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answer date	2015-08-03
title	House of Lords Tabled Parliamentary Question 2015/16 HL1653

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391297

human indexable

published

registered interest

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03/08/2015

date

20/07/2015

date tabled

20/07/2015

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21/07/2015 00:01:00

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07/09/2015 22:57:52

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HM Treasury

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Government Departments: Telephone Services

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HL1653

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25277

pref label	House of Lords

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question first answered

30/07/2015 13:33:52

question text

To ask Her Majesty’s Government, further to the Written Answer by Lord O’Neill of Gatley on 9 July (HL898), what training in communication skills is provided for the officials in (1) HM Revenue and Customs, (2) the Home Office, (3) the Ministry of Justice, (4) the Department for Work and Pensions, and (5) the Department for Business, Innovation and Skills, who are responsible for helping members of the public who telephone with complaints or requests for information.

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2015/16

session number

tabling member printed

Lord Quirk

title

House of Lords Tabled Parliamentary Question 2015/16 HL1653

type

WrittenParliamentaryQuestion

uin

HL1653

version

written parliamentary question type

Ordinary

answer

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3254

label	Biography information for Lord Quirk

publisher

25277

pref label	House of Lords

tabling member

3254

label	Biography information for Lord Quirk