Linked Data API

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min date	2019-06-14
answer date	2022-09-22
ddp modified	2022-09-20T14:38:02.865Z

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Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1506708

registered interest

date

20/09/2022

answering body

Department for International Trade

answering dept id

202

answering dept short name

International Trade

answering dept sort name

International Trade

hansard heading

UK Trade with EU: Telephone Services

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for International Trade, how many calls were received by the Export Support Services Contact Centre (a) inside and (b) outside its core operating hours in each month between April 2022 and September 2022; and how many and what proportion of these calls were answered within 30 seconds.

tabling member constituency

Islington South and Finsbury

tabling member printed

Emily Thornberry

uin

51512

answer

is ministerial correction

date of answer

28/09/2022

answer text

<p>Between 1 April 2022 and 20 September, the Export Support Services (ESS) Helpline received 2,731 calls within core operating hours (827 April, 501 May, 459 June, 392 July, 336 August, 216 September). The service received 89 calls outside core operating hours (21 April, 19 May, 23 June, 9 July,11 August, 6 September). 98% of calls received during core operating hours were answered within 30 seconds.</p>

answering member constituency

Yeovil

answering member printed

Mr Marcus Fysh

question first answered

28/09/2022 14:43:55

answering member

4446

label	Biography information for Mr Marcus Fysh

tabling member

1536

label	Biography information for Emily Thornberry