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<p>The Government and Gambling Commission are exploring how technology and data can
be harnessed in a number of areas to better prevent harmful gambling online. We recognise
the role that data sharing could play in supporting interventions across multiple
operators, as well as the benefits of considering a player’s financial circumstances
as part of a rounded assessment of whether they are at risk of harm. The government’s
white paper on the Gambling Act Review will be published in the coming weeks.</p><p>It
is important that any data-driven protections are proportionate, handle data securely,
and are implemented in a way that is acceptable to consumers. Officials from the Department
and the Commission have therefore met a range of technology providers to understand
potential delivery options, including those which may cause less friction in the customer
journey such as checks facilitated by open banking.</p><p>The Single Customer View
project is currently in a pilot stage with GAMSTOP, which operates the national online
self-exclusion scheme, as technical provider. This is taking place within the Information
Commissioner’s Office regulatory sandbox, and progress will be closely monitored by
Government and regulators. There will be ongoing evaluations once data sharing has
started. The Gambling Commission’s most recent update surrounding progress and next
steps can be found <a href="https://www.gamblingcommission.gov.uk/news/article/an-update-on-the-single-customer-view-industry-challenge"
target="_blank">here</a>, and the Information Commissioner’s update on the sandbox
can be found <a href="https://ico.org.uk/for-organisations/regulatory-sandbox/current-projects"
target="_blank">here</a>.</p>
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