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<p>All new entrant work coaches undergo a work coach learning journey which includes
learning products on health and supporting claimants with disabilities which equips
work coaches with tools, knowledge, skills, and behaviours to enable them to support
individuals moving closer to the working environment. This includes childcare modules
to support working lone parents.</p><p> </p><p>From October 2022 in work progression
(IWP) work coaches have received tailored learning to support people with individual
circumstances, including lone parents in-work and disabled people.</p>
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