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1027336
star this property registered interest false remove filter
star this property date less than 2018-12-17more like thismore than 2018-12-17
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: Females remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the cost to the public purse has been of work done so far by the Independent Case Examiner on individual cases brought on the grounds of unjust treatment of women approaching pension age which have now been closed in response to the current Judicial Review of her Department's handling of the changes to women's pension age. more like this
star this property tabling member constituency Ipswich more like this
star this property tabling member printed
Sandy Martin more like this
unstar this property type
WrittenParliamentaryQuestion
star this property uin 202846 remove filter
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2018-12-19more like thismore than 2018-12-19
star this property answer text <p>Individual government departments have long established complaints procedures. That approach has not changed under Labour governments 1997-2010 or successive governments. The DWP has a two tier complaints process which considers formal complaints about our service<strong>. </strong>Once a complainant has exhausted the DWP complaint process they are signposted to the Independent Case Examiner’s Office if they are dissatisfied with the final response to their complaint. The Independent Case Examiner is independent.</p><p> </p><p>The Independent Case Examiner’s Office cost per case, which is currently £2,374, covers the whole process from receipt to investigation conclusion. The information requested relating to the total cost of work done is not collated centrally and could only be provided at disproportionate cost.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-12-19T16:38:55.837Zmore like thismore than 2018-12-19T16:38:55.837Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4678
star this property label Biography information for Sandy Martin more like this