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<p>Ofcom, the UK’s independent telecommunications regulator, is responsible for the
regulation of public call boxes (PCBs). Under the telephony universal service obligation
(USO), providers such as BT, are required to provide telephony services throughout
the UK, including PCBs. BT is required to ensure the adequate provision, repair and
maintenance of PCBs. Ofcom’s rules and regulations regarding PCBs can be found on
Ofcom’s website.</p><p> </p><p>As Ofcom is responsible for monitoring this requirement
of telecoms companies, DSIT has not had recent discussions on this matter.</p>
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