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<p>The Valuation Office Agency (VOA) has an internal target to clear 98 per cent of
Council Tax proposals and informal Council Tax band reviews within two months. The
statutory deadline to clear proposals is four months, and currently 98 per cent of
cases are cleared within this deadline.</p><p> </p><p>Following the former Chancellor’s
announcement around the Council Tax rebate in February, the volume of Council Tax
work has substantially increased. In particular, the VOA has seen an increase in demand
for band reviews of over 75 per cent compared to the same period in 2021.</p><p> </p><p>The
VOA is working hard to reduce volumes as quickly as possible and has assigned additional
staff resource to this activity. The VOA is prioritising reducing the number of outstanding
older cases first. The impact of this is that, on average, it is currently taking
the VOA around two and a half months to clear proposals, and just under three months
to clear band reviews.</p><p> </p><p>The tables below show the number and percentage
of proposals and band reviews resolved within two months of receipt, and proposals
resolved within the statutory deadline.</p><p> </p><p>Council Tax Proposals</p><table><tbody><tr><td><p>
</p></td><td><p>Received</p></td><td><p>Total resolved</p></td><td><p>Resolved within
2 months of receipt</p></td><td><p>% within 2 months (98% internal target)</p></td><td><p>%
within 4 months (Statutory Deadline)</p></td></tr><tr><td><p> </p></td><td colspan="3"><p>
</p></td><td colspan="2"><p>Cumulative</p></td></tr><tr><td><p>Sep-21</p></td><td><p>2,460</p></td><td><p>2,240</p></td><td><p>2,220</p></td><td><p>97%</p></td><td><p>99%</p></td></tr><tr><td><p>Oct-21</p></td><td><p>2,700</p></td><td><p>2,210</p></td><td><p>2,190</p></td><td><p>97%</p></td><td><p>99%</p></td></tr><tr><td><p>Nov-21</p></td><td><p>2,340</p></td><td><p>2,790</p></td><td><p>2,750</p></td><td><p>97%</p></td><td><p>99%</p></td></tr><tr><td><p>Dec-21</p></td><td><p>1,730</p></td><td><p>2,270</p></td><td><p>2,200</p></td><td><p>96%</p></td><td><p>99%</p></td></tr><tr><td><p>Jan-22</p></td><td><p>2,200</p></td><td><p>2,350</p></td><td><p>2,030</p></td><td><p>94%</p></td><td><p>99%</p></td></tr><tr><td><p>Feb-22</p></td><td><p>2,680</p></td><td><p>1,920</p></td><td><p>1,790</p></td><td><p>94%</p></td><td><p>99%</p></td></tr><tr><td><p>Mar-22</p></td><td><p>3,410</p></td><td><p>2,330</p></td><td><p>2,010</p></td><td><p>92%</p></td><td><p>99%</p></td></tr><tr><td><p>Apr-22</p></td><td><p>2,450</p></td><td><p>1,670</p></td><td><p>1,000</p></td><td><p>86%</p></td><td><p>100%</p></td></tr><tr><td><p>May-22</p></td><td><p>2,630</p></td><td><p>2,250</p></td><td><p>690</p></td><td><p>75%</p></td><td><p>100%</p></td></tr><tr><td><p>Jun-22</p></td><td><p>2,450</p></td><td><p>2,420</p></td><td><p>390</p></td><td><p>69%</p></td><td><p>100%</p></td></tr><tr><td><p>Jul-22</p></td><td><p>2,420</p></td><td><p>2,140</p></td><td><p>460</p></td><td><p>64%</p></td><td><p>98%</p></td></tr><tr><td><p>Aug-22</p></td><td><p>2,280</p></td><td><p>2,190</p></td><td><p>390</p></td><td><p>60%</p></td><td><p>98%</p></td></tr></tbody></table><p>
</p><p>Informal Council Tax Band Reviews</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>Received</p></td><td><p>Total
resolved</p></td><td><p>Resolved within 2 months of receipt</p></td><td><p>% within
2 months (98% internal target)</p></td></tr><tr><td colspan="4"><p> </p></td><td><p>Cumulative</p></td></tr><tr><td><p>Sep-21</p></td><td><p>640</p></td><td><p>660</p></td><td><p>610</p></td><td><p>80%</p></td></tr><tr><td><p>Oct-21</p></td><td><p>750</p></td><td><p>730</p></td><td><p>650</p></td><td><p>80%</p></td></tr><tr><td><p>Nov-21</p></td><td><p>900</p></td><td><p>640</p></td><td><p>570</p></td><td><p>81%</p></td></tr><tr><td><p>Dec-21</p></td><td><p>550</p></td><td><p>560</p></td><td><p>510</p></td><td><p>79%</p></td></tr><tr><td><p>Jan-22</p></td><td><p>930</p></td><td><p>670</p></td><td><p>550</p></td><td><p>76%</p></td></tr><tr><td><p>Feb-22</p></td><td><p>3,460</p></td><td><p>820</p></td><td><p>650</p></td><td><p>76%</p></td></tr><tr><td><p>Mar-22</p></td><td><p>4,870</p></td><td><p>2,170</p></td><td><p>1,570</p></td><td><p>75%</p></td></tr><tr><td><p>Apr-22</p></td><td><p>2,790</p></td><td><p>1,660</p></td><td><p>890</p></td><td><p>65%</p></td></tr><tr><td><p>May-22</p></td><td><p>2,770</p></td><td><p>2,310</p></td><td><p>520</p></td><td><p>45%</p></td></tr><tr><td><p>Jun-22</p></td><td><p>1,880</p></td><td><p>1,690</p></td><td><p>220</p></td><td><p>39%</p></td></tr><tr><td><p>Jul-22</p></td><td><p>1,400</p></td><td><p>1,480</p></td><td><p>210</p></td><td><p>36%</p></td></tr><tr><td><p>Aug-22</p></td><td><p>1,190</p></td><td><p>1,550</p></td><td><p>160</p></td><td><p>34%</p></td></tr></tbody></table>
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