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<p>The telecoms sector has been one of the critical services needed to respond to
the coronavirus pandemic. For these purposes, the Government defined telecoms key
workers to include staff working on network operations, field engineering, call centre
staff, IT and data infrastructure, 999 and 111 critical services. All central guidance
has been published on <a href="https://www.gov.uk/" target="_blank">gov.uk</a></p><p><strong>
</strong></p><p>The Government guidance on staying at home and away from people clarifies
that work carried out in people’s homes, including for repairs and maintenance, can
continue, provided that the tradesperson is well and has no symptoms. Workers should
seek to follow Public Health England advice on distancing.</p><p><strong> </strong></p><p>The
Government does not intend to prescribe which kinds of activity (network build, network
repair, maintenance, consumer switching) are and are not appropriate. It is for employers
to manage the health and safety of their employees responsibly at this time and ensure
that the PHE guidance can be followed safely by their workforce.</p><p><strong> </strong></p>
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