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837370

registered interest
date	05/02/2018
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Nuisance Calls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what his Department's policy is on a ban on phone companies charging a fee for services to protect against nuisance calls.
tabling member constituency	Leeds North West
tabling member printed	Alex Sobel
uin	126489
answer	answer is ministerial correction date of answer 08/02/2018 answer text <p><del class="ministerial">The Government and local bodies together are investing £1.7 billion of public money to support vital improvements in broadband services across the UK. Superfast broadband coverage reached 95% of premises in December 2017 – up from 45% in 2010. Many of the premises reached had exchange only lines.</del></p><p> </p><p><del class="ministerial">For any premises not covered by superfast broadband, as confirmed in our announcement in December 2017, we are pushing ahead with our plans for a Universal Service Obligation (USO) so that by 2020 everyone across the UK will have a clear, enforceable right to request 10 Megabit per second broadband.</del></p><p> </p><p><del class="ministerial">Within London the Government expects superfast broadband coverage to be provided by the private sector and is encouraging providers to tackle remaining issues including exchange only lines.</del></p><p><ins class="ministerial">Consumers can register their landline and mobile telephone numbers with the Telephone Preference Service (TPS), which helps prevent them receiving unsolicited nuisance marketing calls. The TPS is a free service and consumers can register at the following address: http://www.tpsonline.org.uk/tps/number_type.html.</ins><br /></p><p><ins class="ministerial">In addition, phone companies provide consumers with a range of services to protect them against nuisance calls. It is for phone companies to decide whether to offer these services for free or for a charge. The Government welcomes services being provided free, or at low cost, for the benefit of consumers.</ins></p><p> </p> answering member constituency Stourbridge answering member printed Margot James question first answered 08/02/2018 17:49:33 question first ministerially corrected 20/03/2018 17:32:14 answering member 4115 label Biography information for Margot James previous answer version 40508 answering member constituency Stourbridge answering member printed Margot James answering member 4115 label Biography information for Margot James
tabling member	4658 label Biography information for Alex Sobel

831129

registered interest
date	26/01/2018
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Nuisance Calls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what recent steps his Department has taken to prevent cold calls from call centres based abroad being routed through UK phone lines to appear as domestic telephone numbers.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Ged Killen
uin	125137
answer	answer is ministerial correction date of answer 05/02/2018 answer text <p>The Information Commissioner’s Office (ICO) independently regulate the Privacy and Electronic Communications Regulations 2003, the framework which governs unsolicited direct marketing and nuisance calls. Unsolicited calls coming from beyond our jurisdiction remain a concern, although the ICO has not identified any noticeable or recent increase in volume in respect of this issue.</p><p> </p><p>To help tackle the problem, the ICO engages with the Do Not Call Forum of the Unsolicited Communications Enforcement Network, which includes overseas regulators with responsibility for tackling nuisance calls. The ICO works with other members, including the US Federal Trade Commission (FTC), the Canadian Radio-television and Telecommunications Commission and regulators in South Africa and Australia, to drive forward co-ordinated actions, including sharing relevant intelligence. They are also exploring with local trade associations, representing call centres based in India and other countries, ways to work with relevant authorities to tackle the problem at source.</p><p> </p><p>The Government have already forced companies to display their number when calling, and made it easier for the ICO to prosecute those in breach of direct marketing legislation. We continue to review the ICO's powers of enforcement, and will consider what we are able to do to assist them in tackling this problem.</p> answering member constituency Stourbridge answering member printed Margot James question first answered 05/02/2018 16:27:32 answering member 4115 label Biography information for Margot James
tabling member	4672 label Biography information for Ged Killen

834844

registered interest
date	01/02/2018
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Nuisance Calls
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, how many complaints relating to (a) automated and (b) live telesales calls have been received by the Information Commissioner's Office since 2016; how many fines were issued by that Office against offending companies in that same period; and how many of those fines were for the maximum possible amount.
tabling member constituency	Hampstead and Kilburn
tabling member printed	Tulip Siddiq
uin	126266
answer	answer is ministerial correction date of answer 06/02/2018 answer text <p>The Information Commissioner's Office is responsible for investigating concerns raised about and taking enforcement action against automated and live telesales calls. The Information Commissioner's Office publish these statistics in their annual report at https://ico.org.uk/about-the-ico/our-information/annual-operational-reports-201617/unlawful-marketing-reports-and-concerns/ and on their website at https://ico.org.uk/action-weve-taken/nuisance-calls-and-messages/.</p> answering member constituency Stourbridge answering member printed Margot James question first answered 06/02/2018 15:58:15 answering member 4115 label Biography information for Margot James
tabling member	4518 label Biography information for Tulip Siddiq