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1193971
registered interest false more like this
date less than 2020-05-06more like thismore than 2020-05-06
answering body
Department for Business, Energy and Industrial Strategy more like this
answering dept id 201 more like this
answering dept short name Business, Energy and Industrial Strategy more like this
answering dept sort name Business, Energy and Industrial Strategy more like this
hansard heading Utilities: Billing more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government what plans they have to ensure that households unable to pay utility bills will not face disconnection from their utilities for non-payment between 1 October 2020 and 1 March 2021. more like this
tabling member printed
Baroness Bennett of Manor Castle remove filter
uin HL4163 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2020-05-21more like thismore than 2020-05-21
answer text <p>The utilities are taking measures to support customers whose ability to pay their bills is being impacted.</p><p> </p><p>In energy, all domestic energy suppliers have agreed to a set of principles to support energy customers impacted by Covid-19. These principles include the suspension of energy credit meter disconnections and support for prepayment meter customers to stay on supply.</p><p> </p><p>All of the UK's major internet service and mobile providers have committed to working with customers who find it difficult to pay their bill as a result of Covid-19 to ensure that they are treated fairly and are appropriately supported.</p><p> </p><p>In the water sector, existing legislation means water companies cannot disconnect household water supply if consumers are unable to pay their bills.</p> more like this
answering member printed Lord Callanan more like this
question first answered
less than 2020-05-21T10:40:29.707Zmore like thismore than 2020-05-21T10:40:29.707Z
answering member
4336
label Biography information for Lord Callanan more like this
tabling member
4719
label Biography information for Baroness Bennett of Manor Castle more like this