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1006977

registered interest
date	14/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pensions: Advisory Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Pension Wise guidance service, what information her Department holds on the (a) demographic characteristics of and (b) actions and decisions taken as a result of that guidance being sought by people who have completed a (i) telephone appointment, (ii) face-to-face appointment and (iii) digital journey with that service in the 12 month period ending October 2018.
tabling member constituency	Birmingham, Selly Oak
tabling member printed	Steve McCabe
uin	191268
answer	answer is ministerial correction date of answer 20/11/2018 answer text <p>Information on demographic characteristics of Pension Wise Customers and actions and decisions taken as a result of the guidance are published in the Pension Wise Service Evaluation. The latest published report covers 2016/17 and can be found here:</p><p> </p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/653621/pension-wise-service-evaluation-full-year-findings.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/653621/pension-wise-service-evaluation-full-year-findings.pdf</a></p><p> </p><p>The demographic profiles of telephone and face-to-face customers are given and compared in Section 2: Customer profiles (pages 4-9). The steps and decisions taken by Pension Wise appointment customers are covered in Section 7: Steps taken and Section 8: Making a decision (pages 32-42).</p><p> </p><p>The Pension Wise Service Evaluation report for 2017/18 is forthcoming and will be similarly available on GOV.UK once published. The sampling for the annual Service Evaluation surveys is based around appointments delivered in the autumn of each year. As there are few seasonal differences in customer profiles, we would expect the data in the successive reports to reflect the profiles, experiences and outcomes of customers across the financial year that they relate to.</p><p> </p><p>The Service Evaluation for 2018/19, is currently in the field and publication of the report is expected to be in Autumn 2019.</p><p> </p><p>Customers completing the digital journey are not covered by the published research findings or the forthcoming report. We are looking to include this channel in the 2018/19 Pension Wise Service Evaluation survey sampling and reporting.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 20/11/2018 14:57:39 answering member 4142 label Biography information for Guy Opperman previous answer version 85872 answering member constituency Hexham answering member printed Guy Opperman answering member 4142 label Biography information for Guy Opperman
tabling member	298 label Biography information for Steve McCabe

1007068

registered interest
date	14/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Improving lives: the future of work, health and disability white paper, published on 30 November 2017, Cm. 9526, what progress has been made on researching and identifying means of providing employers with information and support on disability employment.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	191253
answer	answer is ministerial correction date of answer 19/11/2018 answer text <p>We announced in Improving Lives that we would &quot;improve advice and support both at a national and local level, making sure it works for employers of all sizes, in particular for SMEs, and for their employees&quot;. An important part of this is our Disability Confident scheme which offers information and advice about employing disabled people and encourages employers to take leading roles in driving change. Over 9,500 employers are currently signed up to Disability Confident and that number grows weekly.</p><p> </p><p>We’re committed to continuously improving the support provided through Disability Confident. DWP commissioned Ipsos MORI to conduct research with Disability Confident employers to understand the effect that signing up to the Disability Confident scheme has had on their recruitment and retention attitudes and practices with regards to disabled people. In addition, the research study aimed to understand what motivates employers to sign up to the scheme and what support those employers need to promote the scheme both within and outside of their organisation.</p><p> </p><p>We published the results of this research on 13 November 2018. The majority of employers surveyed were satisfied with the Disability Confident scheme, and as a positive expression of this satisfaction, nine in ten said they would recommend the scheme. However, the survey revealed some areas which could help improve the experience of employers who have already signed up</p><p> </p><p>We have action in place to meet these requests including:</p><ul><li>working with JCP to develop products that they can use and share with employers to help them on their Disability Confident journeys.</li><li>providing Specialist Themed Events to provide in-depth learning on specific issues. Themes covered so far include mental health, workplace adjustments, recruitment processes, and supporting staff with terminal illnesses.</li><li>working more closely with the third sector to ensure they understand how Disability Confident works and can promote it amongst the disabled people they work with.</li><li>Providing a new “Find a job service” which provides a free facility for employers to post jobs and jobseekers to apply for those jobs. Jobseekers are now able to search for jobs displaying the Disability Confident badge, with over 8,000 Disability Confident vacancies currently listed on the site.</li><li>providing new communications channels to ensure we can easily reach all Disability Confident employers with information, advice and case studies.</li></ul><p> </p><p>The Disability Confident scheme has always been intended to be only part of the process of getting more disabled people into work. The Access to Work scheme can also provide support towards the costs of workplace adjustments and we have also conducted research into how that scheme operates and can be improved. We are integrating Access to Work communications into Disability Confident promotions so employers can easily understand how they can receive support with the costs of making workplace adjustments.</p><p> </p><p> </p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 19/11/2018 16:15:12 answering member 4071 label Biography information for Sarah Newton
tabling member	163 label Biography information for Sir Stephen Timms

1007135

registered interest
date	14/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Zero Hours Contracts: Young People
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to her Department's press release entitled Youth unemployment down 50% since 2010, published on gov.uk on 16 October 2018, what proportion of recorded employment was under a zero-hours contract.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	191422
answer	answer is ministerial correction date of answer 20/11/2018 answer text <p>The Office for National Statistics (ONS) use the Labour Force Survey (LFS) to provide estimates for the number of people employed on zero hours’ contracts.</p><p> </p><p>The ONS figures for people in employment on zero hours’ contracts broken down by age, do not go back to 2010 and are only currently available up to April-June 2018. Therefore no directly comparable figures to the youth unemployment statistics cited are available.</p><p> </p><p>The majority of young people are not employed on zero hours’ contracts. In 2018 (Apr-Jun) there were 261,000 16-24 year olds on a zero hours’ contracts – representing only 6.9% of employed 16-24 year olds.</p><p> </p><p>This is down from 299,000 young people (7.8% of employed young people) in 2017 (Apr-Jun), but a slight increase from the first comparable data available, which shows in 2014 (Apr-Jun) there were 235,000 young people on a zero hours’ contract (or 6.3% of employed young people).</p><p> </p><p>Many people in full-time education are employed on zero hours’ contracts, in part because of the flexibility they provide. 18.5% of all people in 2018 (Apr-Jun) on zero hours’ contracts were in full-time education – compared to 2.3% of people not on a zero hours’ contract.</p><p> </p><p>The ONS data shows that the majority of people on zero hours’ contracts are happy with the hours provided by their zero hours’ contract.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 20/11/2018 16:24:01 answering member 4014 label Biography information for Lord Sharma previous answer version 85857 answering member constituency Reading West answering member printed Alok Sharma answering member 4014 label Biography information for Lord Sharma
tabling member	4243 label Biography information for Dan Jarvis

1006111

registered interest
date	13/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to her Department's White Paper, Improving lives: the future of work, health and disability, what progress she has made on meeting the target for the recruitment of Community Partners.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	190788
answer	answer is ministerial correction date of answer 19/11/2018 answer text <p>We committed to recruiting around 200 Community Partners, with disability expertise and local knowledge. We currently have 182 Community Partners in post nationally, and there are Community Partners in every Jobcentre Plus District.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 19/11/2018 16:55:29 answering member 4071 label Biography information for Sarah Newton
tabling member	478 label Biography information for Lord Field of Birkenhead

1006861

registered interest
date	14/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether she plans to assess the effectiveness of the Disability Confident scheme; and if she will make a statement.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	191250
answer	answer is ministerial correction date of answer 19/11/2018 answer text <p>DWP commissioned Ipsos MORI to conduct research with Disability Confident employers to understand the effect that signing up to the Disability Confident scheme has had on their recruitment and retention attitudes and practices with regards to disabled people. We published the results of this research on 13 November 2018</p><p> </p><p>The survey suggests the scheme has had a significant impact on disability employment practices</p><p> </p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 19/11/2018 15:51:33 answering member 4071 label Biography information for Sarah Newton
tabling member	163 label Biography information for Sir Stephen Timms

1006019

registered interest
date	13/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Liverpool
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether she plans to alter the timetable to roll out universal credit in Liverpool; and if she will make a statement.
tabling member constituency	Liverpool, Riverside
tabling member printed	Dame Louise Ellman
uin	190795
answer	answer is ministerial correction date of answer 19/11/2018 answer text <p>The national roll-out of Universal Credit is nearing completion with over 85% of job centres already live, with this process set to fully complete by the end of 2018.</p><p> </p><p>Stopping roll-out would result in confusion for claimants already receiving Universal Credit, and for others who would be trapped for longer in a legacy benefit system consisting of 6 different benefits, each with separate rules, interacting in complicated ways, and creating perverse incentives. Universal Credit replaces these benefits simplifying the system and making work pay. As a result, people claiming Universal Credit move into work faster, stay in work longer and spend more time looking to increase their earnings.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 19/11/2018 17:33:06 answering member 4014 label Biography information for Lord Sharma
tabling member	484 label Biography information for Dame Louise Ellman

1006993

registered interest
date	14/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether she has made an assessment of the adequacy of support that Citizens Advice will be able to provide to new universal credit claimants in (a) England and (b) Hull.
tabling member constituency	Kingston upon Hull West and Hessle
tabling member printed	Emma Hardy
uin	191455
answer	answer is ministerial correction date of answer 23/11/2018 answer text <p>The decision to award directly to Citizens Advice and Citizens Advice Scotland is based on their position as a well-known and independent advice organisation. This partnership will ensure we are offering a consistent approach nationally for our most vulnerable customers</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 23/11/2018 14:55:28 answering member 4014 label Biography information for Lord Sharma
tabling member	4645 label Biography information for Emma Hardy

1006002

registered interest
date	13/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether posting a decision notice to close a claim for universal credit on an online journal to which the claimant no longer has access is consistent with the requirements of Regulations 7 and 51 of the Universal Credit, Personal Independence Payment, Jobseeker's Allowance and Employment and Support Allowance (Decisions and Appeals) Regulations 2013 on notifying claimants about decisions.
tabling member constituency	North West Durham
tabling member printed	Laura Pidcock
uin	190938
answer	answer is ministerial correction date of answer 19/11/2018 answer text <p>Claimants do have access to their journal after their Universal Credit award is terminated. It is read-access only but that does mean they can read the decision notice which explains that their award has been terminated and how the decision can be disputed under regulation 7. Posting the notice to the journal does comply with regulation 51 as in law it is still a “written notice of the decision”.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 19/11/2018 13:37:24 answering member 4014 label Biography information for Lord Sharma
tabling member	4665 label Biography information for Laura Pidcock

1006059

registered interest
date	13/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Food Banks
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether her Department plans to maintain a central record of the number of people who use foodbanks in the UK.
tabling member constituency	Hyndburn
tabling member printed	Graham P Jones
uin	190860
answer	answer is ministerial correction date of answer 19/11/2018 answer text <p>We have no current plans to develop official national statistics on food bank use. However, the Office for National Statistics is leading a project to improve statistics on household food insecurity by reviewing all existing official and non-official sources of data and looking at options to fill data gaps in partnership with government departments, including the Department for Work and Pensions.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 19/11/2018 16:20:30 answering member 4105 label Biography information for Justin Tomlinson
tabling member	3999 label Biography information for Graham P Jones

1006190

registered interest
date	13/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether her Department has a target timescale for processing the mandatory reconsiderations of its decisions on the eligibility of people for universal credit.
tabling member constituency	Nottingham South
tabling member printed	Lilian Greenwood
uin	190864
answer	answer is ministerial correction date of answer 19/11/2018 answer text <p>The Department has no targets for processing a mandatory reconsideration. Our focus is on ensuring the decision is correct. The time necessary to do this can depend on the circumstances of the case.</p><p> </p><p>The Department does not administer appeals, which is the responsibility of HM Courts and Tribunals Service (HMCTS).</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 190865 question first answered 19/11/2018 13:48:01 answering member 4014 label Biography information for Lord Sharma
tabling member	4029 label Biography information for Lilian Greenwood