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674900

registered interest
date	18/01/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Airports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, how much his Department has spent on improving surface access to each airport in the South East of England since 2010; and if he will make a statement.
tabling member constituency	Luton South
tabling member printed	Mr Gavin Shuker
uin	60519
answer	answer is ministerial correction date of answer 26/01/2017 answer text <p>This Government’s multi-billion investment programmes for our national road and rail networks, and funding for local authority transport improvements, includes many transport schemes that benefit people travelling to and from an airport.</p><p> </p><p>However, due to the number of schemes and the mixture of capital and resource funding, information on total spending on surface access schemes improving accessibility to airports in the South East of England airports is not readily available in the format requested.</p><p> </p><p>Government has, however, provided significant investment for projects which improve access to airports in the South East, for example, the £14.8 billion Crossrail scheme which will serve Heathrow airport; the £6.5 billion Thameslink Programme which increases capacity and improves reliability for passengers travelling to Gatwick and Luton airports, along with a new £53 million platform at Gatwick airport station; and the over £300 million investment on the M1 between junction 10 and 13, and the £30 million enhancements to junction 10a of the M1 that improve access to Luton airport.</p><p> </p><p>Investment has also been committed for upgrades to the M4 motorway (around £750 million) near Heathrow, as well as up to £250 million on improvements to sections of the M23 serving Gatwick, and up to £25 million on improvements to the M11 improving access to Stansted airport.</p> answering member constituency South Holland and The Deepings answering member printed Mr John Hayes question first answered 26/01/2017 13:16:04 answering member 350 label Biography information for Sir John Hayes
tabling member	4013 label Biography information for Mr Gavin Shuker

674901

registered interest
date	18/01/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	c2c
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what representations he has received on the legal basis for the proposed sale by National Express of the c2c franchise to Trenitalia; what discussions he has had with (a) Cabinet colleagues and (b) external stakeholders on that proposed sale; and if he will make a statement.
tabling member constituency	Brighton, Pavilion
tabling member printed	Caroline Lucas
uin	60543
answer	answer is ministerial correction date of answer 25/01/2017 answer text <p>The Secretary of State has received a request from National Express Group to give his consent to a Change of Control for them to sell the Essex Thameside franchise to Trenitalia. The Secretary of State’s role is to give or withhold consent to the sale as provided for in the Franchise Agreement. This is at the Secretary of State’s discretion, and is exercised on a case by case basis. General guidance on process can be found on the GOV.UK website: <a href="https://www.gov.uk/government/publications/rail-franchise-change-of-control-policy-statement/rail-franchise-change-of-control-policy-statement" target="_blank">https://www.gov.uk/government/publications/rail-franchise-change-of-control-policy-statement/rail-franchise-change-of-control-policy-statement</a>.</p><p> </p><p>The Secretary of State has not discussed the proposed Change of Control externally.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 25/01/2017 14:18:22 answering member 3926 label Biography information for Paul Maynard
tabling member	3930 label Biography information for Caroline Lucas

672284

registered interest
date	12/01/2017
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driver and Vehicle Licensing Agency: Telephone Services
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what is the average waiting time to speak to an official of the Driver and Vehicle Licensing Agency by phone; and what steps they are taking to shorten the average waiting time.
tabling member printed	Lord Laird
uin	HL4622
answer	answer is ministerial correction date of answer 26/01/2017 answer text <p>In 2015/16 the Driver and Vehicle Licensing Agency’s (DVLA) contact centre advisers handled 12.9 million calls.</p><p> </p><p>The current average waiting time for customers to speak to an official in the DVLA’s contact centre by telephone is 32 seconds.</p><p> </p><p>The DVLA is always looking to improve customer service and has introduced system improvements to manage demand.</p> answering member printed Lord Ahmad of Wimbledon question first answered 26/01/2017 12:00:40 answering member 4210 label Biography information for Lord Ahmad of Wimbledon
tabling member	2479 label Biography information for Lord Laird