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<p>In line with Cabinet Office guidance, ministers within the department aim to respond
to hon. and right hon. Members of the House of Lords within 18 working days to a piece
of written correspondence, written parliamentary questions within 14 days of receipt,
and commitments in the House to write to hon. and right hon. Members within 10 working
days or as soon as possible.</p><p>As you will understand, the department has been
dealing with unprecedented volumes of correspondence due to the impact of COVID-19.
The department ensures that urgent cases raised by hon. and right hon. Members are
prioritised wherever possible and is taking steps to provide substantive responses
in as short a time as possible.</p><p> </p>
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