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1696353

registered interest
date	14/03/2024
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Shoplifting
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what has been the loss to the UK economy because of shoplifting for each of the last three years.
tabling member printed	Lord Swire
uin	HL3299
answer	answer is ministerial correction date of answer 28/03/2024 answer text <p>The Government recognises the significant impact shoplifting and violence towards shopworkers has on businesses, communities, and consumers, as well as the loss to the economy. The Government has been clear we expect a zero-tolerance approach to retail crime and shoplifting.</p><p>It’s difficult to produce reliable estimates of the cost of shoplifting. Many incidents do not come to the attention of the police, so data on the number of shoplifting crimes recorded by them only provide a partial picture. While official statistics from the Commercial Victimisation Survey (CVS) provide reliable estimates of the prevalence and frequency of shoplifting, the CVS no longer collects data the number of shoplifting offences or the overall cost of these crimes. When the CVS has collected this information in the past, retailers found it difficult to recall precise numbers of crimes they experienced, and the associated costs. As a result, these estimates we judged to be insufficiently reliable.</p><p>Home Office ministers have not met Retail Against Crime. The National Retail Crime Steering Group (NRCSG), which the Minister for Crime, Policing and Fire, the Rt Hon Chris Philp, co-chairs alongside the British Retail Consortium, ensures the response to retail crime is as robust as it can be. The NRCSG meets quarterly and comprises senior representatives from policing, the retail sector, retail trade associations, security providers and Government departments.</p><p>At this forum, the Retail Crime Action Plan is a standing agenda item. At the last NRCSG, policing colleagues updated me on the implementation of the plan. Statistics published by the National Police Chiefs’ Council show early signs of progress. A dip-sample of data from 31 police forces of over 1,500 crimes show police attended 60% of incidents reported by retailers where violence had been used, with 16% of forces sampled reporting 100% attendance to this type of incident.</p><p>The Government is supporting Pegasus, a unique private-public partnership, which involves retailers providing data, intelligence and evidence to Opal, the national police intelligence unit on organised acquisitive crime, to develop a better strategic picture and help forces crack down on serious offenders.</p><p>The Home Office will continue to work with members of the NRCSG, including policing and retailers to tackle shoplifting, including organised, as well as other crime experienced within retail settings through our wider work.</p> answering member printed Lord Sharpe of Epsom grouped question UIN HL3301 HL3302 question first answered 28/03/2024 15:35:27 answering member 4888 label Biography information for Lord Sharpe of Epsom
tabling member	1408 label Biography information for Lord Swire

1696354

registered interest
date	14/03/2024
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Shoplifting: Sentencing
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what assessment they have made of the adequacy of the Sentencing Code with regard to shoplifting.
tabling member printed	Lord Swire
uin	HL3300
answer	answer is ministerial correction date of answer 28/03/2024 answer text <p>We know there has been a worrying rise in shoplifting, which we need to address.</p><p>Police Recorded Crime figures show shoplifting offences increased by 32% in the 12 months to September 2023. However, the number of people charged with shoplifting offences in the same period rose by 34%, showing that Police are heeding the message.</p><p>The publication of the National Police Chiefs’ Council’s Retail Crime Action Plan, published in October 2023, includes a commitment to prioritise police attendance at the scene where violence has been used towards shop staff, where an offender has been detained by store security, and where evidence needs to be secured and can only be done by police personnel.</p><p>Additionally, where CCTV or other digital images are secured, police will run this through the Police National Database as standard using facial recognition technology to further aid efforts to identify prolific offenders or potentially dangerous individuals.</p><p>The plan also includes guidance for retailers on what response they can expect from their local police, as well as how retailers can assist the police by providing evidence to help ensure cases are followed-up.</p><p>October also saw the launch of Pegasus, a unique private-public partnership that will radically improve the way retailers are able to share intelligence with policing, to better understand the tactics used by organised retail crime gangs and identify more offenders. This will include development of a new information sharing platform and training for retailers.</p><p>The Sentencing Code is a consolidation of existing sentencing procedure law. It brings together over 50 pieces of primary legislation relating to sentencing procedure into one single piece of legislation, in the Sentencing Act 2020. It includes general provisions relating to sentencing procedure, the different types of sentences available to the courts, and certain behaviour orders that can be imposed in addition to a sentence. Since the Sentencing Act came into force, it has been amended following changes to the law relating to sentencing procedure. The Code is not designed, however, to apply to specific offences.</p> answering member printed Lord Bellamy question first answered 28/03/2024 12:44:51 answering member 4941 label Biography information for Lord Bellamy
tabling member	1408 label Biography information for Lord Swire

1696355

registered interest
date	14/03/2024
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Shoplifting
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what discussions they have had with police forces in England and Wales about their response to shoplifting, in the light of the Retail Crime Action Plan.
tabling member printed	Lord Swire
uin	HL3301
answer	answer is ministerial correction date of answer 28/03/2024 answer text <p>The Government recognises the significant impact shoplifting and violence towards shopworkers has on businesses, communities, and consumers, as well as the loss to the economy. The Government has been clear we expect a zero-tolerance approach to retail crime and shoplifting.</p><p>It’s difficult to produce reliable estimates of the cost of shoplifting. Many incidents do not come to the attention of the police, so data on the number of shoplifting crimes recorded by them only provide a partial picture. While official statistics from the Commercial Victimisation Survey (CVS) provide reliable estimates of the prevalence and frequency of shoplifting, the CVS no longer collects data the number of shoplifting offences or the overall cost of these crimes. When the CVS has collected this information in the past, retailers found it difficult to recall precise numbers of crimes they experienced, and the associated costs. As a result, these estimates we judged to be insufficiently reliable.</p><p>Home Office ministers have not met Retail Against Crime. The National Retail Crime Steering Group (NRCSG), which the Minister for Crime, Policing and Fire, the Rt Hon Chris Philp, co-chairs alongside the British Retail Consortium, ensures the response to retail crime is as robust as it can be. The NRCSG meets quarterly and comprises senior representatives from policing, the retail sector, retail trade associations, security providers and Government departments.</p><p>At this forum, the Retail Crime Action Plan is a standing agenda item. At the last NRCSG, policing colleagues updated me on the implementation of the plan. Statistics published by the National Police Chiefs’ Council show early signs of progress. A dip-sample of data from 31 police forces of over 1,500 crimes show police attended 60% of incidents reported by retailers where violence had been used, with 16% of forces sampled reporting 100% attendance to this type of incident.</p><p>The Government is supporting Pegasus, a unique private-public partnership, which involves retailers providing data, intelligence and evidence to Opal, the national police intelligence unit on organised acquisitive crime, to develop a better strategic picture and help forces crack down on serious offenders.</p><p>The Home Office will continue to work with members of the NRCSG, including policing and retailers to tackle shoplifting, including organised, as well as other crime experienced within retail settings through our wider work.</p> answering member printed Lord Sharpe of Epsom grouped question UIN HL3299 HL3302 question first answered 28/03/2024 15:35:27 answering member 4888 label Biography information for Lord Sharpe of Epsom
tabling member	1408 label Biography information for Lord Swire

1696356

registered interest
date	14/03/2024
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Shoplifting
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what discussions they have had with Retailers Against Crime on the rise in organised shoplifting.
tabling member printed	Lord Swire
uin	HL3302
answer	answer is ministerial correction date of answer 28/03/2024 answer text <p>The Government recognises the significant impact shoplifting and violence towards shopworkers has on businesses, communities, and consumers, as well as the loss to the economy. The Government has been clear we expect a zero-tolerance approach to retail crime and shoplifting.</p><p>It’s difficult to produce reliable estimates of the cost of shoplifting. Many incidents do not come to the attention of the police, so data on the number of shoplifting crimes recorded by them only provide a partial picture. While official statistics from the Commercial Victimisation Survey (CVS) provide reliable estimates of the prevalence and frequency of shoplifting, the CVS no longer collects data the number of shoplifting offences or the overall cost of these crimes. When the CVS has collected this information in the past, retailers found it difficult to recall precise numbers of crimes they experienced, and the associated costs. As a result, these estimates we judged to be insufficiently reliable.</p><p>Home Office ministers have not met Retail Against Crime. The National Retail Crime Steering Group (NRCSG), which the Minister for Crime, Policing and Fire, the Rt Hon Chris Philp, co-chairs alongside the British Retail Consortium, ensures the response to retail crime is as robust as it can be. The NRCSG meets quarterly and comprises senior representatives from policing, the retail sector, retail trade associations, security providers and Government departments.</p><p>At this forum, the Retail Crime Action Plan is a standing agenda item. At the last NRCSG, policing colleagues updated me on the implementation of the plan. Statistics published by the National Police Chiefs’ Council show early signs of progress. A dip-sample of data from 31 police forces of over 1,500 crimes show police attended 60% of incidents reported by retailers where violence had been used, with 16% of forces sampled reporting 100% attendance to this type of incident.</p><p>The Government is supporting Pegasus, a unique private-public partnership, which involves retailers providing data, intelligence and evidence to Opal, the national police intelligence unit on organised acquisitive crime, to develop a better strategic picture and help forces crack down on serious offenders.</p><p>The Home Office will continue to work with members of the NRCSG, including policing and retailers to tackle shoplifting, including organised, as well as other crime experienced within retail settings through our wider work.</p> answering member printed Lord Sharpe of Epsom grouped question UIN HL3299 HL3301 question first answered 28/03/2024 15:35:27 answering member 4888 label Biography information for Lord Sharpe of Epsom
tabling member	1408 label Biography information for Lord Swire

1696357

registered interest
date	14/03/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Payments: Regulation
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government, following the publication of the draft Payment Services (Amendment) Regulations 2024, what steps they are taking to introduce legal safeguards to protect consumer rights and ensure transparency in the process of delaying payments for further investigation.
tabling member printed	Lord Taylor of Warwick
uin	HL3303
answer	answer is ministerial correction date of answer 27/03/2024 answer text <p>The government takes the issue of fraud very seriously and is dedicated to protecting the public from this devastating crime.</p><p>The government has published draft legislation that allows the sending of payments to be delayed where there are reasonable grounds to suspect fraud or dishonesty, and more time is needed to contact the customer or relevant third parties.</p><p>Subject to some exceptions to ensure Payment Service Providers (PSPs) meet other legal obligations, for example around tackling financial crime, PSPs will be obliged to inform the customer, set out the reasoning behind a delay, and what information or actions are needed to enable the PSP to decide whether to execute the payment.</p><p>The government intends to introduce this legislation in summer 2024 and, subject to Parliamentary approval, for it to come into force on 7 October 2024.</p> answering member printed Baroness Vere of Norbiton question first answered 27/03/2024 11:34:25 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	1796 label Biography information for Lord Taylor of Warwick

1696358

registered interest
date	14/03/2024
answering body	Department for Levelling Up, Housing and Communities
answering dept id	211
answering dept short name	Levelling Up, Housing and Communities
answering dept sort name	Levelling Up, Housing and Communities
hansard heading	Mortgages: Arrears
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government, following reports that mortgages in arrears hit a seven-year high in the final quarter of 2023, what assessment they have made of the impact on (1) housing stability, and (2) homelessness rates.
tabling member printed	Lord Taylor of Warwick
uin	HL3304
answer	answer is ministerial correction date of answer 28/03/2024 answer text <p>The Government is closely monitoring levels of arrears and repossessions, which remain low by historic standards. Affordability assessment and stress testing of mortgage applications is helping ensure households do not move into arrears.</p><p>Lenders representing over 90% of the market have agreed to our Mortgage Charter, which includes new flexibilities to help customers manage their repayments over a short period. This is helping to support vulnerable households.</p><p>Financial Conduct Authority (FCA) rules require lenders to engage individually with their customers who are struggling or who are worried about their payments in order to provide tailored support.</p><p>The Government has also put in place measures aimed at helping people to avoid repossession, including Support for Mortgage Interest (SMI) loans, protection in the courts through the Pre-Action Protocol, and the Housing Loss Prevention Advice Service (HLPAS).</p> answering member printed Baroness Scott of Bybrook question first answered 28/03/2024 12:50:54 answering member 4553 label Biography information for Baroness Scott of Bybrook
tabling member	1796 label Biography information for Lord Taylor of Warwick