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min question first answered	2022-10-06T14:12:44.197Z
min date	2019-06-14
question text	To ask the Secretary of State for International Trade, pursuant to the Answer of 28 September 2022 to Question 51512 on UK Trade with EU: Telephone Services, how many phone calls were made to the Export Support Service (a) inside and (b) outside its core operating hours between 20 and 30 September 2022; how many and what proportion of those calls were (i) resolved using the knowledge bank and (ii) referred to the digital enquiry team; and how many of those calls related to trade with (A) Ukraine, (B) Russia and (C) Belarus.

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1520050

human indexable

published

registered interest

answer date

13/10/2022

date

10/10/2022

date tabled

10/10/2022

ddp created

10/10/2022 16:22:04

answering body

Department for International Trade

question status

Tabled

answering dept id

202

answering dept short name

International Trade

answering dept sort name

International Trade

ddp modified

10/10/2022 17:04:51
20/10/2022 16:44:12

hansard heading

UK Trade with EU: Telephone Services

house id

identifier

59539

legislature

25259

parliament number

question first answered

20/10/2022 16:12:30

question text

To ask the Secretary of State for International Trade, pursuant to the Answer of 28 September 2022 to Question 51512 on UK Trade with EU: Telephone Services, how many phone calls were made to the Export Support Service (a) inside and (b) outside its core operating hours between 20 and 30 September 2022; how many and what proportion of those calls were (i) resolved using the knowledge bank and (ii) referred to the digital enquiry team; and how many of those calls related to trade with (A) Ukraine, (B) Russia and (C) Belarus.

session

2022/23

session number

tabling member constituency

Islington South and Finsbury

tabling member printed

Emily Thornberry

title

House of Commons Tabled Parliamentary Question 2022/23 59539

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WrittenParliamentaryQuestion

uin

59539

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NamedDay

answer

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1536

label	Biography information for Emily Thornberry

publisher

25259

tabling member

1536

label	Biography information for Emily Thornberry