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<p>The Driver and Vehicle Licensing Agency (DVLA) issues vehicle excise duty reminders
to customers up to four weeks before the tax expires. The DVLA issues more than three
million reminder letters each month. Complaints about non-delivery are rare, which
suggests that the service works well for the majority of vehicle keepers.</p><p> </p><p>Occasionally
vehicle keepers may not receive a reminder. This is often because the keeper may have
moved house and not advised the DVLA of the new address, or the letter may have gone
astray.</p>
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