Linked Data API

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house id	2
answering body	Department for Work and Pensions
creator › label	Biography information for Lord Truscott
min ddp modified	2023-03-29T15:24:27.668Z

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Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member printed

question first answered

answering member


label

tabling member


label

1606155

registered interest

date

21/03/2023

answering body

Department for Work and Pensions

answering dept id

answering dept short name

Work and Pensions

answering dept sort name

Work and Pensions

hansard heading

State Retirement Pensions: Telephone Services

house id

legislature

25277

pref label	House of Lords

question text

To ask His Majesty's Government, further to the Written Answer by Viscount Younger of Leckie on 16 March (HL6171), even allowing for waiting times for the Future Pension Centre having been higher than expected, why calls from the public remain unanswered.

tabling member printed

Lord Truscott

uin

HL6709

answer

is ministerial correction

date of answer

03/04/2023

answer text

<p>The DWP Futures Pension Centre helpline has experienced unprecedented levels of contact from customers considering whether to pay voluntary National Insurance Contributions (VNICS) before the deadline due to recent media publicity. To alleviate customer concerns about meeting the deadline for paying VNIC’s, HM Revenue & Customs has announced it will extend the deadline to pay these contributions until 31 July 2023. DWP have also provided additional resource directed to the telephony lines and will continue to review resourcing options to meet the current call demand.</p>

answering member printed

Viscount Younger of Leckie

question first answered

03/04/2023 15:46:10

answering member

4169

label	Biography information for Viscount Younger of Leckie

tabling member

3682

label	Biography information for Lord Truscott