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1178959

	registered interest
	date	21/02/2020
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Terrorism: Rehabilitation
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what steps the Government is taking to rehabilitate prisoners convicted of terrorism offences; and which (a) organisations and (b) individuals provide rehabilitation programmes to prisoners convicted of terrorism offences.
	tabling member constituency	Coventry South
	tabling member printed	Zarah Sultana
	type	WrittenParliamentaryQuestion
	uin	18871
	answer	answer is ministerial correction date of answer 02/03/2020 answer text <p>Her Majesty’s Prison and Probation Service (HMPPS) use tailored interventions with offenders - psychological, ideological and theological - to support their disengagement and rehabilitation.</p><p>We continue to regularly review Her Majesty’s Prison and Probation Service (HMPPS) intervention programmes to ensure they are informed by the most up to date research on correctional rehabilitation. Interventions are delivered by in-house HMPPS CT specialists or through a range of external providers. We are unable to disclose further information regarding external providers as we are concerned about the adverse impact disclosure will have on national security.</p><p>More widely, we have trained over 29,000 prison staff to recognise, report and challenge extremist behaviour in prison. HMPPS works closely with partners, including with law enforcement, to understand and manage the risks that terrorist offenders present in prison, using a range of control and rehabilitation measures. This is underpinned by a specialist counter terrorism case management process, which is led by HMPPS Counter Terrorism specialists.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 02/03/2020 15:53:40 answering member 4517 label Biography information for Lucy Frazer
	tabling member	4786 label Biography information for Zarah Sultana

1359706

	registered interest
	date	15/10/2021
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Coronavirus Job Retention Scheme: Aviation
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, what assessment he has made of the potential merits of extending the Coronavirus Job Retention Scheme for the aviation industry beyond September 2021.
	tabling member constituency	Coventry South
	tabling member printed	Zarah Sultana
	type	WrittenParliamentaryQuestion
	uin	57395
	answer	answer is ministerial correction date of answer 20/10/2021 answer text <p>The Coronavirus Job Retention Scheme (CJRS) was designed as a temporary economy-wide measure to support businesses while widespread restrictions were in place. After running for nineteen months, the scheme closed on 30 September 2021. To date, it has succeeded in supporting 11.7 million jobs across the UK, with employer claims totalling £69.3 billion.</p><p> </p><p>As the economy has reopened, the jobs market has recovered, vacancies are at record highs and the success of the Government’s vaccine programme has allowed us to lift almost all restrictions. That is why it is right that the Government continues to wind down its temporary pandemic support, while continuing to support businesses to invest in the recovery and supporting people into new jobs.</p><p> </p><p>The Government recognises the challenging circumstances the aviation industry has faced as a result of Covid-19. The aviation and aerospace sectors are being supported with over £12 billion that has been made available through loan guarantees, support for exporters, the Bank of England’s Covid Corporate Financing Facility (CCFF), and grants for research and development.</p><p> </p><p>Thanks to the rollout of the UK's vaccination programme, the Government has been able to relax the rules on our international travel programme. A new system for a safe and sustainable return to travel has been set out, which separates countries into a red list and the rest of the world. On Monday 11 October 2021, England's red list was reduced to just seven countries, with 47 countries coming off the red list.</p><p> </p><p>From 24 October 2021, fully vaccinated passengers with an authorised vaccine and most under 18s arriving in England from countries not on the red list can take a cheaper lateral flow test, instead of a PCR test, on or before Day 2 of their arrival into the UK. They will not need to self-isolate or take a pre-departure or day eight test.</p><p> </p><p>Eligible travellers vaccinated in over 100 countries and territories including Brazil, Ghana, Hong Kong, India, Pakistan, South Africa and Turkey, will not need to self-isolate, nor complete pre-departure testing and day eight testing requirements on arrival to the UK from non-red list countries and territories, like UK vaccinated adults. Anyone who tests positive will need to take a confirmatory PCR test which can be genomically sequenced to help identify new variants.</p><p> </p><p>The Government is focused on fully reopening international travel as soon as it is safe to do so and will further review England's international travel policy in the new year.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 20/10/2021 13:37:31 answering member 4517 label Biography information for Lucy Frazer
	tabling member	4786 label Biography information for Zarah Sultana

1458925

	registered interest
	date	20/04/2022
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Self-employment Income Support Scheme
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, what plans he has to support self-employed workers facing (a) financial hardship or (b) bankruptcy due to tax repayments on SEISS grants.
	tabling member constituency	Coventry South
	tabling member printed	Zarah Sultana
	type	WrittenParliamentaryQuestion
	uin	156604
	answer	answer is ministerial correction date of answer 25/04/2022 answer text <p>The Government has supported UK households throughout the pandemic with nearly £400 billion of COVID support, including through the Self-Employment Income Support Scheme (SEISS) which provided over £28 billion in grants to 2.9 million individuals.</p><p> </p><p>The SEISS was designed to support those whose income had dropped temporarily due to COVID-19. Like self-employed income, SEISS grants are subject to Income Tax and self-employed National Insurance contributions at the recipient’s rate of Income Tax in the year the grant was received. This was set out by the Chancellor when announcing the scheme in March 2020, and in subsequent SEISS guidance throughout the scheme’s lifetime.</p><p> </p><p>The Government does not think it is right to allow SEISS recipients to alter the rate of tax paid on that income over time. This is to ensure fairness for recipients of support across various schemes and for the taxpayers who are funding the schemes.</p><p> </p><p>The Government has implemented an unprecedented package of support for taxpayers struggling with paying tax liabilities. HMRC has scaled up its longstanding Time to Pay policy, which allows any business or individual in temporary financial difficulty to schedule their tax debts into affordable, sustainable, and tailored instalment arrangements.</p><p> </p><p>Anyone experiencing difficulties paying their tax bill can discuss payment options with HMRC, who are committed to supporting taxpayers through difficult times and will agree a Time to Pay arrangement wherever possible. There are further details available on GOV.UK.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 25/04/2022 16:38:34 answering member 4517 label Biography information for Lucy Frazer
	tabling member	4786 label Biography information for Zarah Sultana

1462942

	registered interest
	date	16/05/2022
	answering body	Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	Treasury
	hansard heading	Charging Points: VAT
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Chancellor of the Exchequer, what assessment his Department has made of the (a) potential impact of the higher rate of VAT charged on public electric vehicle charging compared with home charging on the uptake of electric vehicles and (b) potential distributional impact of that differential on households by income bracket.
	tabling member constituency	Coventry South
	tabling member printed	Zarah Sultana
	type	WrittenParliamentaryQuestion
	uin	2301
	answer	answer is ministerial correction date of answer 19/05/2022 answer text <p>In order to keep costs down for families, the supply of electricity for domestic use, including charging an electric vehicle (EV) at home, attracts the 5 per cent reduced rate of VAT. However, electricity supplied at EV charging points in public places is subject to the 20 per cent standard rate of VAT.</p><p> </p><p>The Government has not specifically introduced a reduced rate for charging EVs at home. However, the practical challenges of differentiating between the electricity used at home for general domestic purposes and electricity used to charge EVs currently mean that the reduced rate is effectively being applied to EV charging at home.</p><p> </p><p>Harmonising the rate of VAT on electricity for public and domestic charging points for electric vehicles would require the Government to expand the existing VAT relief on electricity for domestic use (that is also used to charge EVs at home) to electricity for use at public EV charge points, and this would come at a cost.</p><p> </p><p>VAT makes a significant contribution towards the public finances, raising around £130 billion in 2019-20, and helps fund the Government's priorities including the NHS, schools, and defence. Any loss in tax revenue would have to be balanced by a reduction in public spending, increased borrowing, or increased taxation elsewhere.</p><p> </p><p>The Government is committed to supporting the transition to zero emission vehicles to help the UK meet its net-zero obligations. The Government has committed £2.5 billion since 2020 to support the transition to zero emission vehicles, which funds targeted vehicle grants and the rollout of charging infrastructure.</p><p> </p><p>There are currently no plans to change the VAT treatment of electricity supplied at public EV charge points. However, the Government keeps all taxes under review, and carefully considers behavioural effects and distributional impacts when making decisions on tax policy.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 19/05/2022 14:31:51 answering member 4517 label Biography information for Lucy Frazer
	tabling member	4786 label Biography information for Zarah Sultana

1507157

	registered interest
	date	20/09/2022
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Electric Scooters: Visual Impairment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, with reference to the Guide Dogs report entitled Guide Dogs Scoot Aware, published in May 2022, what assessment she has made of the implications of the findings of that report for her policy on e-scooters; and if she will make a further assessment of the potential impact of e-scooters on people with visual impairments.
	tabling member constituency	Coventry South
	tabling member printed	Zarah Sultana
	type	WrittenParliamentaryQuestion
	uin	52018
	answer	answer is ministerial correction date of answer 23/09/2022 answer text <p>The Department welcomes this report and officials met with Guide Dogs on 18 August 2022 to discuss its recommendations. The Department will continue to consider how best to address the impact of e-scooters on other road users, including those with visual impairments, and will continue to work with a wide range of stakeholders, including through a public consultation, before any new arrangements come into force.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 23/09/2022 12:03:57 answering member 4517 label Biography information for Lucy Frazer
	tabling member	4786 label Biography information for Zarah Sultana

837456

	registered interest
	date	05/02/2018
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Parole Board
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what the timetable is for the review of the transparency of Parole Board decision-making.
	tabling member constituency	Normanton, Pontefract and Castleford
	tabling member printed	Yvette Cooper
	type	WrittenParliamentaryQuestion
	uin	126575
	answer	answer is ministerial correction date of answer 08/02/2018 answer text <p>The review of the transparency of Parole Board decision- making remains a priority for the Government. The intention is that we will have completed the review by Easter.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 08/02/2018 17:20:42 answering member 4517 label Biography information for Lucy Frazer
	tabling member	420 label Biography information for Yvette Cooper

886255

	registered interest
	date	18/04/2018
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Closures
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how many courts have closed in each constituency in each year between 2010 and 2016.
	tabling member constituency	Normanton, Pontefract and Castleford
	tabling member printed	Yvette Cooper
	type	WrittenParliamentaryQuestion
	uin	136450
	answer	answer is ministerial correction date of answer 23/04/2018 answer text <p>HM Courts &amp; Tribunals Service does not hold court and tribunal closure information by parliamentary constituency, however, I provide below a list of closures recorded between financial years 2010-11 and 2016-17. In the case of tribunals, we do not hold information centrally for tribunal closures pre-dating 2015.</p><p> </p><p><strong>Courts and tribunals closed during 2010-2011 financial year</strong></p><p>Wantage Magistrates’ Court</p><p> </p><p><strong>Courts and tribunals closed during 2011–2012 financial year</strong></p><p>Aberdare County Court</p><p>Aberdare Magistrates Court</p><p>Abertillery Magistrates Court</p><p>Acton Magistrates Court</p><p>Alnwick Magistrates Court (FPC)</p><p>Amersham Magistrates Court</p><p>Ammanford Magistrates Court</p><p>Ashford County Court</p><p>Ashford Magistrates Court</p><p>Balham Youth Court</p><p>Barking &amp; Dagenham Magistrates Court</p><p>Barry Magistrates Court</p><p>Batley &amp; Dewsbury Magistrates Court (FPC)</p><p>Bingley (Keighley) Magistrates Court</p><p>Bishop Auckland County Court</p><p>Bishop Auckland Magistrates Court</p><p>Blandford Forum Magistrates Court</p><p>Blaydon Magistrates Court</p><p>Brentford Magistrates Court</p><p>Bridgwater Magistrates Court</p><p>Camborne Magistrates Court</p><p>Cardigan Magistrates Court</p><p>Cheltenham County Court</p><p>Chepstow County Court</p><p>Chepstow Magistrates Court</p><p>Chorley County Court</p><p>Cirencester Magistrates Court</p><p>Coalville Magistrates Court</p><p>Coleford Magistrates Court</p><p>Consett County Court</p><p>Cromer Magistrates Court</p><p>Daventry Magistrates Court</p><p>Dewsbury County Court</p><p>Didcot Magistrates Court</p><p>Ely Magistrates Court</p><p>Epping Magistrates Court</p><p>Epsom County Court</p><p>Epsom Magistrates Court</p><p>Evesham County Court</p><p>Flint Magistrates Court</p><p>Frome Magistrates Court</p><p>Goole County Court</p><p>Goole Magistrates Court</p><p>Gosforth Magistrates Court</p><p>Grantham County Court</p><p>Gravesend County Court</p><p>Grays Magistrates Court</p><p>Guisborough (East Langbaurgh) Magistrates Court</p><p>Halesowen Magistrates Court</p><p>Harlow County Court</p><p>Harrow Magistrates Court</p><p>Haywards Heath County Court</p><p>Hemel Hempstead Magistrates Court</p><p>Hitchin County Court</p><p>Honiton Magistrates Court</p><p>Houghton-Le-Spring Magistrates Court</p><p>Huntingdon County Court</p><p>Ilford County Court</p><p>Ilkeston Magistrates Court</p><p>Keighley County Court</p><p>Kidderminster County Court</p><p>Kingston-upon-Thames Magistrates Court</p><p>Knowsley Magistrates Court</p><p>Lewes Magistrates Court</p><p>Liskeard Magistrates Court</p><p>Llandovery Magistrates Court</p><p>Llangefni Magistrates Court</p><p>Llwynypia Magistrates Court</p><p>Lowestoft County Court (FPC)</p><p>Ludlow County Court</p><p>Ludlow Magistrates Court</p><p>Lyndhurst Magistrates Court</p><p>Market Drayton Magistrates Court</p><p>Market Harborough Magistrates Court</p><p>Melton Mowbray County Court</p><p>Melton Mowbray Magistrates Court</p><p>Mid-Sussex (Haywards Heath) Magistrates Court</p><p>Newark County Court</p><p>Newark Magistrates Court (FPC)</p><p>Newbury County Court</p><p>Northwich County Court (same building as Mags)</p><p>Northwich Magistrates Court (FPC) (same as County)</p><p>Oswestry County Court</p><p>Oswestry Magistrates Court</p><p>Penrith County Court (same building as Mags)</p><p>Penrith Magistrates Court (same building a County)</p><p>Penzance County Court</p><p>Penzance Magistrates Court</p><p>Pontypool County Court</p><p>Poole County Court</p><p>Pwllheli Magistrates Court</p><p>Rawtenstall County Court</p><p>Rawtenstall Magistrates Court</p><p>Redditch County Court</p><p>Retford Magistrates Court</p><p>Rochdale Magistrates Court (FPC)</p><p>Rugby County Court</p><p>Rugby Magistrates Court</p><p>Runcorn County Court</p><p>Rutland Magistrates Court</p><p>Salford County Court</p><p>Salford Magistrates Court (FPC)</p><p>Shrewsbury County Court</p><p>Sittingbourne Magistrates Court</p><p>Skegness County Court</p><p>Southport (North Sefton) Magistrates Court</p><p>Southport County Court</p><p>Stourbridge County Court</p><p>Stratford Upon Avon County Court</p><p>Sudbury Magistrates Court</p><p>Sutton Coldfield Magistrates Court</p><p>Sutton Magistrates Court</p><p>Swaffham Magistrates Court</p><p>Tamworth County Court</p><p>Tamworth Magistrates Court</p><p>Thetford Magistrates Court</p><p>Totnes Magistrates Court</p><p>Towcester Magistrates Court</p><p>Tynedale (Hexham) Magistrates Court (FPC)</p><p>Wellingborough County Court</p><p>West Bromwich Magistrates Court</p><p>Whitehaven County Court</p><p>Whitehaven Magistrates Court</p><p>Wimborne Magistrates Court</p><p>Wisbech Magistrates Court</p><p>Witney Magistrates Court</p><p>Woking Magistrates Court</p><p>Woolwich Magistrates Court</p><p>Worksop County Court</p><p> </p><p><strong>Courts and tribunals closed during year 2012-2013 financial year </strong></p><p>Burton Upon Trent County Court</p><p>Haringey Magistrates Court</p><p>Pontefract County Court</p><p>Pontefract Magistrates Court (FPC)</p><p>Stoke on Trent Magistrates Court</p><p>Selby Magistrates Court</p><p>Trowbridge County Court</p><p> </p><p><strong>Courts and tribunals closed during 2013-2014 financial year</strong></p><p>Abergavenny Magistrates' Court</p><p>Andover Magistrates Court</p><p>Denbigh Magistrates Court</p><p>North Liverpool Community Justice Centre</p><p>Tower Bridge Magistrates Court</p><p> </p><p><strong>Courts and tribunals closed during 2014-15 financial year</strong></p><p>Alton Magistrates’ Court</p><p>Bracknell Magistrates’ Court</p><p>Bury St Edmunds Tribunal</p><p>Knutsford Crown Court</p><p>Neath Magistrates’ Court</p><p>Newcastle Tribunal - Quayside House</p><p>Spalding Magistrates’ Court</p><p> </p><p><strong>Courts and tribunals closed during 2015-2016 financial year</strong></p><p>Accrington County Court</p><p>Accrington Magistrates' Court</p><p>Aldershot &amp; Farnham County Court</p><p>Arcade Chambers - Aldershot Tribunal</p><p>Basildon Acorn House - Basildon Tribunal</p><p>Cambridge RPTS Tribunal</p><p>Cambridge Tribunal - Eastbrook House</p><p>Chesterfield County Court</p><p>Chesterfield St Marys Court - Chesterfield Tribunal</p><p>Doncaster Tribunal - Portland Place</p><p>Epsom Tribunal</p><p>Harrogate County Court</p><p>Hereford County Court</p><p>Norwich Tribunal - Elliot House</p><p>Richmond upon Thames Magistrates' Court</p><p>Shrewsbury Magistrates' Court</p><p>Solihull Magistrates' Court</p><p>The Crescent Centre - Bristol Tribunal</p><p>Waltham Forest Magistrates' Court</p><p>Worksop Magistrates' Court</p><p> </p><p><strong>Courts and tribunals closed during 2016-2017 financial year</strong></p><p>Aylesbury Magistrates and County Court</p><p>Barnstaple Magistrates' and County Court (Crown part only)</p><p>Bournemouth Magistrates' Court</p><p>Brecon Law Courts</p><p>Bridgend Law Courts</p><p>Burton upon Trent Magistrates' Court</p><p>Bury St Edmunds Crown &amp; Magistrates' Court</p><p>Buxton Magistrates' &amp; County Court</p><p>Caerphilly Magistrates' Court</p><p>Carmarthen Law Courts (The Guildhall)</p><p>Consett Magistrates' Court</p><p>Corby Magistrates' Court</p><p>Dartford Magistrates' Court</p><p>Dolgellau Crown &amp; Magistrates' Court</p><p>Doncaster County Court</p><p>Dorchester Crown Court (Weymouth &amp; Dorchester Combined)</p><p>Durham Elvet House - Durham Tribunal</p><p>Fareham Magistrates' Court</p><p>Feltham Magistrates' Court</p><p>Gloucester Magistrates' Court</p><p>Grantham Magistrates' Court</p><p>Greenwich Magistrates' Court</p><p>Halifax County Court</p><p>Halifax Magistrates' Court (Calderdale)</p><p>Hammersmith Magistrates' and County Court (County Court Only)</p><p>Hartlepool Magistrates' &amp; County Court</p><p>Hinckley Magistrates' Court</p><p>Kettering Magistrates' Court</p><p>King's Lynn County Court</p><p>Lowestoft Magistrates' Court</p><p>Macclesfield County Court</p><p>Macclesfield Magistrates' Court</p><p>Middlesbrough Centre North East - Middlesbrough Tribunal</p><p>Morpeth &amp; Berwick County Court</p><p>Neath and Port Talbot Civil and Family Court</p><p>Oldham Magistrates' Court</p><p>Ormskirk Magistrates' Court</p><p>Pocock Street Tribunals Hearing Centre</p><p>Pontypridd Magistrates' Court</p><p>Prestatyn Magistrates' Court</p><p>Redhill Magistrates' &amp; Reigate County Court</p><p>Rhyl County Court</p><p>Rotherham Magistrates' &amp; County Court</p><p>Runcorn (Halton) Magistrates' Court</p><p>Sandwell Magistrates' Court</p><p>Scunthorpe Magistrates' &amp; County Court</p><p>Skegness Magistrates' Court</p><p>Southampton Barrack Block</p><p>St Helens Magistrates' Court</p><p>Stroud Magistrates' Court</p><p>Swansea Crown Court (Guildhall)</p><p>Tameside Magistrates' &amp; County Court (County Part Only)</p><p>Taunton Blackdown House - Taunton Tribunal</p><p>Tottenham Magistrates' Court</p><p>Trafford Magistrates' Court &amp; Altrincham County Court</p><p>Tunbridge Wells County Court</p><p>Wakefield &amp; Pontefract Magistrates' Court</p><p>Warrington Combined Court (County Part Only)</p><p>Warrington Magistrates' Court</p><p>West Berkshire Magistrates' Court (Newbury)</p><p>Weymouth &amp; Dorchester Combined Court Offices (Westwey House)</p><p>Wrexham Rhyd Broughton (Tribunal)</p><p>Yate Magistrates' Court (North Avon)</p><p>Yeovil County Court</p><p> </p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 136451 question first answered 23/04/2018 15:48:59 answering member 4517 label Biography information for Lucy Frazer
	tabling member	420 label Biography information for Yvette Cooper

886256

	registered interest
	date	18/04/2018
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Tribunals: Closures
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how many tribunals have closed in each constituency in each year between 2010 and 2016.
	tabling member constituency	Normanton, Pontefract and Castleford
	tabling member printed	Yvette Cooper
	type	WrittenParliamentaryQuestion
	uin	136451
	answer	answer is ministerial correction date of answer 23/04/2018 answer text <p>HM Courts &amp; Tribunals Service does not hold court and tribunal closure information by parliamentary constituency, however, I provide below a list of closures recorded between financial years 2010-11 and 2016-17. In the case of tribunals, we do not hold information centrally for tribunal closures pre-dating 2015.</p><p> </p><p><strong>Courts and tribunals closed during 2010-2011 financial year</strong></p><p>Wantage Magistrates’ Court</p><p> </p><p><strong>Courts and tribunals closed during 2011–2012 financial year</strong></p><p>Aberdare County Court</p><p>Aberdare Magistrates Court</p><p>Abertillery Magistrates Court</p><p>Acton Magistrates Court</p><p>Alnwick Magistrates Court (FPC)</p><p>Amersham Magistrates Court</p><p>Ammanford Magistrates Court</p><p>Ashford County Court</p><p>Ashford Magistrates Court</p><p>Balham Youth Court</p><p>Barking &amp; Dagenham Magistrates Court</p><p>Barry Magistrates Court</p><p>Batley &amp; Dewsbury Magistrates Court (FPC)</p><p>Bingley (Keighley) Magistrates Court</p><p>Bishop Auckland County Court</p><p>Bishop Auckland Magistrates Court</p><p>Blandford Forum Magistrates Court</p><p>Blaydon Magistrates Court</p><p>Brentford Magistrates Court</p><p>Bridgwater Magistrates Court</p><p>Camborne Magistrates Court</p><p>Cardigan Magistrates Court</p><p>Cheltenham County Court</p><p>Chepstow County Court</p><p>Chepstow Magistrates Court</p><p>Chorley County Court</p><p>Cirencester Magistrates Court</p><p>Coalville Magistrates Court</p><p>Coleford Magistrates Court</p><p>Consett County Court</p><p>Cromer Magistrates Court</p><p>Daventry Magistrates Court</p><p>Dewsbury County Court</p><p>Didcot Magistrates Court</p><p>Ely Magistrates Court</p><p>Epping Magistrates Court</p><p>Epsom County Court</p><p>Epsom Magistrates Court</p><p>Evesham County Court</p><p>Flint Magistrates Court</p><p>Frome Magistrates Court</p><p>Goole County Court</p><p>Goole Magistrates Court</p><p>Gosforth Magistrates Court</p><p>Grantham County Court</p><p>Gravesend County Court</p><p>Grays Magistrates Court</p><p>Guisborough (East Langbaurgh) Magistrates Court</p><p>Halesowen Magistrates Court</p><p>Harlow County Court</p><p>Harrow Magistrates Court</p><p>Haywards Heath County Court</p><p>Hemel Hempstead Magistrates Court</p><p>Hitchin County Court</p><p>Honiton Magistrates Court</p><p>Houghton-Le-Spring Magistrates Court</p><p>Huntingdon County Court</p><p>Ilford County Court</p><p>Ilkeston Magistrates Court</p><p>Keighley County Court</p><p>Kidderminster County Court</p><p>Kingston-upon-Thames Magistrates Court</p><p>Knowsley Magistrates Court</p><p>Lewes Magistrates Court</p><p>Liskeard Magistrates Court</p><p>Llandovery Magistrates Court</p><p>Llangefni Magistrates Court</p><p>Llwynypia Magistrates Court</p><p>Lowestoft County Court (FPC)</p><p>Ludlow County Court</p><p>Ludlow Magistrates Court</p><p>Lyndhurst Magistrates Court</p><p>Market Drayton Magistrates Court</p><p>Market Harborough Magistrates Court</p><p>Melton Mowbray County Court</p><p>Melton Mowbray Magistrates Court</p><p>Mid-Sussex (Haywards Heath) Magistrates Court</p><p>Newark County Court</p><p>Newark Magistrates Court (FPC)</p><p>Newbury County Court</p><p>Northwich County Court (same building as Mags)</p><p>Northwich Magistrates Court (FPC) (same as County)</p><p>Oswestry County Court</p><p>Oswestry Magistrates Court</p><p>Penrith County Court (same building as Mags)</p><p>Penrith Magistrates Court (same building a County)</p><p>Penzance County Court</p><p>Penzance Magistrates Court</p><p>Pontypool County Court</p><p>Poole County Court</p><p>Pwllheli Magistrates Court</p><p>Rawtenstall County Court</p><p>Rawtenstall Magistrates Court</p><p>Redditch County Court</p><p>Retford Magistrates Court</p><p>Rochdale Magistrates Court (FPC)</p><p>Rugby County Court</p><p>Rugby Magistrates Court</p><p>Runcorn County Court</p><p>Rutland Magistrates Court</p><p>Salford County Court</p><p>Salford Magistrates Court (FPC)</p><p>Shrewsbury County Court</p><p>Sittingbourne Magistrates Court</p><p>Skegness County Court</p><p>Southport (North Sefton) Magistrates Court</p><p>Southport County Court</p><p>Stourbridge County Court</p><p>Stratford Upon Avon County Court</p><p>Sudbury Magistrates Court</p><p>Sutton Coldfield Magistrates Court</p><p>Sutton Magistrates Court</p><p>Swaffham Magistrates Court</p><p>Tamworth County Court</p><p>Tamworth Magistrates Court</p><p>Thetford Magistrates Court</p><p>Totnes Magistrates Court</p><p>Towcester Magistrates Court</p><p>Tynedale (Hexham) Magistrates Court (FPC)</p><p>Wellingborough County Court</p><p>West Bromwich Magistrates Court</p><p>Whitehaven County Court</p><p>Whitehaven Magistrates Court</p><p>Wimborne Magistrates Court</p><p>Wisbech Magistrates Court</p><p>Witney Magistrates Court</p><p>Woking Magistrates Court</p><p>Woolwich Magistrates Court</p><p>Worksop County Court</p><p> </p><p><strong>Courts and tribunals closed during year 2012-2013 financial year </strong></p><p>Burton Upon Trent County Court</p><p>Haringey Magistrates Court</p><p>Pontefract County Court</p><p>Pontefract Magistrates Court (FPC)</p><p>Stoke on Trent Magistrates Court</p><p>Selby Magistrates Court</p><p>Trowbridge County Court</p><p> </p><p><strong>Courts and tribunals closed during 2013-2014 financial year</strong></p><p>Abergavenny Magistrates' Court</p><p>Andover Magistrates Court</p><p>Denbigh Magistrates Court</p><p>North Liverpool Community Justice Centre</p><p>Tower Bridge Magistrates Court</p><p> </p><p><strong>Courts and tribunals closed during 2014-15 financial year</strong></p><p>Alton Magistrates’ Court</p><p>Bracknell Magistrates’ Court</p><p>Bury St Edmunds Tribunal</p><p>Knutsford Crown Court</p><p>Neath Magistrates’ Court</p><p>Newcastle Tribunal - Quayside House</p><p>Spalding Magistrates’ Court</p><p> </p><p><strong>Courts and tribunals closed during 2015-2016 financial year</strong></p><p>Accrington County Court</p><p>Accrington Magistrates' Court</p><p>Aldershot &amp; Farnham County Court</p><p>Arcade Chambers - Aldershot Tribunal</p><p>Basildon Acorn House - Basildon Tribunal</p><p>Cambridge RPTS Tribunal</p><p>Cambridge Tribunal - Eastbrook House</p><p>Chesterfield County Court</p><p>Chesterfield St Marys Court - Chesterfield Tribunal</p><p>Doncaster Tribunal - Portland Place</p><p>Epsom Tribunal</p><p>Harrogate County Court</p><p>Hereford County Court</p><p>Norwich Tribunal - Elliot House</p><p>Richmond upon Thames Magistrates' Court</p><p>Shrewsbury Magistrates' Court</p><p>Solihull Magistrates' Court</p><p>The Crescent Centre - Bristol Tribunal</p><p>Waltham Forest Magistrates' Court</p><p>Worksop Magistrates' Court</p><p> </p><p><strong>Courts and tribunals closed during 2016-2017 financial year</strong></p><p>Aylesbury Magistrates and County Court</p><p>Barnstaple Magistrates' and County Court (Crown part only)</p><p>Bournemouth Magistrates' Court</p><p>Brecon Law Courts</p><p>Bridgend Law Courts</p><p>Burton upon Trent Magistrates' Court</p><p>Bury St Edmunds Crown &amp; Magistrates' Court</p><p>Buxton Magistrates' &amp; County Court</p><p>Caerphilly Magistrates' Court</p><p>Carmarthen Law Courts (The Guildhall)</p><p>Consett Magistrates' Court</p><p>Corby Magistrates' Court</p><p>Dartford Magistrates' Court</p><p>Dolgellau Crown &amp; Magistrates' Court</p><p>Doncaster County Court</p><p>Dorchester Crown Court (Weymouth &amp; Dorchester Combined)</p><p>Durham Elvet House - Durham Tribunal</p><p>Fareham Magistrates' Court</p><p>Feltham Magistrates' Court</p><p>Gloucester Magistrates' Court</p><p>Grantham Magistrates' Court</p><p>Greenwich Magistrates' Court</p><p>Halifax County Court</p><p>Halifax Magistrates' Court (Calderdale)</p><p>Hammersmith Magistrates' and County Court (County Court Only)</p><p>Hartlepool Magistrates' &amp; County Court</p><p>Hinckley Magistrates' Court</p><p>Kettering Magistrates' Court</p><p>King's Lynn County Court</p><p>Lowestoft Magistrates' Court</p><p>Macclesfield County Court</p><p>Macclesfield Magistrates' Court</p><p>Middlesbrough Centre North East - Middlesbrough Tribunal</p><p>Morpeth &amp; Berwick County Court</p><p>Neath and Port Talbot Civil and Family Court</p><p>Oldham Magistrates' Court</p><p>Ormskirk Magistrates' Court</p><p>Pocock Street Tribunals Hearing Centre</p><p>Pontypridd Magistrates' Court</p><p>Prestatyn Magistrates' Court</p><p>Redhill Magistrates' &amp; Reigate County Court</p><p>Rhyl County Court</p><p>Rotherham Magistrates' &amp; County Court</p><p>Runcorn (Halton) Magistrates' Court</p><p>Sandwell Magistrates' Court</p><p>Scunthorpe Magistrates' &amp; County Court</p><p>Skegness Magistrates' Court</p><p>Southampton Barrack Block</p><p>St Helens Magistrates' Court</p><p>Stroud Magistrates' Court</p><p>Swansea Crown Court (Guildhall)</p><p>Tameside Magistrates' &amp; County Court (County Part Only)</p><p>Taunton Blackdown House - Taunton Tribunal</p><p>Tottenham Magistrates' Court</p><p>Trafford Magistrates' Court &amp; Altrincham County Court</p><p>Tunbridge Wells County Court</p><p>Wakefield &amp; Pontefract Magistrates' Court</p><p>Warrington Combined Court (County Part Only)</p><p>Warrington Magistrates' Court</p><p>West Berkshire Magistrates' Court (Newbury)</p><p>Weymouth &amp; Dorchester Combined Court Offices (Westwey House)</p><p>Wrexham Rhyd Broughton (Tribunal)</p><p>Yate Magistrates' Court (North Avon)</p><p>Yeovil County Court</p><p> </p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 136450 question first answered 23/04/2018 15:48:59 answering member 4517 label Biography information for Lucy Frazer
	tabling member	420 label Biography information for Yvette Cooper

911130

	registered interest
	date	24/05/2018
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Closures
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, pursuant to the Answer of 23 April 2018 to Question 136450 on court closures, if he will publish the postcodes of the courts listed that closed between the 2010-11 and 2016-17 financial years.
	tabling member constituency	Normanton, Pontefract and Castleford
	tabling member printed	Yvette Cooper
	type	WrittenParliamentaryQuestion
	uin	147811
	answer	answer is ministerial correction date of answer 04/06/2018 answer text <p>I provide below a list of court closures for financial years 2010-11 to 2016-17 with the corresponding building postcode.</p><p><strong> </strong></p><p><strong>Courts and tribunals closed during 2010-2011 financial year</strong></p><p>Wantage Magistrates’ Court, OX12 8EQ</p><p> </p><p><strong>Courts and tribunals closed during 2011–2012 financial year</strong></p><p>Aberdare County Court, CF44 0JE</p><p>Aberdare Magistrates Court, CF44 0NG</p><p>Abertillery Magistrates Court, NP13 1PB</p><p>Acton Magistrates Court, W3 8PB</p><p>Alnwick Magistrates Court (FPC), NE66 1UJ</p><p>Amersham Magistrates Court, HP6 5AJ</p><p>Ammanford Magistrates Court, SA18 2NP</p><p>Ashford County Court, TN23 1QQ</p><p>Ashford Magistrates Court, TN23 1QS</p><p>Balham Youth Court, SW17 7BD</p><p>Barking &amp; Dagenham Magistrates Court, IG11 8EW</p><p>Barry Magistrates Court, CF63 4SX</p><p>Batley &amp; Dewsbury Magistrates Court (FPC), WF13 1JP</p><p>Bingley (Keighley) Magistrates Court, BD1 1LA</p><p>Bishop Auckland County Court, DL14 6LD</p><p>Bishop Auckland Magistrates Court, DL14 6LD</p><p>Blandford Forum Magistrates Court, DT11 7HR</p><p>Blaydon Magistrates Court, NE8 1DT</p><p>Brentford Magistrates Court, TW8 8EN</p><p>Bridgwater Magistrates Court, TA6 3YL</p><p>Camborne Magistrates Court, TR14 8SL</p><p>Cardigan Magistrates Court, SA43 1BU</p><p>Cheltenham County Court, GL1 2DE</p><p>Chepstow County Court, NP16 5PB</p><p>Chepstow Magistrates Court, NP16 5PJ</p><p>Chorley County Court, PR7 1JE</p><p>Cirencester Magistrates Court, GL7 2PL</p><p>Coalville Magistrates Court, LE67 3DP</p><p>Coleford Magistrates Court, GL16 8BQ</p><p>Consett County Court, DH8 5AU</p><p>Cromer Magistrates Court, NR27 9EB</p><p>Daventry Magistrates Court, NN11 4BS</p><p>Dewsbury County Court, WF13 2PE</p><p>Didcot Magistrates Court, OX11 8XD</p><p>Ely Magistrates Court, CB7 4EG</p><p>Epping Magistrates Court, CM16 4LN</p><p>Epsom County Court, KT17 1DN</p><p>Epsom Magistrates Court, KT17 1DN</p><p>Evesham County Court, WR11 4EE</p><p>Flint Magistrates Court, CH6 5AY</p><p>Frome Magistrates Court, BA11 4JG</p><p>Goole County Court, DN14 5AE</p><p>Goole Magistrates Court, DN14 5AB</p><p>Gosforth Magistrates Court, NE3 4ES</p><p>Grantham County Court, NG31 7SB</p><p>Gravesend County Court, DA12 2DU</p><p>Grays Magistrates Court, RM17 5DA</p><p>Guisborough (East Langbaurgh) Magistrates Court, TS14 6HX</p><p>Halesowen Magistrates Court, B63 3DA</p><p>Harlow County Court, CM20 1UW</p><p>Harrow Magistrates Court, HA1 2JY</p><p>Haywards Heath County Court, RH16 1YZ</p><p>Hemel Hempstead Magistrates Court, HP1 1HF</p><p>Hitchin County Court, SG5 2JR</p><p>Honiton Magistrates Court, EX14 1LZ</p><p>Houghton-Le-Spring Magistrates Court, DH4 5BL</p><p>Huntingdon County Court, PE29 3BD</p><p>Ilford County Court, IG1 1TP</p><p>Ilkeston Magistrates Court, DE7 5HZ</p><p>Keighley County Court, BD21 3SH</p><p>Kidderminster County Court, DY10 1QT</p><p>Kingston-upon-Thames Magistrates Court, KT1 1EU</p><p>Knowsley Magistrates Court, L36 9XY</p><p>Lewes Magistrates Court, BN7 2PG</p><p>Liskeard Magistrates Court, PL14 6RF</p><p>Llandovery Magistrates Court, SA20 0AB</p><p>Llangefni Magistrates Court, LL77 7TW</p><p>Llwynypia Magistrates Court, CF40 2ER</p><p>Lowestoft County Court (FPC), NR32 1HJ</p><p>Ludlow County Court, SY8 1AQ</p><p>Ludlow Magistrates Court, SY8 1AZ</p><p>Lyndhurst Magistrates Court, SO43 7AY</p><p>Market Drayton Magistrates Court, SY2 5NX</p><p>Market Harborough Magistrates Court, LE16 7NH</p><p>Melton Mowbray County Court, LE13 1NH</p><p>Melton Mowbray Magistrates Court, LE13 1NH</p><p>Mid-Sussex (Haywards Heath) Magistrates Court, RH16 4BA</p><p>Newark County Court, NG24 1LD</p><p>Newark Magistrates Court (FPC), NG24 1LD</p><p>Newbury County Court, RG14 5QT</p><p>Northwich County Court (same building as Mags), CW9 5ES</p><p>Northwich Magistrates Court (FPC) (same as County), CW9 5ES</p><p>Oswestry County Court, SY11 1PZ</p><p>Oswestry Magistrates Court, SY11 1RP</p><p>Penrith County Court (same building as Mags), CA11 7QL</p><p>Penrith Magistrates Court (same building a County), CA11 7QL</p><p>Penzance County Court, TR18 4JH</p><p>Penzance Magistrates Court, TR182QD</p><p>Pontypool County Court, NP4 6NZ</p><p>Poole County Court, BH15 2NS</p><p>Pwllheli Magistrates Court, LL53 5ED</p><p>Rawtenstall County Court, BB4 7RT</p><p>Rawtenstall Magistrates Court, BB4 6RD</p><p>Redditch County Court, B97 4AB</p><p>Retford Magistrates Court, DN22 6BL</p><p>Rochdale Magistrates Court (FPC), OL16 1AR</p><p>Rugby County Court, CV21 2RN</p><p>Rugby Magistrates Court, CV21 2DH</p><p>Runcorn County Court, WA7 2HA</p><p>Rutland Magistrates Court, LE15 6DF</p><p>Salford County Court, M5 4RR</p><p>Salford Magistrates Court (FPC), M3 6DJ</p><p>Shrewsbury County Court, SY1 1NA</p><p>Sittingbourne Magistrates Court, ME10 1DR</p><p>Skegness County Court, PE25 2TF</p><p>Southport (North Sefton) Magistrates Court, PR9 0LP</p><p>Southport County Court, PR9 0PU</p><p>Stourbridge County Court, DY8 1QL</p><p>Stratford Upon Avon County Court, CV37 6PA</p><p>Sudbury Magistrates Court, CO10 1QN</p><p>Sutton Coldfield Magistrates Court, B74 2NS</p><p>Sutton Magistrates Court, SM6 0JA</p><p>Swaffham Magistrates Court, PE37 7NH</p><p>Tamworth County Court, B79 7AL</p><p>Tamworth Magistrates Court, B79 7AR</p><p>Thetford Magistrates Court, IP24 3AQ</p><p>Totnes Magistrates Court, TQ9 5JY</p><p>Towcester Magistrates Court, NN12 6DE</p><p>Tynedale (Hexham) Magistrates Court (FPC), NE46 3NB</p><p>Wellingborough County Court, NN8 4NF</p><p>West Bromwich Magistrates Court, B70 8ED</p><p>Whitehaven County Court, CA28 7NU</p><p>Whitehaven Magistrates Court, CA28 7PA</p><p>Wimborne Magistrates Court, BH21 1JW</p><p>Wisbech Magistrates Court, PE13 3DE</p><p>Witney Magistrates Court, OX28 6JH</p><p>Woking Magistrates Court, GU22 7YL</p><p>Woolwich Magistrates Court, SE18 6QY</p><p>Worksop County Court, S80 1LN</p><p> </p><p><strong>Courts and tribunals closed during year 2012-2013 financial year </strong></p><p>Burton Upon Trent County Court, DE14 1BP</p><p>Haringey Magistrates Court, N6 4HS</p><p>Pontefract County Court, WF8 1RJ</p><p>Pontefract Magistrates Court (FPC), WF8 1BW</p><p>Stoke on Trent Magistrates Court, ST4 3BX</p><p>Selby Magistrates Court, YO8 4QB</p><p>Trowbridge County Court, BA14 8DB</p><p> </p><p><strong>Courts and tribunals closed during 2013-2014 financial year</strong></p><p>Abergavenny Magistrates' Court, NP7 5DL</p><p>Andover Magistrates Court, SP10 2AB</p><p>Denbigh Magistrates Court, LL16 3UU</p><p>North Liverpool Community Justice Centre, L5 2QD</p><p>Tower Bridge Magistrates Court, SE1 2JY</p><p><strong> </strong></p><p><strong>Courts and tribunals closed during 2014-15 financial year</strong></p><p>Alton Magistrates’ Court, GU34 1EA</p><p>Bracknell Magistrates’ Court, RG12 1AF</p><p>Bury St Edmunds Tribunal, IP33 2AQ</p><p>Knutsford Crown Court, WA16 0PB</p><p>Neath Magistrates’ Court, SA11 1RF</p><p>Newcastle Tribunal - Quayside House, NE1 3DX.</p><p>Spalding Magistrates’ Court, PE11 1BE</p><p> </p><p><strong>Courts and tribunals closed during 2015-2016 financial year</strong></p><p>Accrington County Court, BB5 2BH</p><p>Accrington Magistrates' Court, BB5 2BH</p><p>Aldershot &amp; Farnham County Court, GU11 1SS</p><p>Arcade Chambers - Aldershot Tribunal, GU11 1DZ</p><p>Basildon Acorn House - Basildon Tribunal, SS14 1AH</p><p>Cambridge RPTS Tribunal, CB22 5LD</p><p>Cambridge Tribunal - Eastbrook House, CB2 2DJ</p><p>Chesterfield County Court, S41 7TW</p><p>Chesterfield St Marys Court - Chesterfield Tribunal, S41 7TD</p><p>Doncaster Tribunal - Portland Place, DN1 3DF</p><p>Epsom Tribunal, KT17 1HF</p><p>Harrogate County Court, HG1 1EL</p><p>Hereford County Court, HR4 9BA</p><p>Norwich Tribunal - Elliot House, NR1 3TZ</p><p>Richmond upon Thames Magistrates' Court, TW9 2RF</p><p>Shrewsbury Magistrates' Court, SY2 5NX</p><p>Solihull Magistrates' Court, B91 3RD</p><p>The Crescent Centre - Bristol Tribunal, BS1 6EZ</p><p>Waltham Forest Magistrates' Court, E17 4NX</p><p>Worksop Magistrates' Court, S80 2AJ</p><p> </p><p><strong>Courts and tribunals closed during 2016-2017 financial year</strong></p><p>Aylesbury Magistrates and County Court, HP21 7QZ</p><p>Barnstaple Magistrates' and County Court (Crown part only), EX31 1DX</p><p>Bournemouth Magistrates' Court, BH1 1LA</p><p>Brecon Law Courts, LD3 7HR</p><p>Bridgend Law Courts, CF31 4AJ</p><p>Burton upon Trent Magistrates' Court, DE14 1NZ</p><p>Bury St Edmunds Crown &amp; Magistrates' Court, IP33 1HF</p><p>Buxton Magistrates' &amp; County Court, SK17 6EY</p><p>Caerphilly Magistrates' Court, CF83 2XA</p><p>Carmarthen Law Courts (The Guildhall), SA31 1PR</p><p>Consett Magistrates' Court, DH8 6LY</p><p>Corby Magistrates' Court, NN17 1SQ</p><p>Dartford Magistrates' Court, DA1 2JW</p><p>Dolgellau Crown &amp; Magistrates' Court, LL40 1AU</p><p>Doncaster County Court, DN1 3HT</p><p>Dorchester Crown Court (Weymouth &amp; Dorchester Combined), DT4 8BS</p><p>Durham Elvet House - Durham Tribunal, DH1 3AT</p><p>Fareham Magistrates' Court, PO16 7TL</p><p>Feltham Magistrates' Court, TW13 5AF</p><p>Gloucester Magistrates' Court, GL1 1UB</p><p>Grantham Magistrates' Court, NG31 7SB</p><p>Greenwich Magistrates' Court, SE10 8PG</p><p>Halifax County Court, HX1 2JJ</p><p>Halifax Magistrates' Court (Calderdale), HX1 2AN</p><p>Hammersmith Magistrates' and County Court (County Court Only), W6 8DN</p><p>Hartlepool Magistrates' &amp; County Court, TS24 8AG</p><p>Hinckley Magistrates' Court, LE10 1NZ</p><p>Kettering Magistrates' Court, NN15 7QP</p><p>King's Lynn County Court, PE30 1ES</p><p>Lowestoft Magistrates' Court, NR32 1HJ</p><p>Macclesfield County Court, SK11 7NA</p><p>Macclesfield Magistrates' Court, SK10 2AB</p><p>Middlesbrough Centre North East - Middlesbrough Tribunal, TS1 2RX</p><p>Morpeth &amp; Berwick County Court, NE61 1LA</p><p>Neath and Port Talbot Civil and Family Court, SA11 3BN</p><p>Oldham Magistrates' Court, OL1 1QE</p><p>Ormskirk Magistrates' Court, L39 2BJ</p><p>Pocock Street Tribunals Hearing Centre, SE1 0BW</p><p>Pontypridd Magistrates' Court, CF37 1SD</p><p>Prestatyn Magistrates' Court, LL19 7TE</p><p>Redhill Magistrates' &amp; Reigate County Court, RH1 6DH</p><p>Rhyl County Court, LL18 3LA</p><p>Rotherham Magistrates' &amp; County Court, S60 1YW</p><p>Runcorn (Halton) Magistrates' Court, WA7 2HA</p><p>Sandwell Magistrates' Court, B69 4JN</p><p>Scunthorpe Magistrates' &amp; County Court, DN15 6LJ</p><p>Skegness Magistrates' Court, PE25 1BH</p><p>Southampton Barrack Block, SO15 2SH</p><p>St Helens Magistrates' Court, WA10 1SZ</p><p>Stroud Magistrates' Court, GL5 1ET</p><p>Swansea Crown Court (Guildhall), SA1 4PE</p><p>Tameside Magistrates' &amp; County Court (County Part Only), OL6 7TP</p><p>Taunton Blackdown House - Taunton Tribunal, TA1 2PX</p><p>Tottenham Magistrates' Court, N17 6RT</p><p>Trafford Magistrates' Court &amp; Altrincham County Court, M33 7NR</p><p>Tunbridge Wells County Court, TN1 1DP</p><p>Wakefield &amp; Pontefract Magistrates' Court, WF1 2TW</p><p>Warrington Combined Court (County Part Only), WA1 1UR</p><p>Warrington Magistrates' Court, WA1 1LQ</p><p>West Berkshire Magistrates' Court (Newbury), RG17 7TQ</p><p>Weymouth &amp; Dorchester Combined Court Offices (Westwey House), DT4 8TE</p><p>Wrexham Rhyd Broughton (Tribunal), LL13 7YP</p><p>Yate Magistrates' Court (North Avon), BS37 4PY</p><p>Yeovil County Court, BA20 2QD</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 04/06/2018 11:34:25 answering member 4517 label Biography information for Lucy Frazer
	tabling member	420 label Biography information for Yvette Cooper

1019813

	registered interest
	date	04/12/2018
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Opening Hours
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, whether the effect on HM Courts and Tribunals Service staff will be included in the evaluation of the flexible operating hours pilots at (a) Brentford County Court, and (b) Manchester Civil Justice Centre.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	198789
	answer	answer is ministerial correction date of answer 11/12/2018 answer text <p>As part of the Her Majesty’s Courts &amp; Tribunals Service (HMCTS) Reform Programme, the Flexible Operating Hours (FOH) project was set up to look at options to maximise the use of our court rooms by using them at different times of the day, outside of the traditional hours of 10am – 4pm. On 16 November 2018, it was announced that HMCTS will be proceeding with two pilots in the Civil and Family Courts in Brentford County Court and Manchester Civil Justice Centre and a revised Pilots Prospectus was published. Local Implementation Teams in Brentford and Manchester will finalise the pilot designs and start dates, which are likely to be in Spring 2019.</p><p> </p><p>A key objective of the FOH pilots is to understand the impacts of FOH for all court users, including HMCTS staff. An Evaluation Advisory Group has been established to ensure a balanced and comprehensive assessment of pilot activity by independent assessors. Consultation with trade unions will take place under separate arrangements in recognition of the need to consider FOH in the context of wider organisational changes affecting HMCTS staff.</p><p> </p><p>In Manchester Civil Justice Centre, the total number of Full Time Equivalent (FTE) staff is 205 with 29.5 FTE at Band A to D, 146 FTE at Band E and 29.5 FTE at Band F. In Brentford County Court, the total number of FTE staff is 15.5 with 1 FTE at Band C, 2 FTE at Band D, 11 FTE at Band E and 1.5 FTE at Band F. Figures have been rounded to the nearest 0.5. We are committed to ensuring that courts and tribunals have adequate staff to meet operational demands. Staffing requirements for the FOH pilots will be considered by the Local Implementation Teams.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 198790 198791 198792 question first answered 11/12/2018 12:17:34 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1019815

	registered interest
	date	04/12/2018
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Opening Hours
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, which trade unions have been included on the Evaluation Advisory Group for the flexible operating hours pilots at (a) Brentford County Court, and (b) Manchester Civil Justice Centre.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	198790
	answer	answer is ministerial correction date of answer 11/12/2018 answer text <p>As part of the Her Majesty’s Courts &amp; Tribunals Service (HMCTS) Reform Programme, the Flexible Operating Hours (FOH) project was set up to look at options to maximise the use of our court rooms by using them at different times of the day, outside of the traditional hours of 10am – 4pm. On 16 November 2018, it was announced that HMCTS will be proceeding with two pilots in the Civil and Family Courts in Brentford County Court and Manchester Civil Justice Centre and a revised Pilots Prospectus was published. Local Implementation Teams in Brentford and Manchester will finalise the pilot designs and start dates, which are likely to be in Spring 2019.</p><p> </p><p>A key objective of the FOH pilots is to understand the impacts of FOH for all court users, including HMCTS staff. An Evaluation Advisory Group has been established to ensure a balanced and comprehensive assessment of pilot activity by independent assessors. Consultation with trade unions will take place under separate arrangements in recognition of the need to consider FOH in the context of wider organisational changes affecting HMCTS staff.</p><p> </p><p>In Manchester Civil Justice Centre, the total number of Full Time Equivalent (FTE) staff is 205 with 29.5 FTE at Band A to D, 146 FTE at Band E and 29.5 FTE at Band F. In Brentford County Court, the total number of FTE staff is 15.5 with 1 FTE at Band C, 2 FTE at Band D, 11 FTE at Band E and 1.5 FTE at Band F. Figures have been rounded to the nearest 0.5. We are committed to ensuring that courts and tribunals have adequate staff to meet operational demands. Staffing requirements for the FOH pilots will be considered by the Local Implementation Teams.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 198789 198791 198792 question first answered 11/12/2018 12:17:34 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1019817

	registered interest
	date	04/12/2018
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Staff
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how many FTE staff are employed at each grade at (a) Brentford County Court, and (b) Manchester Civil Justice Centre.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	198791
	answer	answer is ministerial correction date of answer 11/12/2018 answer text <p>As part of the Her Majesty’s Courts &amp; Tribunals Service (HMCTS) Reform Programme, the Flexible Operating Hours (FOH) project was set up to look at options to maximise the use of our court rooms by using them at different times of the day, outside of the traditional hours of 10am – 4pm. On 16 November 2018, it was announced that HMCTS will be proceeding with two pilots in the Civil and Family Courts in Brentford County Court and Manchester Civil Justice Centre and a revised Pilots Prospectus was published. Local Implementation Teams in Brentford and Manchester will finalise the pilot designs and start dates, which are likely to be in Spring 2019.</p><p> </p><p>A key objective of the FOH pilots is to understand the impacts of FOH for all court users, including HMCTS staff. An Evaluation Advisory Group has been established to ensure a balanced and comprehensive assessment of pilot activity by independent assessors. Consultation with trade unions will take place under separate arrangements in recognition of the need to consider FOH in the context of wider organisational changes affecting HMCTS staff.</p><p> </p><p>In Manchester Civil Justice Centre, the total number of Full Time Equivalent (FTE) staff is 205 with 29.5 FTE at Band A to D, 146 FTE at Band E and 29.5 FTE at Band F. In Brentford County Court, the total number of FTE staff is 15.5 with 1 FTE at Band C, 2 FTE at Band D, 11 FTE at Band E and 1.5 FTE at Band F. Figures have been rounded to the nearest 0.5. We are committed to ensuring that courts and tribunals have adequate staff to meet operational demands. Staffing requirements for the FOH pilots will be considered by the Local Implementation Teams.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 198789 198790 198792 question first answered 11/12/2018 12:17:34 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1019819

	registered interest
	date	04/12/2018
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Opening Hours
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what estimate his Department has made of minimum staffing levels required for the flexible operating hours pilots to be undertaken at (a) Brentford County Court, and (b) Manchester Civil Justice Centre.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	198792
	answer	answer is ministerial correction date of answer 11/12/2018 answer text <p>As part of the Her Majesty’s Courts &amp; Tribunals Service (HMCTS) Reform Programme, the Flexible Operating Hours (FOH) project was set up to look at options to maximise the use of our court rooms by using them at different times of the day, outside of the traditional hours of 10am – 4pm. On 16 November 2018, it was announced that HMCTS will be proceeding with two pilots in the Civil and Family Courts in Brentford County Court and Manchester Civil Justice Centre and a revised Pilots Prospectus was published. Local Implementation Teams in Brentford and Manchester will finalise the pilot designs and start dates, which are likely to be in Spring 2019.</p><p> </p><p>A key objective of the FOH pilots is to understand the impacts of FOH for all court users, including HMCTS staff. An Evaluation Advisory Group has been established to ensure a balanced and comprehensive assessment of pilot activity by independent assessors. Consultation with trade unions will take place under separate arrangements in recognition of the need to consider FOH in the context of wider organisational changes affecting HMCTS staff.</p><p> </p><p>In Manchester Civil Justice Centre, the total number of Full Time Equivalent (FTE) staff is 205 with 29.5 FTE at Band A to D, 146 FTE at Band E and 29.5 FTE at Band F. In Brentford County Court, the total number of FTE staff is 15.5 with 1 FTE at Band C, 2 FTE at Band D, 11 FTE at Band E and 1.5 FTE at Band F. Figures have been rounded to the nearest 0.5. We are committed to ensuring that courts and tribunals have adequate staff to meet operational demands. Staffing requirements for the FOH pilots will be considered by the Local Implementation Teams.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 198789 198790 198791 question first answered 11/12/2018 12:17:35 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1019832

	registered interest
	date	04/12/2018
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Fines
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what proportion of (a) court fines and (b) surcharges remain uncollected; and what steps he is taking to increase the rate of collection for those penalties.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	198793
	answer	answer is ministerial correction date of answer 11/12/2018 answer text <p>We are not able to provide information on the proportion of the original fines and victim surcharge that remains outstanding for without incurring disproportionate cost. In order to extract this information we would need to conduct a manual search of all current financial penalty accounts within our fines database. Figures for the total amount of outstanding fines are published and can be found here</p><p> </p><ul><li><a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/727387/HMCTS_Trust_Statement_2017-18_v16_web.pdf" target="_blank">https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/727387/HMCTS_Trust_Statement_2017-18_v16_web.pdf</a></li></ul><p> </p><p> </p><p>This Government takes recovery and enforcement of financial impositions very seriously and remains committed to finding new ways to ensure impositions are paid and clamping down on fine defaulters is a continued priority nationwide. The courts will do everything within their powers to trace those who do not pay. Money can be deducted from an offender's earnings or from benefits if they are unemployed. Other ‘upfront’ compliance actions include, increased use of telephone and text message chasing and use of tracing tools. Warrants can be issued instructing approved enforcement agents to seize and sell goods belonging to the offender. Ultimately an offender can be imprisoned for non-payment of their fine.</p><p> </p><p>Targeted initiatives to improve enforcement of financial penalties include the recent historic debt project. This project which commenced in September 2016 resulted in the re-working of accounts which had previously been administratively cancelled. As of November 2018, £34.3 million has been collected as a result of this project. Lessons learnt from the Project have been incorporated into business as usual processes within NCES.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 11/12/2018 12:23:15 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1019834

	registered interest
	date	04/12/2018
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	HM Courts and Tribunals Service: Consultants
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how much Her Majesty’s Courts and Tribunal Service is expecting to spend from the public purse on that service's change management consultancy contracts.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	198794
	answer	answer is ministerial correction date of answer 11/12/2018 answer text <p>The HMCTS change management consultancy contract is with pwc, who provide a delivery partner service to support our reform programme. Overall, we are scheduled to spend up to £30 million with them on the contract which was signed in July 2017, and runs for two years, with an option for a one-year extension. It should be noted that this is a strategic partnership contract that replaced several individual contracts and as such gives us access to specialist skills across the change spectrum.</p><p> </p><p>The breakdown of the spend across the financial years can be shown in the table below.</p><p> </p><table><tbody><tr><td><p>17/18 FY Spend</p></td><td><p>£10,418,186.08</p></td></tr><tr><td><p>18/19 FY Forecast spend</p></td><td><p>£14,808,420.77</p></td></tr><tr><td><p>Remaining Contract Cover</p></td><td><p>£4,773,393.15</p></td></tr><tr><td><p>Total</p></td><td><p>£30,000,000.00</p></td></tr></tbody></table><p> </p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 11/12/2018 12:19:49 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1046810

	registered interest
	date	23/01/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	HM Courts and Tribunals Service: ICT
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what steps he is taking to tackle reported ongoing issues of poor connectivity and online disruption at HM Courts and Tribunals Service.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	211699
	answer	answer is ministerial correction date of answer 31/01/2019 answer text <p>I would like to apologise to those who were affected by the recent intermittent disruption, which was caused by an infrastructure failure in our supplier’s data centre. Services continued to operate, and court hearings continued, but I know how frustrating this was for anyone affected.</p><p>We have been working continuously with our suppliers and connectivity has been restored across the Ministry of Justice estate. The Ministry of Justice Permanent Secretary and Chief Executive for HM Courts and Tribunals Service met with the Chief Executive of Atos UK &amp; Ireland to understand what went wrong. We are continuing to carefully monitor the situation in case any new issues arise.</p><p>I am very grateful to HM Courts and Tribunals staff who put in place contingency plans to make sure trials went ahead as planned and for staff who have worked tirelessly and around the clock to resolve these issues alongside our suppliers.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 31/01/2019 13:46:12 answering member 4517 label Biography information for Lucy Frazer previous answer version 97869 answering member constituency South East Cambridgeshire answering member printed Lucy Frazer answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1046811

	registered interest
	date	23/01/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	HM Courts and Tribunals Service: ICT
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how many courts were affected by the reported recent failure of digital infrastructure at HM Courts and Tribunals Service in (a) London, (b) the Midlands (c) North West England, (d) North East England and (e) Wales.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	211700
	answer	answer is ministerial correction date of answer 29/01/2019 answer text <p>The recent disruption to IT systems intermittently affected all 362 HMCTS Court and Tribunal sites across England and Wales. Connectivity has been restored across the Ministry of Justice estate.</p><p> </p><p>I want to apologise to those who were affected by the intermittent disruption last week. Services continued to operate, and court hearings continued, but I know how frustrating this was for anyone affected.</p><p> </p><p>I am very grateful to HM Courts and Tribunals staff who put in place contingency plans to make sure trials went ahead as planned and for staff who have worked tirelessly and around the clock to resolve these issues alongside our suppliers.</p><p> </p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 29/01/2019 17:01:56 answering member 4517 label Biography information for Lucy Frazer previous answer version 97870 answering member constituency South East Cambridgeshire answering member printed Lucy Frazer answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1050452

	registered interest
	date	29/01/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Closures
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what recent assessment he has made of the effect of the courts closures programme on the financial cost of travelling to court for (a) witnesses, (b) victims of crime and (c) court staff.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	214022
	answer	answer is ministerial correction date of answer 05/02/2019 answer text <p>The decision to close a court is never taken lightly. In the case of each court closure, we undertook a public consultation exercise and considered the responses we received very carefully. The Lord Chancellor has only agreed to close courts when satisfied that effective access to justice would be maintained.</p><p>Allowances and travel expenses for victims of crime and prosecution witnesses are paid for by the Crown Prosecution Service.</p><p>Staff who move their work location to an alternative court as part of the Estates Rationalisation Programme, and who incur extra travelling costs to do so, are supported financially by access to an Excess Fares Allowance in line with MOJ policy.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 05/02/2019 12:21:08 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1064495

	registered interest
	date	20/02/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	HM Courts and Tribunals Service: Consultants
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how much Her Majesty's Courts and Tribunal Service plans to spend on consultancies in total; and how much and on which consultancies that service plans to spend (a) more and (b) less than £50,000 in the 2018-19 financial year.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	224081
	answer	answer is ministerial correction date of answer 11/03/2019 answer text <p>The following table shows the amounts of expenditure on consultants planned by HMCTS for the 18/19 financial year.</p><table><tbody><tr><td><p><strong>Supplier</strong></p></td><td><p><strong>FY Forecast</strong></p></td><td><p><strong>Notes</strong></p></td></tr><tr><td><p>PWC - Delivery Partner</p></td><td><p>18,041,125</p></td><td><p>Strategic advice on Reform Programme</p></td></tr><tr><td><p>Methods Business &amp; Digital Technology LTD</p></td><td><p>2,118,619</p></td><td><p>Judicial engagement project to raise awareness of HMCTS reform</p></td></tr><tr><td><p>Revolving Doors</p></td><td><p>72,000</p></td><td><p>Improve digital services in HMCTS service centres</p></td></tr><tr><td><p>PORISM LTD</p></td><td><p>2,385</p></td><td><p>Documenting workshops for three service project</p></td></tr><tr><td><p>Pinsett Mansons</p></td><td><p>14,233</p></td><td><p>Legal advice re Authorised Enforcement Agency project</p></td></tr><tr><td><p>Cabinet Office</p></td><td><p>23,628</p></td><td><p>Consultancy services on Transforming Compliance and Enforcement Programmes</p></td></tr><tr><td><p>Veracity</p></td><td><p>56,574</p></td><td><p>Refinancial Services</p></td></tr><tr><td><p>Beamans Ltd</p></td><td><p>4,296</p></td><td><p>Profile Evaluations</p></td></tr><tr><td><p>Beamans Ltd</p></td><td><p>28,050</p></td><td><p>Job families framework</p></td></tr><tr><td><p>Beamans Ltd</p></td><td><p>20,000</p></td><td><p>Profile Evaluations (JECS or JEPS)</p></td></tr><tr><td><p>Beamans Ltd</p></td><td><p>32,346</p></td><td><p>Profile Evaluations (JECS or JEPS)</p></td></tr><tr><td><p>Cabinet Office</p></td><td><p>1,050</p></td><td><p>Work on MoJ participation in National Fraud Initiative</p></td></tr><tr><td><p>PA Consultancy Services LTD</p></td><td><p>1,402</p></td><td><p>Facilitation Services for staff away day</p></td></tr><tr><td><p>Deloitte</p></td><td><p>87,500</p></td><td><p>Financial services forecast for remainder 18/19</p></td></tr><tr><td><p><strong>Total</strong></p></td><td><p><strong>20,503,208</strong></p></td><td><p> </p></td></tr></tbody></table><p>The majority of spend relates to the PWC Delivery Partner contract, which provides strategic advice and support across HMCTS Reform Note that the figure cited above includes VAT. It should be noted that the PWC contract is a strategic partnership contract that replaced several individual contracts, and as such gives us access to specialist skills across the change spectrum.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 11/03/2019 18:41:35 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1064496

	registered interest
	date	20/02/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Ministry of Justice: ICT
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what the planned completion date is for the common platform programme.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	224082
	answer	answer is ministerial correction date of answer 01/03/2019 answer text <p>Our aim is that by 2020, criminal justice partners and HMCTS will have co‐designed and co-delivered the common platform fully. As with all programmes, timelines are under continuous review.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 01/03/2019 15:07:45 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1064497

	registered interest
	date	20/02/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Modernisation
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what steps he is taking to support employees who are due to lose their jobs as a result of the courts modernisation programme.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	224083
	answer	answer is ministerial correction date of answer 01/03/2019 answer text <p>HMCTS has recognised the impact that the Courts Reform Programme will have on its workforce over the next few years. To support this change, HMCTS is providing a new style of career transition support. This means that employees will get access to career transition support services earlier. It has invested in an end to end career transition support service for all employees to access. The comprehensive support package has been designed to support employees to make a proactive choice in their future via an online portal – <em>My Future Matters</em>. The portal is a central point for employees to access support and practical career tools such as workshops, one-to-one coaching, on-site support sessions, and a personal career coach to assist them to develop their own transition plan. We are also committed to providing continuing employment within HMCTS for all staff impacted by Courts Reform, including priority access to suitable alternative roles within the organisation, and appropriate opportunities within the Ministry of Justice and wider civil service departments.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 01/03/2019 15:30:42 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1064498

	registered interest
	date	20/02/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Modernisation
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what estimate he has made of the reduction in staff as a result of the courts modernisation programme in (a) London, (b) Greater Manchester, (c) Bolton and (d) England.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	224084
	answer	answer is ministerial correction date of answer 01/03/2019 answer text <p>We do not hold expected staffing numbers for our end state in specific geographical locations. as there are often changes as the Reform programme develops. End state Service Centres are an example of this, where large numbers of our administrative staff will be based, but locations have not been finalised. We will assess the impact of reform as it is delivered on the number of courts we need, and will be carefully considering where changes to the estate are required to maximise the benefits of reform while making sure that effective access to justice is maintained.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 01/03/2019 15:16:21 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1064500

	registered interest
	date	20/02/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Modernisation
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, whether the Government plans to (a) hold and (b) publish the outcome of a future public consultation on the courts reform programme.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	224085
	answer	answer is ministerial correction date of answer 26/02/2019 answer text <p>On 15 September 2016, the Government published a consultation paper, “Transforming our Justice System”, setting proposals for the reform of our courts and tribunals. This was accompanied by a joint statement by the then Lord Chancellor, Lord Chief Justice and Senior President of Tribunals setting out their shared vision for the future of Her Majesty’s Courts and Tribunals Service. <a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/553261/joint-vision-statement.pdf" target="_blank">https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/553261/joint-vision-statement.pdf</a></p><p>The government response to consultation was published on 8 February 2017: <a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/590391/transforming-our-justice-system-government-response.pdf" target="_blank">https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/590391/transforming-our-justice-system-government-response.pdf</a></p><p>Further details of how we are engaging our stakeholders in developing the reform programme are set out in the response to the Committee of Public Accounts third recommendation on Courts and Tribunals reform, which can be accessed at the following link. <a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/759859/HMCTS060_ExternalStakeEngageApproach_FINAL.pdf" target="_blank">https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/759859/HMCTS060_ExternalStakeEngageApproach_FINAL.pdf</a></p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 26/02/2019 18:14:35 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1064501

	registered interest
	date	20/02/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	HM Courts and Tribunals Service
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, whether the responses received during the Judicial Ways of Working exercise will be (a) shared with the judges consulted and (b) published.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	224086
	answer	answer is ministerial correction date of answer 27/02/2019 answer text <p>The Judicial Ways of Working exercise was a judicially led process. Jurisdictionally-themed overviews of the issues raised were released to the judiciary by Heads of Division in December 2018 and published on the judicial website in January 2019 (<a href="https://www.judiciary.uk/announcements/jurisdictional-responses-to-the-judicial-ways-of-working-exercise" target="_blank">https://www.judiciary.uk/announcements/jurisdictional-responses-to-the-judicial-ways-of-working-exercise</a>).</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 27/02/2019 17:22:38 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1064502

	registered interest
	date	20/02/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	HM Courts and Tribunals Service
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, with reference to paragraph 18 of the January 2019 HM Courts and Tribunals Service document entitled Putting people at the heart of reform: Response to PAC recommendation 2 which states that There will be clear proportionality – complex and serious cases will continue to be handled with the full majesty of the courtroom, what process he uses to make an assessment of proportionality when deciding which cases will take place in a courtroom.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	224087
	answer	answer is ministerial correction date of answer 01/03/2019 answer text <p>The joint statement made by the Lord Chancellor, Lord Chief Justice, and Senior President of Tribunals in 2016 set out the three core principles for the transformation of the courts and tribunals: just, proportionate, accessible. The independent judiciary will continue to determine how hearings are conducted, in accordance with relevant procedural rules and practice directions where applicable.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 01/03/2019 15:19:41 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1064746

	registered interest
	date	21/02/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	HM Courts and Tribunals Service: Finance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, with reference to the HM Courts and Tribunals Service report, Evaluating our reforms: Response to PAC recommendation 4, published in January 2019, what areas of that service have achieved savings of £158 million.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	224316
	answer	answer is ministerial correction date of answer 01/03/2019 answer text <p>This government is investing over £1 billion to reform and modernise the justice system, providing easier and more efficient justice for all. As we increase the use of digital services, we reduce the number of staff needed to run the Courts and Tribunal systems, decommission old IT systems and exit court and tribunal buildings which are no longer needed.</p><p> </p><p>Savings of £158m have been achieved between the start of the programme in 2014-15 financial year and the date of the NAO report. Of this £76m arises from savings from closing court and tribunal buildings we no longer need, with every penny raised from selling these underused buildings reinvested back into the justice system; £68m has been saved from the costs of administering the courts system through achieving greater efficiency and the use of modern IT processes; £9m from more effective use of judge time; and £5m from decommissioning old IT systems.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 01/03/2019 15:33:38 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1082573

	registered interest
	date	06/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Reform
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what assessment his Department has made of the effect of the revised completion date of the courts reform programme on (a) the cost of the programme and (b) the predicted date when the cumulative benefits of the programme are expected to be greater than the cumulative costs.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	229148
	answer	answer is ministerial correction date of answer 12/04/2019 answer text <p>Learning from the services that have already been delivered and the feedback received, we have decided to re-order aspects of the programme to allow more time to develop some of the shared systems that sit behind our next set of online services, working to an updated finish date of 2023.</p><p> </p><p>The overall budget will remain unchanged. The cumulative benefits are expected to be greater than the cumulative costs from 2024/25, a year later than previously expected.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 12/04/2019 10:39:50 answering member 4517 label Biography information for Lucy Frazer previous answer version 108025 answering member constituency South East Cambridgeshire answering member printed Lucy Frazer answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1086492

	registered interest
	date	11/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Closures
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, pursuant to the Answer of 5 February 2019 to Question 214022 on Courts: Closures, for how many years do staff who move their work location to an alternative court as part of the Estates Rationalisation Programme have access to the Excess Fares Allowance; and if he will make a statement.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	230664
	answer	answer is ministerial correction date of answer 18/03/2019 answer text <p>Staff who incur additional travel costs as a result of a permanent compulsory transfer from their current work location to an alternative location, as part of the Estates Rationalisation Programme, will have access to Excess Fares Allowance for a period of 3 years. In certain exceptional circumstances the period of Excess Fares Allowance may be extended by an additional year.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 18/03/2019 16:11:17 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1086493

	registered interest
	date	11/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Closures
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, whether his Department has commissioned any research into changes to journey times to courts for (a) witnesses, (b) victims of crime and (c) court staff in areas where courts have closed as a result of the Estate Rationalisation Programme.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	230665
	answer	answer is ministerial correction date of answer 18/03/2019 answer text <p>The decision to close a court is never taken lightly. In the case of each court closure, we undertook a public consultation exercise and considered the responses we received very carefully. The Lord Chancellor has only agreed to close courts when satisfied that effective access to justice would be maintained.</p><p> </p><p>Research and analysis of changes to journey times for those who attend court is conducted and published as part of the consultation process. The analysis is further reviewed based on responses to the consultation and is carefully considered by the Lord Chancellor before final decisions are made regarding the future of a court.</p><p> </p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 18/03/2019 16:11:58 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1086500

	registered interest
	date	11/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Crown Court: ICT
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, which courts were affected by the temporary failure of the Crown Court Digital Case System during the week commencing 4 March 2019.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	230667
	answer	answer is ministerial correction date of answer 14/03/2019 answer text <p>HMCTS initial investigations suggest that there were eight adjournments as a result of the slowdown of DCS: Two cases at Manchester (Crown Square), two cases at Sheffield Crown Court, three cases at Leeds Crown Court and one case at Norwich Crown Court. Six cases were relisted for hearing on 8 March 2019. The remaining two cases will be heard on 14 March 2019.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 14/03/2019 17:54:29 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1086501

	registered interest
	date	11/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Crown Court: ICT
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, whether the Crown Court Digital Case System is operated by HM Courts and Tribunals Service or contracted to a third-party supplier.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	230668
	answer	answer is ministerial correction date of answer 18/03/2019 answer text <p>Digital Case System (DCS) is operated by a third-party supplier, Netmaster Solutions LTD (NSL).</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 18/03/2019 16:14:18 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1088270

	registered interest
	date	13/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	HM Courts and Tribunals Service: Consultants
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how much Her Majesty's Courts and Tribunal Service spent on consultancies (a) in total, (b) per consultancy in each of the financial years (i) 2016-17 and (ii) 2017-18.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	231973
	answer	answer is ministerial correction date of answer 25/03/2019 answer text <p>Please find below the total spend on consultancy for HMCTS for the period requested. Please note the spend is taken from our Bravo spend tool and is an accurate figure of what has been invoiced within this period:</p><p> </p><p>(i) 2016-17 = £3,103,764.16</p><p>(ii) 2017-18 = £11,805,649.04</p><p> </p><p>Please see below table which outlines the consultancy projects for the periods requested for HMCTS, the information includes start dates, contract values and descriptions of the services:</p><p> </p><table><tbody><tr><td><p>Start Date</p></td><td><p>Supplier</p></td><td><p>Total Value of Contract</p></td></tr><tr><td><p>2016/17</p></td><td><p>BMT Hi-Q Sigma</p></td><td><p>£150,000</p></td></tr><tr><td><p>2016/17</p></td><td><p>Capita</p></td><td><p>£795,000</p></td></tr><tr><td><p>2016/17</p></td><td><p>Concerto Partners LLP</p></td><td><p>£258,980</p></td></tr><tr><td><p>2016/17</p></td><td><p>Ernst &amp; Young LLP</p></td><td><p>£6,236,775</p></td></tr><tr><td><p>2016/17</p></td><td><p>KPMG LLP</p></td><td><p>£1,129,875</p></td></tr><tr><td><p>2016/17</p></td><td><p>PA Consulting Services Limited</p></td><td><p>£2,415,319</p></td></tr><tr><td><p>2016/17</p></td><td><p>PricewaterhouseCoopers LLP</p></td><td><p>£107,800</p></td></tr><tr><td><p>2017/18</p></td><td><p>Allen Lane Consultancy Limited</p></td><td><p>£3,657,750</p></td></tr><tr><td><p>2017/18</p></td><td><p>Deloitte LLP</p></td><td><p>£462,040</p></td></tr><tr><td><p>2017/18</p></td><td><p>Methods Business and Digital</p></td><td><p>£1,997,000</p></td></tr><tr><td><p>2017/18</p></td><td><p>PricewaterhouseCoopers LLP</p></td><td><p>£30,000,000</p></td></tr><tr><td><p>2017/18</p></td><td><p>Veracity Consulting</p></td><td><p>£681,015</p></td></tr></tbody></table><p> </p><p> </p><p>Consultants are engaged to deliver short-term on projects where specialist skills required are not available within the organisation. As part of the governance process, approvals are sought from Finance Business Partner, HR Business Partner &amp; the Director General to ensure that project outcomes and budget are validated and to seek confirmation that internal resource is not available to deliver either due to the specialist nature of the project or due to capacity issues enabling delivery within the project timescales.</p><p><br> By making use of consultants, the department can save on salary, national insurance and pension costs associated with permanently employing individuals whose skills may not be needed after a set period.</p><p> </p><p>The government is investing £1bn to reform our courts and tribunals service, bringing new technology and modern ways of working to the justice system and benefiting all those that use it.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 25/03/2019 17:17:15 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1089448

	registered interest
	date	15/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Reform
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how much of the £1 billion for the courts reform programme (a) has been spent on consultancies and, (b) is projected to be spent on consultancies (i) in total and (ii) as a proportion of overall spending.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	233000
	answer	answer is ministerial correction date of answer 28/03/2019 answer text <p>The Court Reform Programme has spent approximately £26.4m on consultancies between 2014/15 and 2017/18. This is the equivalent of 8% of the total Reform implementation spending during this period.</p><p> </p><p>We are projected to spend approximately £25.7m on consultancies in 2018/19 and 2019/20. This is the equivalent of 6% of expected implementation spending during this period.</p><p> </p><p>We have no current consultancy commitments beyond 2019/20 to support Reform.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 28/03/2019 18:58:21 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1089449

	registered interest
	date	15/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Reform
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how much has been spent by the HM Courts and Tribunals Service on the courts reform programme to date.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	233001
	answer	answer is ministerial correction date of answer 25/03/2019 answer text <p>As of February 2019, HM Courts and Tribunals Service has spent £514m on the Reform Programme. Since 2015/16, approximately £122m has been raised from the sale of surplus court building, every penny of which has been reinvested into the justice system.</p><p> </p><p>The government is investing £1bn to reform our courts and tribunals service, bringing new technology and modern ways of working to the justice system and benefiting all those that use it.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 25/03/2019 17:12:03 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1091067

	registered interest
	date	18/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	HM Courts and Tribunals Service: Netmaster Solutions
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what the value is of the contract between HM Courts and Tribunals Service and Netmaster Solutions Ltd to operate the Crown Court Digital Case System; and whether his Department holds any contracts other than that contract with Netmaster Solutions Ltd.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	233528
	answer	answer is ministerial correction date of answer 26/03/2019 answer text <p>The Secretary of State for Justice has a software license and service agreement which commenced on 24th March 2017.</p><p>The overall value is £7.75m, and includes perpetual (lifetime) licensing, along with support and maintenance for 5 years.</p><p>The MoJ has no other contracts with Netmaster Solutions Limited.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 26/03/2019 14:46:11 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1092667

	registered interest
	date	21/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what assessment he has made of the effect of the 55p per minute cost of the telephone helpline established to provide advice on how to use online court services on the effectiveness of that helpline.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	235313
	answer	answer is ministerial correction date of answer 29/03/2019 answer text <p>HMCTS helplines use 0300 phone numbers in line with HMG guidance for government departments. This is the same as other departments including HMRC and the Home Office, as well as a range of bodies outside Government including the BBC, the RSPCA, Oxfam and Ofcom.</p><p>Calls to 0300 numbers are charged at the same as local rate calls by phone providers.</p><p> </p><p>The helplines are not premium lines and do not generate revenue.</p><p>There is no evidence to suggest that call charges are deterring people from using our services, as we dealt with more than 46,000 calls last month alone.</p><p> </p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 29/03/2019 14:40:10 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1105534

	registered interest
	date	27/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	HM Courts and Tribunals Service: Procurement
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how much Her Majesty's Courts and Tribunal Service spent on third-party suppliers (a) in total and (b) per supplier in the financial year 2015-16.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	237665
	answer	answer is ministerial correction date of answer 05/04/2019 answer text <p>The information requested in point A of each question is listed below.</p><p>HMCTS has spent the following on third party suppliers:</p><ul><li>1 April 2015 – 31 March 2016: £415,684,106</li><li>1 April 2016 – 31 March 2017: £528,626,816</li><li>1 April 2017 – 31 March 2018: £679,957,077</li><li>1 April 2018 – 28 February 2019: £667,349,522</li></ul><p> </p><p>The information requested within point B of each question could only be obtained at a disproportionate cost.</p><p> </p><p>HMCTS use third party suppliers to provide a wide range of goods and services across the court estate, including security, fines enforcement, court interpreters and IT software.</p><p>As part of the governance process, approvals are sought from finance business partners, HR business partners and the director general to ensure that project outcomes and budget are validated and to seek confirmation that internal resource is not available to deliver either due to the specialist nature of the project or due to capacity issues enabling delivery within the project timescales. By using third parties the department can save on salary, national insurance and pension costs associated with permanently employing individuals whose skills may not be needed after a set period.</p><p> </p><p>Spending has increased as HMCTS delivers its £1 billion Reform programme, bringing new ways of working to the justice system.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 237666 237667 237668 question first answered 05/04/2019 13:39:13 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1105535

	registered interest
	date	27/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	HM Courts and Tribunals Service: Procurement
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how much Her Majesty's Courts and Tribunal Service spent on third-party suppliers (a) in total and (b) per supplier in the financial year 2016-17.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	237666
	answer	answer is ministerial correction date of answer 05/04/2019 answer text <p>The information requested in point A of each question is listed below.</p><p>HMCTS has spent the following on third party suppliers:</p><ul><li>1 April 2015 – 31 March 2016: £415,684,106</li><li>1 April 2016 – 31 March 2017: £528,626,816</li><li>1 April 2017 – 31 March 2018: £679,957,077</li><li>1 April 2018 – 28 February 2019: £667,349,522</li></ul><p> </p><p>The information requested within point B of each question could only be obtained at a disproportionate cost.</p><p> </p><p>HMCTS use third party suppliers to provide a wide range of goods and services across the court estate, including security, fines enforcement, court interpreters and IT software.</p><p>As part of the governance process, approvals are sought from finance business partners, HR business partners and the director general to ensure that project outcomes and budget are validated and to seek confirmation that internal resource is not available to deliver either due to the specialist nature of the project or due to capacity issues enabling delivery within the project timescales. By using third parties the department can save on salary, national insurance and pension costs associated with permanently employing individuals whose skills may not be needed after a set period.</p><p> </p><p>Spending has increased as HMCTS delivers its £1 billion Reform programme, bringing new ways of working to the justice system.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 237665 237667 237668 question first answered 05/04/2019 13:39:13 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1105536

	registered interest
	date	27/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	HM Courts and Tribunals Service: Procurement
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how much Her Majesty's Courts and Tribunal Service spent on third-party suppliers (a) in total and (b) per supplier in the financial year 2017-18.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	237667
	answer	answer is ministerial correction date of answer 05/04/2019 answer text <p>The information requested in point A of each question is listed below.</p><p>HMCTS has spent the following on third party suppliers:</p><ul><li>1 April 2015 – 31 March 2016: £415,684,106</li><li>1 April 2016 – 31 March 2017: £528,626,816</li><li>1 April 2017 – 31 March 2018: £679,957,077</li><li>1 April 2018 – 28 February 2019: £667,349,522</li></ul><p> </p><p>The information requested within point B of each question could only be obtained at a disproportionate cost.</p><p> </p><p>HMCTS use third party suppliers to provide a wide range of goods and services across the court estate, including security, fines enforcement, court interpreters and IT software.</p><p>As part of the governance process, approvals are sought from finance business partners, HR business partners and the director general to ensure that project outcomes and budget are validated and to seek confirmation that internal resource is not available to deliver either due to the specialist nature of the project or due to capacity issues enabling delivery within the project timescales. By using third parties the department can save on salary, national insurance and pension costs associated with permanently employing individuals whose skills may not be needed after a set period.</p><p> </p><p>Spending has increased as HMCTS delivers its £1 billion Reform programme, bringing new ways of working to the justice system.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 237665 237666 237668 question first answered 05/04/2019 13:39:13 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1105541

	registered interest
	date	27/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	HM Courts and Tribunals Service: Procurement
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how much Her Majesty's Courts and Tribunal Service is projected to spend on third-party suppliers (a) in total and (b) per supplier in the financial year 2018-19.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	237668
	answer	answer is ministerial correction date of answer 05/04/2019 answer text <p>The information requested in point A of each question is listed below.</p><p>HMCTS has spent the following on third party suppliers:</p><ul><li>1 April 2015 – 31 March 2016: £415,684,106</li><li>1 April 2016 – 31 March 2017: £528,626,816</li><li>1 April 2017 – 31 March 2018: £679,957,077</li><li>1 April 2018 – 28 February 2019: £667,349,522</li></ul><p> </p><p>The information requested within point B of each question could only be obtained at a disproportionate cost.</p><p> </p><p>HMCTS use third party suppliers to provide a wide range of goods and services across the court estate, including security, fines enforcement, court interpreters and IT software.</p><p>As part of the governance process, approvals are sought from finance business partners, HR business partners and the director general to ensure that project outcomes and budget are validated and to seek confirmation that internal resource is not available to deliver either due to the specialist nature of the project or due to capacity issues enabling delivery within the project timescales. By using third parties the department can save on salary, national insurance and pension costs associated with permanently employing individuals whose skills may not be needed after a set period.</p><p> </p><p>Spending has increased as HMCTS delivers its £1 billion Reform programme, bringing new ways of working to the justice system.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 237665 237666 237667 question first answered 05/04/2019 13:39:13 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1105856

	registered interest
	date	28/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Judiciary: Ethnic Groups
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what steps the Government is taking to achieve a representative judiciary; and how many judges are (a) BAME, (b) women and (c) BAME women.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	238315
	answer	answer is ministerial correction date of answer 05/04/2019 answer text <p>In recent years, there has been progress in achieving a more representative judiciary but we acknowledge there is more to do. As at 1 April 2018, BAME judges made up 7% of judges in the courts in England and Wales and 11% in UK tribunals. Women made up 29% of judges in the courts in England and Wales and 46% in UK tribunals. In courts in England and Wales, as at 1 April 2018, 8% of female judges were BAME, and in UK tribunals 13% of female judges were BAME.</p><p> </p><p>The Ministry of Justice is continuing to work closely with the Lord Chief Justice, Chair of the Judicial Appointments Commission and other members of the Judicial Diversity Forum, including the legal professions, to increase the diversity of our world-renowned judiciary. MoJ is funding the pre-application judicial education programme (PAJE), which will launch later this month. This is a Judicial Diversity Forum initiative, to support and encourage lawyers interested in a judicial career and will target lawyers from underrepresented groups including BAME and women lawyers, to help them prepare for a judicial career.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 05/04/2019 13:43:09 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1105857

	registered interest
	date	28/03/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Magistrates: Ethnic Groups
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what steps the Government is taking to achieve a representative magistracy; and how many magistrates are (a) BAME, (b) women and (c) BAME women.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	238316
	answer	answer is ministerial correction date of answer 05/04/2019 answer text <p><em>Magistrates</em> play a vital role in our justice system and the latest statistics show there has been progress in achieving a more representative magistracy. As at 1 April 2018, 12% of serving magistrates declared themselves as BAME, broadly in line with the general population, and 55% of magistrates were women. Of the female magistrates appointed as at 1 April 2018, 11% were BAME.</p><p> </p><p>We remain committed to increasing <em>diversity</em> even further and are working closely with Judicial Office and HMCTS to review the attraction, recruitment and retention of magistrates.</p><p> </p><p>We have been building working relationships with a number of organisations, such as Operation Black Vote, with the aim of launching targeted campaigns for more BAME magistrates. Working groups have also been established and promotional materials developed to raise the profile of the magistracy particularly amongst employers.</p><p> </p><p>We are also implementing a national end-to-end recruitment process that will ensure every applicant to the magistracy is treated equally.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 05/04/2019 13:41:42 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1108742

	registered interest
	date	01/04/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Reform
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how much has been spent from the public purse on the courts reform programme in each financial year since 2014.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	239219
	answer	answer is ministerial correction date of answer 09/04/2019 answer text <p>As of February 2019, HM Courts and Tribunals Service has spent £514m on the Reform Programme.</p><p> </p><p>Broken down by year this equals:</p><p>2014/15 - £15m</p><p>2015/16 - £57m</p><p>2016/17 - £114m</p><p>2017/18 - £162m</p><p>2018/Feb 19 - £165m</p><p> </p><p> </p><p>The ambitious Reform programme, developed in partnership with the Judiciary is bringing new technology and modern ways of working to the justice system. New digital services are already making a difference, with 150,000 people using online justice systems in 2018. Public feedback is positive with 85% of people reporting they are happy with the new divorce service, 93% for probate and 89% for civil money claims.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 09/04/2019 14:40:57 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1108744

	registered interest
	date	01/04/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Reform
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, whether the £1 billion budget of the courts reform program has been revised.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	239220
	answer	answer is ministerial correction date of answer 09/04/2019 answer text <p>The £1 billion budget remains unchanged.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 09/04/2019 14:41:37 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1108749

	registered interest
	date	01/04/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Digital Technology
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, pursuant to the Answer of 29 March 2019 to Question 235313 on Courts: Telephone Services, what assessment he has made of the implications for his policies of recent reports that the face-to-face assisted digital support scheme has helped just 14 people since the introduction of that scheme; and what steps he is taking to increase uptake of that scheme.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	239221
	answer	answer is ministerial correction date of answer 11/04/2019 answer text <p>We’re investing £1 billion to modernise the justice system, making it easier to use and providing better value for the taxpayer. Our reforms will provide a range of ways to access our services (digital, paper and phone) so users can choose the way the want to interact with HMCTS at any given time. Our digital services are developed iteratively, meaning that we continuously refine them to ensure they are as simple and easy to use as possible. However, we know that this isn’t always an option for some people so our assisted digital support services help people who are less confident using online systems to use the digital services.</p><p>HMCTS is piloting face to face digital support in 18 locations. Paper forms will also remain for those who choose to use them and improvements are also being made to paper forms.</p><p>We recognise that we need to look further at how we support those who need help with the digital process. HMCTS is continuing to raise awareness of the support on offer to ensure those who require help in these pilot areas can access it. Community engagement in pilot locations is increasing the number of referrals and seven sites will be added to the face-to-face pilot in May.</p><p>Pilot face-to-face centres are able to identify and refer people who need digital support to use HMCTS services in their communities. Since starting this process in January 2019, take up of the service has increased week on week with 41 people now having had successful appointments. We are continuing to look at the ways we can ensure that people get the support that they need.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 11/04/2019 16:29:15 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1109012

	registered interest
	date	02/04/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Reform
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, how much is projected to be spent from the public purse on the courts reform programme in each financial year between April 2019 and 2025.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	239923
	answer	answer is ministerial correction date of answer 10/04/2019 answer text <p>Between April 2019 and 2025 the HM Courts and Tribunals service is projecting to spend £610m on the Reform.</p><p> </p><p>Broken down by year this would equate to:</p><p> </p><table><tbody><tr><td><p><strong>Year</strong></p></td><td><p><strong>Implementation Costs</strong></p></td></tr><tr><td><p>2019/20</p></td><td><p>£219m</p></td></tr><tr><td><p>2020/21</p></td><td><p>£167m</p></td></tr><tr><td><p>2021/22</p></td><td><p>£96m</p></td></tr><tr><td><p>2022/23</p></td><td><p>£55m</p></td></tr><tr><td><p>2023/24</p></td><td><p>£48m</p></td></tr><tr><td><p>2024/25</p></td><td><p>£25m</p></td></tr></tbody></table><p> </p><p>The ambitious Reform programme, developed in partnership with the Judiciary is bringing new technology and modern ways of working to the justice system. New digital services are already making a difference, with 150,000 people using online justice systems in 2018.</p><p> </p><p>Public feedback is positive with 85% of people reporting they are happy with the new divorce service, 93% for probate and 89% for civil money claims. Spending is continually monitored to ensure the £1bn budget it met.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 10/04/2019 16:52:47 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1109194

	registered interest
	date	02/04/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Witnesses: Video Recordings
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what steps are being taken to ensure that those with (a) limited digital capability or (b) disabilities are not negatively affected by the increased use of video court hearings.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	239924
	answer	answer is ministerial correction date of answer 10/04/2019 answer text <p>The use of video-links in the court system is well-established and, in circumstances where the use of a video link (or, in the future, a fully video hearing) might negatively impact those with limited digital capability or disabilities, the judge will always consider individual needs and has the discretion to direct that the individual can appear in person.</p><p> </p><p>HMCTS continue to carefully develop and test fully video hearings and have put in place appropriate arrangements and safeguards to ensure that the service is inclusive, and that those with limited digital capability or disabilities are not negatively impacted. This includes ensuring the Fully Video Hearings service will be compatible with assistive technology, conducting user research including users with low digital skills, providing access to trained support staff, and capturing information on participants’ needs to inform judicial decision-making on whether a video hearing is suitable.</p><p> </p><p> </p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 10/04/2019 16:54:03 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1109225

	registered interest
	date	02/04/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Courts: Closures
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, with reference to the Buzzed article entitled The Ministry Of Justice Has Been Accused Of Sitting On Evidence That Undermines Its Drive To Close Courts, published on 18 March 2019, if he will make an assessment of the accuracy of reports in that article that the Government chose not to publish data which suggested that people had a more positive experience of the justice system if they had physically been in court; and if he will make a statement.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	239927
	answer	answer is ministerial correction date of answer 11/04/2019 answer text <p>The HMCTS Citizen User Experience report was published in June 2018 on gov.uk. It is available at https://www.gov.uk/government/publications/hmcts-citizen-user-experience-research. Raw data has also been shared with academics and the findings presented to them.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 11/04/2019 16:33:13 answering member 4517 label Biography information for Lucy Frazer previous answer version 112738 answering member constituency South East Cambridgeshire answering member printed Lucy Frazer answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi

1124148

	registered interest
	date	01/05/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Ministry of Justice: Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, pursuant to the Answer of 29 March 2019 to Question 235313 on Courts: Telephone Services, if he will publish a list of (a) every helpline operated by his Department and (b) the prefix of each such helpline.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	249921
	answer	answer is ministerial correction date of answer 09/05/2019 answer text <p>During 2014 extensive work was undertaken to transfer MoJ’s higher rate customer service lines into local rate numbers. Since that time the responsibility for these lines has been devolved to the ALBs and MOJ does not hold all this information centrally. Below include helplines operated by MoJ and its Executive Agencies including average call times where available.</p><p> </p><table><tbody><tr><td><p><strong>Ministry of Justice</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (Mar 19)</strong></p></td></tr><tr><td><p>- Public Enquiry Line</p></td><td><p>0203</p></td><td><p>00:02:19<sup>1</sup></p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>HMCTS</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (Apr 2019)</strong></p></td></tr><tr><td><p>- Divorce</p></td><td><p>0300</p></td><td><p>00:16:36</p></td></tr><tr><td><p>- Employment and Tax Tribunals</p></td><td><p>0300</p></td><td><p>00:05:42</p></td></tr><tr><td><p>- Family and Civil</p></td><td><p>0300</p></td><td><p>00:24:50</p></td></tr><tr><td><p>- Immigration and Asylum</p></td><td><p>0300</p></td><td><p>00:12:09</p></td></tr><tr><td><p>- London Magistrates</p></td><td><p>0300</p></td><td><p>00:10:06</p></td></tr><tr><td><p>- Money Claims</p></td><td><p>0300</p></td><td><p>00:09:05</p></td></tr><tr><td><p>- Probate</p></td><td><p>0300</p></td><td><p>00:05:29</p></td></tr><tr><td><p>- Single Justice System</p></td><td><p>0300</p></td><td><p>00:11:17</p></td></tr><tr><td><p>- Social Security Child Support</p></td><td><p>0300</p></td><td><p>00:15:19</p></td></tr><tr><td><p>- Video Hearings</p></td><td><p>0300</p></td><td><p>00:04:22</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>HMPPS</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (Mar 19)</strong></p></td></tr><tr><td><p>- Public Enquiry Line</p></td><td><p>01633</p></td><td><p>00:01:59<sup>1</sup></p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Criminal Injuries Compensation Authority</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (2018/19)</strong></p></td></tr><tr><td><p>- Customer Service Centre</p></td><td><p>0300</p></td><td><p>00:12:29</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Office of the Public Guardian</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time</strong></p></td></tr><tr><td><p>- Call Centre Helpline</p></td><td><p>0300</p></td><td><p>Not available</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Legal Aid Agency</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time</strong> <strong>(Apr 2019)</strong></p></td></tr><tr><td><p>- Crime Contact Centre</p></td><td><p>0300</p></td><td><p>00:07:47</p></td></tr><tr><td><p>- Civil Contact Centre</p></td><td><p>0300</p></td><td><p>00:08:02</p></td></tr><tr><td><p>- Civil Legal Advice</p></td><td><p>0345 / 0845<sup>2</sup></p></td><td><p>00:11:52</p></td></tr></tbody></table><p> </p><p><sup>1</sup> These do not include waiting times as this information is not held.</p><p><sup>2</sup> There is a recorded message on the 0845-number explaining the 0345 option for callers.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 249922 question first answered 09/05/2019 16:33:25 answering member 4517 label Biography information for Lucy Frazer previous answer version 117003 answering member constituency Charnwood answering member printed Edward Argar answering member 4362
	tabling member	3924 label Biography information for Yasmin Qureshi

1124149

	registered interest
	date	01/05/2019
	answering body	Ministry of Justice
	answering dept id	54
	answering dept short name	Justice
	answering dept sort name	Justice
	hansard heading	Ministry of Justice: Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Justice, what is the average time spent by callers on each of helplines run by his Department.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	type	WrittenParliamentaryQuestion
	uin	249922
	answer	answer is ministerial correction date of answer 09/05/2019 answer text <p>During 2014 extensive work was undertaken to transfer MoJ’s higher rate customer service lines into local rate numbers. Since that time the responsibility for these lines has been devolved to the ALBs and MOJ does not hold all this information centrally. Below include helplines operated by MoJ and its Executive Agencies including average call times where available.</p><p> </p><table><tbody><tr><td><p><strong>Ministry of Justice</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (Mar 19)</strong></p></td></tr><tr><td><p>- Public Enquiry Line</p></td><td><p>0203</p></td><td><p>00:02:19<sup>1</sup></p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>HMCTS</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (Apr 2019)</strong></p></td></tr><tr><td><p>- Divorce</p></td><td><p>0300</p></td><td><p>00:16:36</p></td></tr><tr><td><p>- Employment and Tax Tribunals</p></td><td><p>0300</p></td><td><p>00:05:42</p></td></tr><tr><td><p>- Family and Civil</p></td><td><p>0300</p></td><td><p>00:24:50</p></td></tr><tr><td><p>- Immigration and Asylum</p></td><td><p>0300</p></td><td><p>00:12:09</p></td></tr><tr><td><p>- London Magistrates</p></td><td><p>0300</p></td><td><p>00:10:06</p></td></tr><tr><td><p>- Money Claims</p></td><td><p>0300</p></td><td><p>00:09:05</p></td></tr><tr><td><p>- Probate</p></td><td><p>0300</p></td><td><p>00:05:29</p></td></tr><tr><td><p>- Single Justice System</p></td><td><p>0300</p></td><td><p>00:11:17</p></td></tr><tr><td><p>- Social Security Child Support</p></td><td><p>0300</p></td><td><p>00:15:19</p></td></tr><tr><td><p>- Video Hearings</p></td><td><p>0300</p></td><td><p>00:04:22</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>HMPPS</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (Mar 19)</strong></p></td></tr><tr><td><p>- Public Enquiry Line</p></td><td><p>01633</p></td><td><p>00:01:59<sup>1</sup></p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Criminal Injuries Compensation Authority</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time (2018/19)</strong></p></td></tr><tr><td><p>- Customer Service Centre</p></td><td><p>0300</p></td><td><p>00:12:29</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Office of the Public Guardian</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time</strong></p></td></tr><tr><td><p>- Call Centre Helpline</p></td><td><p>0300</p></td><td><p>Not available</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Legal Aid Agency</strong></p></td><td><p><strong>Prefix</strong></p></td><td><p><strong>Ave Call Time</strong> <strong>(Apr 2019)</strong></p></td></tr><tr><td><p>- Crime Contact Centre</p></td><td><p>0300</p></td><td><p>00:07:47</p></td></tr><tr><td><p>- Civil Contact Centre</p></td><td><p>0300</p></td><td><p>00:08:02</p></td></tr><tr><td><p>- Civil Legal Advice</p></td><td><p>0345 / 0845<sup>2</sup></p></td><td><p>00:11:52</p></td></tr></tbody></table><p> </p><p><sup>1</sup> These do not include waiting times as this information is not held.</p><p><sup>2</sup> There is a recorded message on the 0845-number explaining the 0345 option for callers.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer grouped question UIN 249921 question first answered 09/05/2019 16:33:25 answering member 4517 label Biography information for Lucy Frazer
	tabling member	3924 label Biography information for Yasmin Qureshi