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tabling member printed	Baroness Hayter of Kentish Town
answering body	Department for Business%2C Innovation and Skills
max ddp modified	2015-02-06T19:26:39.727Z

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member printed

question first answered

answering member


label

tabling member


label

89899

registered interest

date

01/09/2014

answering body

Department for Business, Innovation and Skills

answering dept id

answering dept short name

Business, Innovation and Skills

answering dept sort name

Business, Innovation and Skills

hansard heading

Consumers: Protection

house id

legislature

25277

pref label	House of Lords

question text

To ask Her Majesty’s Government, further to the comments by the Parliamentary Under-Secretary of State for Business, Innovation and Skills, Jenny Willott, on 13 May (HC Deb, col 691), whether they will set out the additional guidance produced by the Trading Standards Institute in relation to the cited consumer regulations of December 2013.

tabling member printed

Baroness Hayter of Kentish Town

uin

HL1741

answer

is ministerial correction

date of answer

15/09/2014

answer text

Guidance on the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 has been produced by the Trading Standards Institute, and is available at <a href="http://www.businesscompanion.info/" target="_blank">http://www.businesscompanion.info/</a>. This guidance is updated regularly, and we have asked TSI to consider providing clarification on ticket sales as part of these updates.

answering member printed

Baroness Neville-Rolfe

question first answered

15/09/2014 11:10:30

answering member

4284

label	Biography information for Baroness Neville-Rolfe

tabling member

4159

label	Biography information for Baroness Hayter of Kentish Town

79707

registered interest

date

28/07/2014

answering body

Department for Business, Innovation and Skills

answering dept id

answering dept short name

Business, Innovation and Skills

answering dept sort name

Business, Innovation and Skills

hansard heading

Mediation

house id

legislature

25277

pref label	House of Lords

question text

To ask Her Majesty’s Government when they will publish their response to their consultation on Alternative Dispute Resolution for consumers which began in March.

tabling member printed

Baroness Hayter of Kentish Town

uin

HL1599

answer

is ministerial correction

date of answer

11/08/2014

answer text

The Government intends to publish the response to the consultation on Alternative Dispute Resolution for consumers in the Autumn.

answering member printed

Lord Wallace of Saltaire

question first answered

11/08/2014 10:21:51

answering member

1816

label	Biography information for Lord Wallace of Saltaire

tabling member

4159

label	Biography information for Baroness Hayter of Kentish Town

58580

registered interest

date

05/06/2014

answering body

Department for Business, Innovation and Skills

answering dept id

answering dept short name

Business, Innovation and Skills

answering dept sort name

Business, Innovation and Skills

hansard heading

Estate Agents Act 1979

house id

legislature

25277

pref label	House of Lords

question text

To ask Her Majesty's Government how many estate agents were subject to (1) a warning notice, and (2) a prohibition order, for each year since 1984 under the Estate Agents Act 1979.

tabling member printed

Baroness Hayter of Kentish Town

uin

HL105

answer

is ministerial correction

date of answer

23/06/2014

answer text

Until 31 March 2014, the Office of Fair Trading was responsible for enforcing the Estate Agency Act 1979. Since then, its functions have been transferred to Powys County Council, under the National Trading Standards Board Umbrella. Data from the archived register for prohibition orders and warning notices in relation to the OFT and its predecessors was: <table><tbody><tr><td>Year</td><td>Prohibition Orders</td><td>Warning Notices</td><td> </td><td>Year</td><td>Prohibition Orders</td><td>Warning Notices</td></tr><tr><td>2014</td><td>7</td><td>4</td><td> </td><td>2007</td><td>13</td><td>2</td></tr><tr><td>2013</td><td>3</td><td>7</td><td> </td><td>2006</td><td>2</td><td>4</td></tr><tr><td>2012</td><td>10</td><td>0</td><td> </td><td>2005</td><td>6</td><td>5</td></tr><tr><td>2011</td><td>0</td><td>0</td><td> </td><td>2004</td><td>1</td><td>6</td></tr><tr><td>2010</td><td>1</td><td>4</td><td> </td><td>2003</td><td>3</td><td>0</td></tr><tr><td>2009</td><td>9</td><td>5</td><td> </td><td>2002</td><td>2</td><td>0</td></tr><tr><td>2008</td><td>8</td><td>4</td><td> </td><td>2001</td><td>0</td><td>0</td></tr><tr><td>Year</td><td>Prohibition Order</td><td>Warning Notice</td><td> </td><td>Year</td><td>Prohibition Order</td><td>Warning Notice</td></tr><tr><td>2000</td><td>2</td><td>1</td><td> </td><td>1991</td><td>8</td><td>1</td></tr><tr><td>1999</td><td>2</td><td>0</td><td> </td><td>1990</td><td>2</td><td>2</td></tr><tr><td>1998</td><td>0</td><td>0</td><td> </td><td>1989</td><td>1</td><td>0</td></tr><tr><td>1997</td><td>0</td><td>0</td><td> </td><td>1988</td><td>6</td><td>2</td></tr><tr><td>1996</td><td>2</td><td>0</td><td> </td><td>1987</td><td>3</td><td>0</td></tr><tr><td>1995</td><td>3</td><td>0</td><td> </td><td>1986</td><td>12</td><td>2</td></tr><tr><td>1994</td><td>5</td><td>0</td><td> </td><td>1985</td><td>5</td><td>2</td></tr><tr><td>1993</td><td>7</td><td>0</td><td> </td><td>1984</td><td>0</td><td>0</td></tr><tr><td>1992</td><td>5</td><td>0</td><td> </td><td> </td><td> </td><td> </td></tr></tbody></table>

answering member printed

Viscount Younger of Leckie

question first answered

23/06/2014 12:55:16

answering member

4169

label	Biography information for Viscount Younger of Leckie

tabling member

4159

label	Biography information for Baroness Hayter of Kentish Town

58581

registered interest

date

05/06/2014

answering body

Department for Business, Innovation and Skills

answering dept id

answering dept short name

Business, Innovation and Skills

answering dept sort name

Business, Innovation and Skills

hansard heading

Estate Agents Act 1979

house id

legislature

25277

pref label	House of Lords

question text

To ask Her Majesty's Government how many estate agents since 1 April 2014 (1) have been, or (2) are being, considered for (a) a warning notice, and (b) a prohibition order, under the Estate Agents Act 1979 by the National Trading Standards Estate Agency Team.

tabling member printed

Baroness Hayter of Kentish Town

uin

HL106

answer

is ministerial correction

date of answer

19/06/2014

answer text

An order under the Estate Agents Act 1979 may be issued against both estate agents and individuals or businesses who are not currently involved in estate agency work. For example an order can be issued against someone who has formerly been an estate agent, or who has worked closely with an estate agent. Since the 1st April 2014: · Three individual orders (two prohibition and one warning) have taken effect. These orders were issued by the Office of Fair Trading but implemented by the National Trading Standards Estate Agency Team. · Four individual orders and one against a business – all prohibitions - are currently subject to appeals. · Fifteen new cases are currently being processed by the National Trading Standards Estate Agency Team. ‘Notices of proposal to prohibit' have been issued for six of these cases and are awaiting representations from the individuals and businesses concerned. Baroness Hayter of Kentish Town · Additionally, the National Trading Standards Estate Agency Team currently has fifteen cases on its books which are awaiting prosecution outcome or further investigation by local Trading Standards teams and which may lead to notices being issued at a later date.

answering member printed

Viscount Younger of Leckie

question first answered

19/06/2014 16:53:28

answering member

4169

label	Biography information for Viscount Younger of Leckie

tabling member

4159

label	Biography information for Baroness Hayter of Kentish Town