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759439

registered interest
date	11/09/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Aviation: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what steps he is taking to ensure that air passengers can effectively and easily access compensation for long flight delays under EU Regulation 261/2004.
tabling member constituency	Cumbernauld, Kilsyth and Kirkintilloch East
tabling member printed	Stuart C. McDonald
uin	9729
answer	answer is ministerial correction date of answer 19/09/2017 answer text <p>The Civil Aviation Authority (CAA) has been designated by the Secretary of State for Transport as the National Enforcement Body (NEB) for Regulation (EC) 261/2004 regarding compensation, and assistance to passengers in the event of denied boarding, and of cancellation and long delay of flights. The CAA offers advice to passengers and is able to take enforcement action against airlines that are not fulfilling their obligations.</p><p> </p><p>In addition, the Government and the CAA, have introduced an Alternative Dispute Resolution (ADR) scheme into the sector, which now covers more than 70% of passengers.</p><p> </p><p>The provision of ADR services for consumer disputes stemming from contracts for aviation services is designed to benefit consumers and lead to quick, fair, low cost (if not free) and binding solutions to their problems. ADR means passengers can settle disputes without asking a court to decide on the issue.</p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 19/09/2017 15:39:22 answering member 3991 label Biography information for Jesse Norman
tabling member	4393 label Biography information for Stuart C McDonald

997120

registered interest
date	29/10/2018
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Aviation: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, if he will bring forward legislative proposals to provide for the automatic provision of compensation in the event of a delayed flight.
tabling member constituency	Strangford
tabling member printed	Jim Shannon
uin	184961
answer	answer is ministerial correction date of answer 02/11/2018 answer text <p>There are no plans at present to legislate for automatic compensation for delayed flights. As part of the Aviation Strategy that is currently under development, The Government will consider how to simplify the compensation claim process for consumers.</p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 02/11/2018 12:23:15 answering member 3991 label Biography information for Jesse Norman
tabling member	4131 label Biography information for Jim Shannon

947481

registered interest
date	24/07/2018
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Aviation: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, whether he has made an assessment of the potential merits of introducing into the airline industry a delay-repay scheme similar to that in the rail industry; and if he will make a statement.
tabling member constituency	Edinburgh South
tabling member printed	Ian Murray
uin	168009
answer	answer is ministerial correction date of answer 05/09/2018 answer text <p>Strong levels of consumer protection are already in place for air passengers under EC Regulation 261/2004 which apply to delays, and the UK will not fall below current standards of protection when we leave the EU. As part of the Aviation Strategy, the Government plans to raise awareness and clarify the current compensation arrangements for air passengers in the event of delay, cancellation or denied boarding. The Department for Transport will publish its final Aviation Strategy in mid-2019.</p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 05/09/2018 11:24:10 answering member 3991 label Biography information for Jesse Norman
tabling member	3966 label Biography information for Ian Murray