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<p>The advice from Public Health England (PHE) remains that childcare facilities and
schools should stay open unless advised otherwise by PHE. However, the department
is aware that pupils eligible for free school meals will miss out if their school
is closed, or they are asked to self-isolate. We are closely monitoring the situation,
and we are working closely with other government departments to consider what action
can be taken. We recognise the challenge this could place on families and schools
and education providers.</p><p>The department has launched a dedicated telephone and
email service to allow quick access to the latest help and support for schools and
parents. The purpose of the helpline is to ensure consistent and accurate information
reaches education providers and should help ensure providers feel well-supported.</p><p>Details
of the helpline:</p><p>Phone: 0800 046 8687 (8am to 6pm - Monday to Friday)</p><p>Email:
DfE.coronavirushelpline@education.gov.uk</p>
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