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1697811

registered interest
date	21/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Mental Health
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what training (a) he has and (b) other Ministers in his Department have had in mental health literacy.
tabling member constituency	York Central
tabling member printed	Rachael Maskell
uin	19898
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>Ministers are not required to undertake specific mental health literacy training.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 26/03/2024 17:21:30 answering member 3926 label Biography information for Paul Maynard
tabling member	4471 label Biography information for Rachael Maskell

1697812

registered interest
date	21/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Mental Health
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure his Department's (a) policy and (b) other staff have comprehensive training in mental health.
tabling member constituency	York Central
tabling member printed	Rachael Maskell
uin	19899
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>DWP is actively taking steps to increase staff capability and raising awareness of the mental health difficulties that may be experienced by our customers, ensuring they can be directed to further support at any stage of the claimant journey.</p><p> </p><p>We continually review our learning alongside external experts and psychologists to enhance the mental health training offer. The learning is mandatory and aims to help our colleagues better support claimants who may present with mental health issues/unexpected behaviour by exploring their impact on customers, the steps needed to build relationships and learning how to respond appropriately to customers’ needs.</p><p> </p><p>All colleagues in customer contact roles will receive this learning by March 2025, and the learning is included in new entrant learning for colleagues in these roles. As of the end of February 2024, we have delivered the learning to 62,291 colleagues, with a further 20,399 colleagues due to receive the learning before the rollout is completed.</p><p> </p><p>All DWP colleagues have access to support and resources relating to mental health.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 26/03/2024 15:22:07 answering member 3926 label Biography information for Paul Maynard
tabling member	4471 label Biography information for Rachael Maskell

1697815

registered interest
date	21/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Mental Health
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that obligations under the Equalities Act 2010 are taken into account when developing policies on support for people with mental health challenges.
tabling member constituency	York Central
tabling member printed	Rachael Maskell
uin	19901
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>The DWP is proudly committed to becoming a more Trauma Informed organisation. The potential merits of the adoption of the Trauma Informed Approach into DWP services, will benefit all customers including those with mental ill health who are unemployed. Adopting the principles of the approach into the core of our business will help us to ensure that anyone interacting with our services feels as safe, empowered and understood as possible; this will underpin our ongoing commitment to compassionate coaching and tailored services.<strong> </strong></p><p> </p><p>We have a dedicated programme which will integrate the six key pillars of the approach as defined by the Office for Health Improvements and Disparities (December, 2022) which are safety, trustworthiness, choice, empowerment, collaboration and cultural consideration. Our programme looks at these six pillars within the contexts of application to our colleagues, our customers, our culture, and the context of our interaction- whether that is a physical, telephony, digital or postal interaction. There is significant emphasis within the design of the programme regarding what more can be done to prevent trauma and re-traumatisation for both our customers and our colleagues. We are learning from best practice demonstrated by organisations such as NHS Education Scotland, Work Services Australia and the Wales ACES Hub to shape the future prioritisation of this work.</p><p /><p>When developing policies, the Department routinely carries out assessments against the Public Sector Equality Duty to ensure that due regard is given to our responsibilities under the Equality Act 2010.</p> answering member constituency Mid Sussex answering member printed Mims Davies grouped question UIN 19900 question first answered 26/03/2024 14:28:57 answering member 4513 label Biography information for Mims Davies
tabling member	4471 label Biography information for Rachael Maskell

1697816

registered interest
date	21/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Mental Health
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if he will take steps to ensure that the sanctions regime does not disadvantage those who experience mental health challenges.
tabling member constituency	York Central
tabling member printed	Rachael Maskell
uin	19902
answer	answer is ministerial correction date of answer 02/04/2024 answer text <p>Customers in the No Work Related Requirements Group, for example those with a severe mental health condition or disability, are not subject to conditionality requirements and therefore not subject to sanctions.</p><p> </p><p>Customers are only ever sanctioned if they fail to meet their agreed requirements without good reason and they are given every opportunity to explain why they failed to meet their agreed conditionality requirement before a decision is made. We recognise the importance of understanding how a mental health condition impacts someone’s ability to search for or prepare for work and Claimant Commitments are set in discussion with the claimant and tailored to their capability and circumstances, making them realistic and achievable.</p> answering member constituency Bury St Edmunds answering member printed Jo Churchill question first answered 02/04/2024 12:30:47 answering member 4380 label Biography information for Jo Churchill
tabling member	4471 label Biography information for Rachael Maskell