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1313012

registered interest
date	11/05/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what support is in place to assist (a) people and (b) people with mental health difficulties with financial management and guidance on budgeting in cases where a large back payment has been awarded.
tabling member constituency	Huddersfield
tabling member printed	Mr Barry Sheerman
uin	62
answer	answer is ministerial correction date of answer 18/05/2021 answer text <p>When a large back payment is made there are a number of mechanisms in place to support a customer, including those who may be vulnerable. These mechanisms depend on the legislative framework within the product line, and include payments being split between the customer and a third party with the customer’s consent, payments being paid in full to a third party who will support the customer to manage the payment, or paying smaller amounts staggered over a period of time.</p><p> </p><p>For example, within Personal Independence Payment (PIP) and Universal Credit, where we identify that there may be an impact on the health, safety and wellbeing of a customer when they receive an arrears payment or a payment outside of their usual payment cycle, we work with the customer to understand their needs and help them to identify and access appropriate support.</p><p> </p><p>This financial management support may include utilising the support of the Department’s Advanced Customer Support Senior Leaders and signposting customers to external organisations. These organisations include the Money Advice Service, Money Advice Trust, Citizens Advice or the customer’s own support worker, to ensure they are supported with the management of these funds.</p><p> </p><p>We also offer budgeting support to customers receiving their regular benefits entitlement. In UC a referral process is in place where a need for Personal Budgeting Support is identified; this includes referral to online information, or a personal appointment by phone or in person to discuss a customer’s individual requirements. In some cases, an Alternative Payment Arrangement is agreed - where for example, payments are made more frequently or directly to a landlord to support claimants with longer term budgeting problems.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 18/05/2021 16:02:39 answering member 4105 label Biography information for Justin Tomlinson
tabling member	411 label Biography information for Mr Barry Sheerman

1313042

registered interest
date	11/05/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Answer of 25 March 2021 to Question 171674 on Social Security Benefits: Appeals, what training decision makers receive on the Decision makers’ guide, volume 1, chapter 3.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	380
answer	answer is ministerial correction date of answer 14/05/2021 answer text <p>The Decision Makers Guide, Volume 1, Chapter 03 is titled Revision. As part of their foundation learning, all new decision makers receive the following training on Revision:</p><p>Decision Maker Foundation Learning Module 05: Common Decision Maker Subjects Part 2: Revision and supersession. This is a 3-hour session delivered by Learning Delivery Officers. This training aims to provide decision makers with the knowledge and understanding of the revision and supersession processes, the differences between them, what an application for revision or supersession is, and how to record the outcome of an application.</p><p>In addition, decision makers who deal with mandatory reconsiderations and appeals undertake the following additional learning:</p><p>Mandatory Reconsiderations and Appeals. This is a 12-hour session delivered by Learning Delivery Officers. This training aims to give decision makers the skills to make a mandatory reconsideration decision accurately and write the outcome clearly, addressing all areas disputed by the claimant.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 14/05/2021 13:30:26 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4515 label Biography information for Kate Osamor

1313043

registered interest
date	11/05/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of claimants who were offered an increased benefits award after lodging an appeal were provided with an interpreter in 2020.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	381
answer	answer is ministerial correction date of answer 17/05/2021 answer text <p>The information requested is not available.</p><p /> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 17/05/2021 14:56:44 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4515 label Biography information for Kate Osamor

1313044

registered interest
date	11/05/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Answer of 25 March 2021 to Question 171674 on Social Security Benefits: Appeals, and the Best practice memorandum issued to decision-making staff involved in appeals lapsing, Quality focus August 2020: lapsing appeals (including in-part) and telephone calls, if she will undertake a sampling exercise to establish whether there are instances of decision makers calling claimants directly to lapse an appeal against the refusal of personal independence payments when those decision makers should have contacted the claimant’s representative in the first instance.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	382
answer	answer is ministerial correction date of answer 14/05/2021 answer text <p>The information requested is not readily available and could only be provided at disproportionate cost.</p><p /><p /> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 14/05/2021 13:27:04 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4515 label Biography information for Kate Osamor

1313045

registered interest
date	11/05/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Publicity
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Answer of 20 April 2021 to Question 181077 and the Advertising Standards Authority’s Ruling on her Department in association with Associated Newspapers of 6 November 2019, if she will set out the steps she is taking to ensure the proposed Universal Credit Take Up campaign complies with the Advertising Standards Authority Code.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	383
answer	answer is ministerial correction date of answer 18/05/2021 answer text <p>The Department works closely with the Advertising Standards Authority on all of its paid media campaigns to ensure they follow industry best practice.</p><p> </p><p>All campaign messaging is shared with the Advertising Standards Authority Copy Advice Team as part of the rigorous approval process which precedes the launch of all DWP campaigns.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 18/05/2021 13:59:54 answering member 4142 label Biography information for Guy Opperman
tabling member	4515 label Biography information for Kate Osamor

1313075

registered interest
date	11/05/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Local Housing Allowance: Supported Housing
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the announcement by his Department that people who have lived in a homeless hostel will be exempt from the shared accommodation rate, whether that exemption will include people living in supported accommodation.
tabling member constituency	Guildford
tabling member printed	Angela Richardson
uin	528
answer	answer is ministerial correction date of answer 18/05/2021 answer text <p>The exemption is for those who have spent at least three months in a specialist hostel (or hostels) for homeless people, where the main purpose of that hostel is to provide accommodation, care, supervision or support, with a view to assisting homeless people to be rehabilitated or resettled in the community. Further, to be eligible for this exemption they would need to have been offered and accepted support services to enable them to be rehabilitated or resettled in the community during their time in the hostel.</p><p> </p><p>Supported housing covers a broad range of accommodation types including sheltered housing for older people and long-term housing for people with care needs. However, short-term supported housing could meet the definition above if it is hostel accommodation and its main purpose is to support and re-habilitate or resettle homeless people into the community.</p> answering member constituency Colchester answering member printed Will Quince question first answered 18/05/2021 16:30:12 answering member 4423 label Biography information for Will Quince
tabling member	4840 label Biography information for Angela Richardson

1313115

registered interest
date	11/05/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people have died whilst waiting for a decision on their personal independence payment claim in 2021.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	160
answer	answer is ministerial correction date of answer 17/05/2021 answer text <p>Personal Independence Payment (PIP) is claimed by people with a range of health conditions and disabilities, many of which are degenerative or life limiting and the Department treats the death of any claimant sympathetically. Claims made under Special Rules for Terminal Illness (SRTI) are fast tracked and are being cleared in 4 working days on average (as at the end of January 2021, the latest available published data).</p><p> </p><p>The cause of death of claimants to PIP is not collated centrally by the Department.</p><p> </p><p>390 people died whilst waiting for a decision on their PIP claim between 1<sup>st</sup> and 31<sup>st</sup> January 2021, the latest date for which published data is available. For context, 62,330 claims were submitted for PIP over the same period. Note that the stated number of deaths includes people who submitted claims before January 2021.</p><p><strong> </strong></p><p><strong>Notes:</strong></p><p><strong>Source: PIP ADS and Customer Information System </strong></p><p><strong> </strong></p><ul><li>These figures include claims made under normal rules and special rules for terminally ill claimants and include new claims and Disability Living Allowance (DLA) to PIP reassessment claims.</li><li>If a claimant dies before a decision is made on an outstanding claim, the Department establishes whether the claimant’s representative or next of kin wishes to proceed with the claim. If not, the claim is withdrawn.</li><li>This is unpublished data. It should be used with caution and it may be subject to future revision.</li><li>PIP claimants are included if they died in January 2021 and a PIP claim was registered before their date of death and was cleared after their date of death.</li><li>Claimants’ dates of death are as recorded on the system at 11<sup>th</sup> May 2021 and may be subject to change.</li><li>Data covers Great Britain only.</li></ul><p> </p><p>Under the Social Security (Notification of Deaths) Regulations 2012 and s125 of Social Security Administration Act 1992 date of death is provided to the Department for all registered deaths. Additionally, next of kin also provide information on the date of death of an individual and this information is used appropriately in the administration of Departmental benefits.</p><p> </p><p>The PIP data includes claims made under normal rules and special rules for terminally ill claimants, as well as new claims and Disability Living Allowance (DLA) to PIP reassessment claims.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 17/05/2021 16:40:01 answering member 4105 label Biography information for Justin Tomlinson
tabling member	1548 label Biography information for Jessica Morden

1313145

registered interest
date	11/05/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Sign Language
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps the Government has taken to legally recognise British Sign Language.
tabling member constituency	Kingston upon Hull North
tabling member printed	Dame Diana Johnson
uin	141
answer	answer is ministerial correction date of answer 17/05/2021 answer text <p>On 18 March 2003 the UK government formally recognised that British Sign Language (BSL) is a language in its own right. Provision for accessing services by users of BSL are covered by the Equality Act 2010 and the Public Sector Equality Duty.</p><p> </p><p>Existing equality legislation already means employers, service providers and public bodies have to provide services in BSL and other formats when it is reasonable to do so. The Public Sector Equality Duty requires public bodies to have due regard to the needs of all those with protected characteristics.</p> answering member constituency North Swindon answering member printed Justin Tomlinson grouped question UIN 398 question first answered 17/05/2021 14:39:52 answering member 4105 label Biography information for Justin Tomlinson
tabling member	1533 label Biography information for Dame Diana Johnson

1313173

registered interest
date	11/05/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pension Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what plans her Department has to (a) raise awareness and (b) promote uptake of pension credit through targeted communications aimed at people in receipt of universal credit approaching state pension age.
tabling member constituency	Bermondsey and Old Southwark
tabling member printed	Neil Coyle
uin	261
answer	answer is ministerial correction date of answer 18/05/2021 answer text <p>Universal Credit claimants who are identified as approaching State Pension Age are sent a message via their personal online journal which directs them towards Pension Credit.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 18/05/2021 12:54:42 answering member 4142 label Biography information for Guy Opperman
tabling member	4368 label Biography information for Neil Coyle

1313175

registered interest
date	11/05/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pension Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the oral contribution of the Parliamentary-Under-Secretary of State for Work and Pensions of 25 January 2021, Official Report, column 16, if the Government will publish (a) the full list of changes to Government communications that have been made as a result of the review of communication products on pension credit and (b) an evaluation of whether those changes have improved uptake of pension credit.
tabling member constituency	Bermondsey and Old Southwark
tabling member printed	Neil Coyle
uin	262
answer	answer is ministerial correction date of answer 18/05/2021 answer text <p>The Pension Credit material on gov.uk has been updated, providing clear information on how Pension Credit can help pensioners and how easy it is to claim, particularly with the introduction of online service last year which enables family, friends and organisations to help pensioners make a claim. New State Pension information on gov.uk has also been refreshed and amendments to clerical products used to claim Attendance Allowance, Carer’s Allowance and Bereavement Support Payment to promote Pension Credit.</p><p> </p><p>The latest Pension Credit stats can be viewed here: <a href="https://www.gov.uk/government/statistics/income-related-benefits-estimates-of-take-up-financial-year-2018-to-2019" target="_blank">https://www.gov.uk/government/statistics/income-related-benefits-estimates-of-take-up-financial-year-2018-to-2019</a></p> answering member constituency Hexham answering member printed Guy Opperman question first answered 18/05/2021 14:11:13 answering member 4142 label Biography information for Guy Opperman
tabling member	4368 label Biography information for Neil Coyle