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<p>The Department does not hold this information. Govia Thameslink Railway, the operator
of Thameslink services, has procedures in place for instances where a service operating
without a second member of staff on board calls at an unstaffed station. For passengers
who require assistance, there are a range of measures in place depending on the type
of assistance that is required and the specific station. These measures are set out
in Thameslink’s Disabled Persons Protection Policy (DPPP) which is available through
this link: <a href="https://www.thameslinkrailway.com/travel-information/travel-help/assisted-travel/disabled-persons-protection-policy"
target="_blank">https://www.thameslinkrailway.com/travel-information/travel-help/assisted-travel/disabled-persons-protection-policy</a>.</p>
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