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1017216
registered interest false more like this
date less than 2018-11-29more like thismore than 2018-11-29
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Bereavement Benefits more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what steps the Government is taking to make widowers aware of their potential entitlement to bereavement allowance. more like this
tabling member constituency Cheltenham more like this
tabling member printed
Alex Chalk more like this
uin 197462 more like this
answer
answer
is ministerial correction false more like this
date of answer remove filter
answer text <p>From 6 April 2017 we replaced the previous suite of bereavement benefits, which included bereavement allowance, with a single benefit known as Bereavement Support Payment.</p><p> </p><p>The Department has worked with funeral directors, Registrars and voluntary groups to ensure that bereaved people are fully informed of the action to take following a death. Further information about the benefits to which they are entitled and how to claim them can be found on the government services and information website at <a href="http://www.gov.uk" target="_blank">www.gov.uk</a>.</p><p> </p> more like this
answering member constituency North Swindon more like this
answering member printed Justin Tomlinson more like this
question first answered
less than 2018-12-04T16:43:21.953Zmore like thismore than 2018-12-04T16:43:21.953Z
answering member
4105
label Biography information for Justin Tomlinson remove filter
tabling member
4481
label Biography information for Alex Chalk more like this
1017350
registered interest false more like this
date less than 2018-11-29more like thismore than 2018-11-29
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Children: Maintenance more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of self-employed parents who are evading payment of child maintenance by diverting their income to their partner or spouse. more like this
tabling member constituency Salford and Eccles more like this
tabling member printed
Rebecca Long Bailey more like this
uin 197456 more like this
answer
answer
is ministerial correction false more like this
date of answer remove filter
answer text <p>The Department has not made an estimate of the number of self-employed parents who avoid child maintenance by diverting their income through their partner or spouse. Income information for paying parents is obtained directly from HMRC. This figure will include earnings from self-employment. Where there is reason to suspect a declared income or that a parent is using self–employment as a means to avoid or reduce their maintenance liability, the case will be referred to the Financial Investigations Unit. The volume of cases which are subject to a complex earners investigation are published in Table 12 of Child Maintenance Service Statistics available on line at <a href="https://www.gov.uk/government/statistics/child-maintenance-service-august-2013-to-june-2018-experimental" target="_blank">https://www.gov.uk/government/statistics/child-maintenance-service-august-2013-to-june-2018-experimental</a>. Investigations into self-employed paying parents are a subgroup of the complex earners investigations.</p>
answering member constituency North Swindon more like this
answering member printed Justin Tomlinson more like this
question first answered
less than 2018-12-04T10:40:47.727Zmore like thismore than 2018-12-04T10:40:47.727Z
answering member
4105
label Biography information for Justin Tomlinson remove filter
tabling member
4396
label Biography information for Rebecca Long Bailey more like this
1010212
registered interest false more like this
date less than 2018-11-19more like thismore than 2018-11-19
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Social Security Benefits: Telephone Services more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what the (a) shortest, (b) longest and (c) average waiting times for calls to each of her Department's benefit telephone lines were in each of the last 18 months for which data are available. more like this
tabling member constituency Birkenhead more like this
tabling member printed
Frank Field more like this
uin 192734 more like this
answer
answer
is ministerial correction false more like this
date of answer remove filter
answer text <p>The table below provides the average waiting times for the benefit telephone lines for comparison with PQ<a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2018-05-08/141701/" target="_blank">141701</a>.</p><p> </p><p>The information is for the most recent 18 month period in which data is available for, May 2017 to October 2018.</p><p> </p><p>We are aware of a potential issue, which is being investigated, whereby a call could be terminated by a customer but potentially remain in the system and continue to be recorded as a ‘live call’. This issue produces statistical anomalies which impact on the reliability of the data available.</p><p> </p><p>Average Speed of Answer</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>Last 18 Months</p></td><td><p>October 2018</p></td></tr><tr><td><p>National DLA Adult</p></td><td><p>00:03:26</p></td><td><p>00:04:51</p></td></tr><tr><td><p>Employment and Support Allowance Enquiry</p></td><td><p>00:15:19</p></td><td><p>00:11:30</p></td></tr><tr><td><p>Jobseekers Allowance Enquiry English</p></td><td><p>00:08:51</p></td><td><p>00:03:43</p></td></tr><tr><td><p>Income Support Enquiry</p></td><td><p>00:08:38</p></td><td><p>00:11:07</p></td></tr><tr><td><p>Jobcentre Enquiry Line</p></td><td><p>00:06:05</p></td><td><p>00:04:48</p></td></tr><tr><td><p>Personal Independence Payment</p></td><td><p>00:05:31</p></td><td><p>00:06:46</p></td></tr><tr><td><p>Universal Credit Live Service</p></td><td><p>00:09:17</p></td><td><p>00:16:26</p></td></tr><tr><td><p>Universal Credit Full Service</p></td><td><p>00:05:01</p></td><td><p>00:03:58</p></td></tr></tbody></table><p> </p><p>The information requested regarding the shortest and longest wait time could only be provided at disproportionate cost.</p><p> </p><p>Please Note:</p><p> </p><p>Data Source: BT - OPMIS and Historical Management Information (GI2 – HMI)</p><p>The data supplied is derived from unpublished management information, which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution.</p>
answering member constituency North Swindon more like this
answering member printed Justin Tomlinson more like this
question first answered
less than 2018-12-04T16:33:04.083Zmore like thismore than 2018-12-04T16:33:04.083Z
answering member
4105
label Biography information for Justin Tomlinson remove filter
tabling member
478
label Biography information for Lord Field of Birkenhead more like this