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759438

registered interest
date	11/09/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Large Goods Vehicle Drivers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assessment he has made of the reasons for the shortage of qualified HGV drivers in the road haulage industry; what steps he is taking to address that shortage; and if he will make a statement.
tabling member constituency	Dover
tabling member printed	Charlie Elphicke
uin	9700
answer	answer is ministerial correction date of answer 18/09/2017 answer text <p>The Departments for Transport, Work and Pensions and Education are working with stakeholders to address this issue. This includes the development of a new Trailblazer Apprenticeship standard for HGV drivers funded through the Apprenticeship Levy, help for jobseekers to enter the logistics sector and work to address the gender imbalance in the industry.</p><p> </p><p>As part of efforts to improve the image of the profession the Department for Transport has also commissioned a survey of roadside facilities and is working with Highways England, local authorities and operators to ensure more and better quality facilities for drivers.</p><p> </p><p>The Department and its agencies have also worked to minimise delays in obtaining an HGV test appointments and licence renewals.</p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 18/09/2017 08:35:58 answering member 3991 label Biography information for Jesse Norman
tabling member	3971 label Biography information for Charlie Elphicke

759439

registered interest
date	11/09/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Aviation: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what steps he is taking to ensure that air passengers can effectively and easily access compensation for long flight delays under EU Regulation 261/2004.
tabling member constituency	Cumbernauld, Kilsyth and Kirkintilloch East
tabling member printed	Stuart C. McDonald
uin	9729
answer	answer is ministerial correction date of answer 19/09/2017 answer text <p>The Civil Aviation Authority (CAA) has been designated by the Secretary of State for Transport as the National Enforcement Body (NEB) for Regulation (EC) 261/2004 regarding compensation, and assistance to passengers in the event of denied boarding, and of cancellation and long delay of flights. The CAA offers advice to passengers and is able to take enforcement action against airlines that are not fulfilling their obligations.</p><p> </p><p>In addition, the Government and the CAA, have introduced an Alternative Dispute Resolution (ADR) scheme into the sector, which now covers more than 70% of passengers.</p><p> </p><p>The provision of ADR services for consumer disputes stemming from contracts for aviation services is designed to benefit consumers and lead to quick, fair, low cost (if not free) and binding solutions to their problems. ADR means passengers can settle disputes without asking a court to decide on the issue.</p> answering member constituency Hereford and South Herefordshire answering member printed Jesse Norman question first answered 19/09/2017 15:39:22 answering member 3991 label Biography information for Jesse Norman
tabling member	4393 label Biography information for Stuart C McDonald