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985685

registered interest
date	11/10/2018
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Nuisance Calls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, when his Department will respond to the consultation on taking tougher action against directors whose companies are responsible for breaches of legislation in relation to nuisance calls and electronic messages.
tabling member constituency	Birmingham, Selly Oak
tabling member printed	Steve McCabe
uin	178224
answer	answer is ministerial correction date of answer 18/10/2018 answer text <p>The Government's consultation which sought views on tackling nuisance calls and messages by taking action against rogue directors, was open for 12-weeks from 30 May to 21 August 2018. We have analysed the responses to the consultation and will be publishing the Government's response shortly.</p><p><strong> </strong></p> answering member constituency Stourbridge answering member printed Margot James question first answered 18/10/2018 16:36:52 answering member 4115 label Biography information for Margot James
tabling member	298 label Biography information for Steve McCabe

1060038

registered interest
date	12/02/2019
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Nuisance Calls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what steps he is tacking to tackle the level of nuisance calls from foreign call centres.
tabling member constituency	Brigg and Goole
tabling member printed	Andrew Percy
uin	220177
answer	answer is ministerial correction date of answer 19/02/2019 answer text <p>We have been clear that there is no place for nuisance calls in our society and we continue to work on practical solutions to this problem.</p><p><strong> </strong></p><p>In December 2018, we introduced new rules that enable company directors to be held personally liable for the nuisance calls their company makes. These rules apply to international marketing calls made on behalf of UK companies.</p><p><strong> </strong></p><p>We also secured over £600k in the Autumn Budget which we have used to provide vulnerable people with call blocking devices. This measure has protected the most vulnerable in society from nuisance calls scams including those originating from overseas call centres.</p><p> </p> answering member constituency Stourbridge answering member printed Margot James question first answered 19/02/2019 16:35:36 answering member 4115 label Biography information for Margot James
tabling member	3939 label Biography information for Andrew Percy

1105309

registered interest
date	26/03/2019
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Nuisance Calls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, whether the Government has made an assessment of the effect on levels of nuisance calls of companies requiring consumers to provide their phone numbers when purchasing products or signing up for services.
tabling member constituency	Cheltenham
tabling member printed	Alex Chalk
uin	237188
answer	answer is ministerial correction date of answer 02/04/2019 answer text <p>Companies who process personal data and use it to make marketing communications are regulated by the Data Protection Act 2018 (DPA) and the Privacy and Electronic Communications Regulations 2003 (PECR). Both of these are administered and enforced by the Information Commissioner (ICO). If a company collects phone numbers from customers, it must be clear and transparent about how personal data will be handled, and ensure that the data is processed in a way which individuals would expect. Personal data must not be shared with third parties without an appropriate legal basis. Organisations that fail to comply may be subject to enforcement action by the Information Commissioner’s Office (ICO). The ICO has the power to impose a monetary penalty on those who break the law.</p><p> </p><p>The Government has not made an official assessment of the effect on levels of nuisance calls of companies requiring consumers to provide their phone numbers when purchasing products or signing up for services.</p> answering member constituency Stourbridge answering member printed Margot James question first answered 02/04/2019 14:31:51 answering member 4115 label Biography information for Margot James
tabling member	4481 label Biography information for Alex Chalk

1111144

registered interest
date	10/04/2019
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Nuisance Calls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, pursuant to the Answer of 19 February 2019 to Question 220177 on Nuisance Calls, how many call blocking devices the Department plans to deliver to vulnerable people in (a) the UK and (b) Kent.
tabling member constituency	Canterbury
tabling member printed	Rosie Duffield
uin	243547
answer	answer is ministerial correction date of answer 23/04/2019 answer text <p>In March 2017 DCMS provided a grant of £500,000 to National Trading Standards to provide over 1500 call blocking devices to vulnerable people.</p><p> </p><p>The Government is committed to continuing this work. The Chancellor announced in the 2018 Autumn Budget that the National Trading Standards will receive further funding to continue rolling out devices to vulnerable people.</p><p> </p><p>The Government has agreed to provide up to £640,000 for this project. The National Trading Standards are currently undertaking a procurement process for a supplier for the call blocking devices. We are not yet therefore able to provide details of precisely how many devices this further funding will deliver.</p> answering member constituency Stourbridge answering member printed Margot James question first answered 23/04/2019 10:53:46 answering member 4115 label Biography information for Margot James
tabling member	4616 label Biography information for Rosie Duffield

1134866

registered interest
date	26/06/2019
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Nuisance Calls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what change there has been in the number of nuisance calls being reported since the banning of cold calls from personal injury firms and pension providers.
tabling member constituency	Ogmore
tabling member printed	Chris Elmore
uin	269771
answer	answer is ministerial correction date of answer 03/07/2019 answer text <p>Complaints relating to cold calls from injury firms and pension providers are monitored by the Information Commissioner’s office (ICO). The ICO has reported a drop in complaints of cold calls from personal injury firms and pension providers since the new measures were introduced in September 2018 and January 2019 respectively. Details can be found on their website (https://ico.org.uk).</p><p> </p><p> </p><p>Cold calling relating to claims management companies, including those that handle personal injury claims, and pensions are regulated by the Financial Conduct Authority (FCA) and enforced by the ICO. The ICO and the FCA work together to carry out their respective regulatory responsibilities alongside Government to monitor the impact of cold calling bans.</p> answering member constituency Stourbridge answering member printed Margot James question first answered 03/07/2019 16:20:17 answering member 4115 label Biography information for Margot James
tabling member	4572 label Biography information for Chris Elmore

1138938

registered interest
date	15/07/2019
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Nuisance Calls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, when he plans to bring forward legislative proposals to reduce the number of (a) bogus and (b) nuisance phone calls.
tabling member constituency	Newcastle-under-Lyme
tabling member printed	Paul Farrelly
uin	277121
answer	answer is ministerial correction date of answer 18/07/2019 answer text <p>We have introduced a range of measures in recent months to reduce the number of nuisance calls. These include making company directors personally liable for any breach of the rules by their company and banning unwanted calls from claims management companies and pensions providers in the Financial Guidance and Claims Act 2018. We are also funding the National Trading Standards Scams Team to provide telephone call blocking technology to vulnerable people, as announced during the Chancellor's budget last year. We recognise there are a minority of companies that continue to flout the law and we will work closely with regulators, industry and consumer groups to identify further ways of addressing the issue.</p> answering member constituency Stourbridge answering member printed Margot James question first answered 18/07/2019 10:25:29 answering member 4115 label Biography information for Margot James
tabling member	1436 label Biography information for Paul Farrelly

1143812

registered interest
date	02/09/2019
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Nuisance Calls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what recent assessment she has made of trends in the level of nuisance calls to UK numbers.
tabling member constituency	West Ham
tabling member printed	Lyn Brown
uin	285240
answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation.</p> answering member constituency Selby and Ainsty answering member printed Nigel Adams question first answered 09/09/2019 15:39:27 answering member 4057 label Biography information for Nigel Adams
tabling member	1583 label Biography information for Ms Lyn Brown

1143813

registered interest
date	02/09/2019
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Nuisance Calls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what steps her Department is taking to reduce the level of nuisance calls.
tabling member constituency	West Ham
tabling member printed	Lyn Brown
uin	285241
answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation.</p> answering member constituency Selby and Ainsty answering member printed Nigel Adams question first answered 09/09/2019 15:39:01 answering member 4057 label Biography information for Nigel Adams
tabling member	1583 label Biography information for Ms Lyn Brown

1143814

registered interest
date	02/09/2019
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Nuisance Calls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what proactive investigative capacity exists to support enforcement of laws against nuisance calling and associated business practices.
tabling member constituency	West Ham
tabling member printed	Lyn Brown
uin	285242
answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation.</p> answering member constituency Selby and Ainsty answering member printed Nigel Adams question first answered 09/09/2019 15:37:55 answering member 4057 label Biography information for Nigel Adams
tabling member	1583 label Biography information for Ms Lyn Brown

1143815

registered interest
date	02/09/2019
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Nuisance Calls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, if her Department will take steps to (a) identify countries that are hotspots of illegal nuisance calling to the UK and associated business activity and (b) improve collaboration with regulators and other investigative and enforcement authorities in those countries.
tabling member constituency	West Ham
tabling member printed	Lyn Brown
uin	285243
answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation.</p> answering member constituency Selby and Ainsty answering member printed Nigel Adams question first answered 09/09/2019 15:37:03 answering member 4057 label Biography information for Nigel Adams
tabling member	1583 label Biography information for Ms Lyn Brown