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65798

registered interest
date	03/07/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Attendance Allowance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average time between claim and a decision on attendance allowance was in each of the last five years.
tabling member constituency	Stretford and Urmston
tabling member printed	Kate Green
uin	203926
answer	answer is ministerial correction date of answer 08/07/2014 answer text <p /> <p /> <p>The data available in relation to this query is the Actual Average Clearance Time (AACT) which is the average time taken between an application being made and the date the customer was notified of the decision on their claim.</p><p> </p><p>The Actual Average Clearance Time (in working days) for Attendance Allowance cases over the previous 5 years, including the Year To Date average up to May 2014 can be found in the enclosed table.</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>2009/10</p></td><td><p>2010/11</p></td><td><p>2011/12</p></td><td><p>2012/13</p></td><td><p>2013/14</p></td></tr><tr><td><p>Attendance Allowance AACT</p></td><td><p>14.3</p></td><td><p>13.1</p></td><td><p>14.7</p></td><td><p>14.5</p></td><td><p>16.3</p></td></tr></tbody></table><p> </p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 08/07/2014 13:59:00 answering member 1528 label Biography information for Sir Mike Penning
tabling member	4120 label Biography information for Kate Green

65799

registered interest
date	03/07/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average time between claim and a decision on attendance disabled living allowance for parents of children aged under 16 years was in each of the last five years.
tabling member constituency	Stretford and Urmston
tabling member printed	Kate Green
uin	203927
answer	answer is ministerial correction date of answer 08/07/2014 answer text <p /> <p /> <p>We are unable to provide data on decisions for Disability Living Allowance for parents as decisions are made for the child under 16 and awarded to their parent, guardian or representative.</p><p> </p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 08/07/2014 16:33:58 answering member 1528 label Biography information for Sir Mike Penning
tabling member	4120 label Biography information for Kate Green

65800

registered interest
date	03/07/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether the contracts for personal independence payment assessment providers include performance related incentives or penalties; whether such measures have been used; and what the financial value of those measure is.
tabling member constituency	Stretford and Urmston
tabling member printed	Kate Green
uin	203930
answer	answer is ministerial correction date of answer 08/07/2014 answer text <p /> <p /> <p>DWP's Personal Independence Payment (PIP) contracts are output based contracts which include a range of remedies for underperformance against a range of performance measures, including financial penalties in the form ofservice credits which the Department can apply as appropriate. Service credits have been applied to the contracts. Current details of the value of any service credits applied under the contracts are commercially confidential.</p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 08/07/2014 14:28:25 answering member 1528 label Biography information for Sir Mike Penning
tabling member	4120 label Biography information for Kate Green

65801

registered interest
date	03/07/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Carer's Allowance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average time between claim and a decision on carer's allowance was in each of the last five years.
tabling member constituency	Stretford and Urmston
tabling member printed	Kate Green
uin	203928
answer	answer is ministerial correction date of answer 08/07/2014 answer text <p /> <p /> <p>The data available in relation to this query is the Actual Average Clearance Time (AACT) which is the average time taken between an application being made and the date the customer was notified of the decision on their claim.</p><p> </p><p>The Actual Average Clearance Time (in working days) for Carers Allowance cases over the previous 5 years, including the Year To Date average up to May 2014 can be found in the enclosed table. This submission does not include data for the 2012/13 reporting year</p><p><strong> </strong></p><table><tbody><tr><td><p> </p></td><td><p>2009/10</p></td><td><p>2010/11</p></td><td><p>2011/12</p></td><td><p>2012/13</p></td><td><p>2013/14</p></td></tr><tr><td><p>Carers Allowance AACT</p></td><td><p>12.79</p></td><td><p>11.3</p></td><td><p>10.9</p></td><td><p>N/A</p></td><td><p>11.5</p></td></tr></tbody></table><p><strong> </strong></p><p><strong> </strong></p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 08/07/2014 14:34:18 answering member 1528 label Biography information for Sir Mike Penning
tabling member	4120 label Biography information for Kate Green

65094

registered interest
date	01/07/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what specific steps the Department took to reduce the delays to personal independence payment (PIP) claimants using special rules; and when PIP claimants using normal rules will benefit from efforts to reduce waiting times.
tabling member constituency	Stretford and Urmston
tabling member printed	Kate Green
uin	203392
answer	answer is ministerial correction date of answer 07/07/2014 answer text <p /> <p /> <p>So far we have introduced:</p><p> </p><p>• A dedicated phone service with specially trained staff;</p><p><br> • An electronic transfer of information between a claimant's health professional, DWP and assessment providers.</p><p><br> • Trialling a new process to enable decisions to be made in-house with support from health care professionals</p><p><br> • Clearer guidance for DWP staff</p><p><br> We are absolutely committed to reducing the delays. By the Autumn, we expect no one to be waiting for an assessment for longer than 26 weeks and by the end of the year, we expect no one will be waiting longer than 16 weeks.&quot;</p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 07/07/2014 14:00:38 answering member 1528 label Biography information for Sir Mike Penning
tabling member	4120 label Biography information for Kate Green

65095

registered interest
date	01/07/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what his Department's target time is for people to receive an accurate decision for claiming the personal independence payment.
tabling member constituency	Stretford and Urmston
tabling member printed	Kate Green
uin	203393
answer	answer is ministerial correction date of answer 07/07/2014 answer text <p /> <p /> <p>There are no legal requirements to complete action on a claim to PIP within a specified time, but we continue to monitor how long the claimant journey is taking and implement measures to speed up the process.</p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 07/07/2014 14:10:36 answering member 1528 label Biography information for Sir Mike Penning
tabling member	4120 label Biography information for Kate Green

65097

registered interest
date	01/07/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, when his Department will include data on clearance times of personal independence payment applications using normal and special rules claims in its quarterly statistical publication.
tabling member constituency	Stretford and Urmston
tabling member printed	Kate Green
uin	203399
answer	answer is ministerial correction date of answer 07/07/2014 answer text <p /> <p /> <p>Statistics on clearance times are intended for future publication but releasing them at this stage would give an incorrect representation of the process since the system has not yet reached maturity, and further quality assurance of the data is required. Departmental analysts are currently assessing the quality of this data to ensure it meets the standards set by the UK Statistics Authority before it can be published.</p><p> </p><p>In accordance with UK Statistics Authority guidelines, we will pre-announce our intention to release these statistics, at least one month prior to their publication, on the UKSA hub and also on our PIP statistics webpage.</p><p><strong> </strong></p><p><a href="https://www.gov.uk/government/collections/personal-independence-payment-statistics" target="_blank">https://www.gov.uk/government/collections/personal-independence-payment-statistics</a></p> answering member constituency Hemel Hempstead answering member printed Mike Penning grouped question UIN 203324 question first answered 07/07/2014 14:32:05 answering member 1528 label Biography information for Sir Mike Penning
tabling member	4120 label Biography information for Kate Green

65180

registered interest
date	01/07/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Attendance Allowance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many staff in his Department are working on claims for attendance allowance for older people; and how many staff were employed in each of the last 16 quarters.
tabling member constituency	Stretford and Urmston
tabling member printed	Kate Green
uin	203436
answer	answer is ministerial correction date of answer 07/07/2014 answer text <p /> <p /> <p>Please see the data in the table below which shows the number of staff processing all claims to Attendance Allowance over the periods requested.</p><p> </p><table><tbody><tr><td><p><strong>10-11 Q1</strong></p></td><td><p><strong>10-11 Q2</strong></p></td><td><p><strong>10-11 Q3</strong></p></td><td><p><strong>10-11 Q4</strong></p></td></tr><tr><td><p>769.19</p></td><td><p>773.64</p></td><td><p>733.37</p></td><td><p>709.85</p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p><strong> 11-12 Q1</strong></p></td><td><p><strong> 11-12 Q2</strong></p></td><td><p><strong> 11-12 Q3</strong></p></td><td><p><strong> 11-12 Q4</strong></p></td></tr><tr><td><p>701.01</p></td><td><p>665.40</p></td><td><p>641.66</p></td><td><p>619.08</p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p><strong> 12-13 Q1</strong></p></td><td><p><strong> 12-13 Q2</strong></p></td><td><p><strong> 12-13 Q3</strong></p></td><td><p><strong> 12-13 Q4</strong></p></td></tr><tr><td><p>598.92</p></td><td><p>588.56</p></td><td><p>578.18</p></td><td><p>564.17</p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p><strong> 13-14 Q1</strong></p></td><td><p><strong> 13-14 Q2</strong></p></td><td><p><strong> 13-14 Q3</strong></p></td><td><p><strong> 13-14 Q4</strong></p></td></tr><tr><td><p>548.67</p></td><td><p>536.25</p></td><td><p>528.19</p></td><td><p>508.31</p></td></tr></tbody></table><p> </p><p>The headcount figures are in Full Time Equivalent form whereby part time staff are counted as a proportion of one Full time staff member depending on the number of hours they work.</p><p> </p><p> </p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 07/07/2014 15:09:40 answering member 1528 label Biography information for Sir Mike Penning
tabling member	4120 label Biography information for Kate Green

65181

registered interest
date	01/07/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Attendance Allowance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the current target turnaround time is from application to decision for attendance allowance for older people.
tabling member constituency	Stretford and Urmston
tabling member printed	Kate Green
uin	203435
answer	answer is ministerial correction date of answer 08/07/2014 answer text <p /> <p /> <p>The DWP does not currently have a “target turnaround time from application to decision for Attendance Allowance”.</p><p><strong> </strong></p><p><strong> </strong></p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 08/07/2014 13:50:36 answering member 1528 label Biography information for Sir Mike Penning
tabling member	4120 label Biography information for Kate Green

65182

registered interest
date	01/07/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Attendance Allowance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how long on average claims for attendance allowance for older people took from application to reach a decision in each of the last five years.
tabling member constituency	Stretford and Urmston
tabling member printed	Kate Green
uin	203434
answer	answer is ministerial correction date of answer 08/07/2014 answer text <p /> <p /> <p>The data that is available is the Actual Average Clearance Time (AACT) which is the average time taken between an application being made and the date the customer was notified of the decision on their claim.</p><p> </p><p>Please see the most recent AACT data in the table below:</p><p><strong> </strong></p><table><tbody><tr><td><p>Attendance Allowance (AACT)</p></td><td><p>National Year-end 2009/10</p></td><td><p>National Year-end 2010/11</p></td><td><p>National Year-end 2011/12</p></td><td><p>National Year-end 2012/13</p></td><td><p>National Year-end 2013/14</p></td></tr><tr><td><p> </p></td><td><p>14.3 days</p></td><td><p>13.1 days</p></td><td><p>14.7 days</p></td><td><p>14.5 days</p></td><td><p>16.3 days</p></td></tr></tbody></table><p><strong> </strong></p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 08/07/2014 14:07:50 answering member 1528 label Biography information for Sir Mike Penning
tabling member	4120 label Biography information for Kate Green