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1216030

registered interest
date	22/06/2020
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Legal Ombudsman
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, how his Department ensures that the office of the Legal Ombudsman does not discriminate against people suffering from mental health issues during the decision making process.
tabling member constituency	Coventry South
tabling member printed	Zarah Sultana
uin	62649
answer	answer is ministerial correction date of answer 25/06/2020 answer text <p>The Office for Legal Complaints (OLC) is an arm’s length body – which administers the Legal Ombudsman scheme (LeO) – and makes decisions in relation to cases considered under the scheme independently of, and without influence from, the Ministry of Justice.</p><p>We are aware that LeO staff receive training on reasonable adjustments and have Dedicated Vulnerable Customers Champions to identify customers who may need additional assistance or reasonable adjustments to access its service. This includes adjustments for mental health reasons.</p><p>The OLC also has a service complaints process, of which the last stage is escalation to the Service Complaint Adjudicator who is appointed by the Board and independent of the OLC.</p> answering member constituency Cheltenham answering member printed Alex Chalk question first answered 25/06/2020 16:45:59 answering member 4481 label Biography information for Alex Chalk
tabling member	4786 label Biography information for Zarah Sultana

1216092

registered interest
date	22/06/2020
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Legal Profession: Disclosure of Information
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what assessment his Department has made of the prevalence of use of non-disclosure agreements by legal professionals; and what steps his department is taking to help ensure that non-disclosure agreements are not misused.
tabling member constituency	Coventry South
tabling member printed	Zarah Sultana
uin	62650
answer	answer is ministerial correction date of answer 25/06/2020 answer text <p>The legal profession in England and Wales is independent of Government and legal professionals are regulated by a number of regulators including the Solicitors Regulation Authority (SRA) and the Bar Standards Board (BSB). Legal professionals must comply with a detailed Code of Conduct, which ensures that high standards of conduct are met.</p><p>The SRA has issued guidance via a warning notice to all regulated individuals and entities on the use of non-disclosure agreements (NDAs). The SRA warning notice confirms that they consider NDAs to be improperly used if they prevent a person from reporting misconduct, making a protected disclosure, reporting an offence or cooperating with criminal activity. The SRA has also been taking enforcement action against solicitors over the misuse of NDAs.</p><p>The Department for Business Energy and Industrial Strategy has published its response to views on consultation on confidentiality clauses. This proposes new legislation to further protect consumers in the provision of such legal services and deter rogue practice.</p> answering member constituency Cheltenham answering member printed Alex Chalk question first answered 25/06/2020 16:48:25 answering member 4481 label Biography information for Alex Chalk
tabling member	4786 label Biography information for Zarah Sultana