’ data) to identify a group of pensioners likely to be vulnerable to fuel poverty, so that their electricity supplier could award a one-off rebate to their electricity bill. This earlier scheme ran for one year.</p><p> </p><p>DWP Social Researchers carried out a small-scale qualitative evaluation of the scheme, involving telephone interviews with customers to investigate reactions to their personal data being used in this way – this includeding issues around privacy, security and data sharing, and the broader concept of data use in Government.</p><p> </p><p>The findings of the research and consultation responses can be found here:</p><p><a href="https://www.gov.uk/government/consultations/the-warm-home-discount-scheme" target="_blank">https://www.gov.uk/government/consultations/the-warm-home-discount-scheme</a></p><p> </p><p><strong> </strong></p><p> </p><p><strong> </strong></p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 24/10/2016 14:14:19 answering member 3991 label Biography information for Jesse Norman previous answer version 15333 answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman answering member 3991 label Biography information for Jesse Norman
tabling member	4124 label Biography information for Chi Onwurah