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<p>The Driver and Vehicle Licensing Agency (DVLA) strongly advises drivers only to
use Gov.Uk when applying for or renewing a driving licence.</p><p> </p><p>The law
allows third-party websites to offer a front-end application provision to some Government
services and to set their own fees. These websites are overseen by OFCOM and the Phone
Paid Service Authority (PSA). Websites that do not operate within the OFCOM and PSA
guidelines, or which are misleading or malicious, can be removed from the internet
by these organisations.</p><p> </p><p>Where websites are found to be misleading or
acting maliciously there are procedures in place which allow them to be taken down
quickly. However, no action can be taken against sites that are operating within the
rules even though they may charge fees for services that the DVLA provides more cheaply
or free of charge.</p><p> </p><p>Tighter guidelines for third party websites were
introduced by OFCOM and the PSA in October 2019. The guidelines stipulate that all
promotional material must be distinct in appearance from that of the organisation
being sought by the consumer. Promotions must not use descriptions, colour, typeface,
logos or marks which imitate, or may be perceived to imitate the organisation the
consumer is seeking, nor should any official logos or marks of those organisations
be used. Promotions are also prohibited from implying that the information being provided
cannot be obtained elsewhere.</p><p> </p>
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