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<p>All acts of violence and abuse against retail staff are serious matters whenever
and wherever they occur. All such incidents should be reported to the police and taken
seriously, investigated and, where appropriate, the perpetrators taken through the
courts and met with tough sentences.</p><p>We are working with the police and the
retail sector to identify what more can be done to prevent and respond to violence
and abuse against retail staff, as part of the work of the National Retail Crime Steering
Group. The Steering Group is jointly chaired by the Home Office and the British Retail
Consortium.</p>
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