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date tabled | |
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ddp created | |
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answering body |
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question status | Tabled | |
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answering dept id | 29 | |
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answering dept short name | Work and Pensions | |
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answering dept sort name | Work and Pensions | |
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ddp modified |
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hansard heading | Universal Credit: Telephone Services | |
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house id | 1 | |
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identifier | 188875 | |
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legislature |
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parliament number | 57 | |
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question first answered |
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question text | To ask the Secretary of State for Work and Pensions, what process is used by her Department to estimate the (a) average call duration and (b) amount of calls taken by case managers working on universal credit; and if she will publish the results of such estimates for each year for which information is available. |  |
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session number | 1 | |
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tabling member constituency | Glasgow South West | |
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tabling member printed |
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title | House of Commons Tabled Parliamentary Question 2017/19 188875 | |
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uin | 188875 | |
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version | 1 | |
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written parliamentary question type | NamedDay | |
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answer | answer | |||||||||
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publisher | 25259 | |||||||||
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