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<p>The Driver and Vehicle Licensing Agency’s (DVLA) online services have been available
throughout the pandemic and are the quickest and easiest way to renew a driving licence.
There are no delays in successful online applications and customers should receive
their driving licence within a few days.</p><p> </p><p>However, many people still
choose or have to make a paper application for a driving licence. The DVLA receives
around 60,000 items of mail every day which must be dealt with in person. Ongoing
industrial action by members of the Public and Commercial Services union, along with
fewer operational staff being on site to allow for social distancing in line with
Welsh Government requirements has led to delays in dealing with paper applications.
The DVLA has leased an additional building to accommodate more operational staff.</p><p>
</p><p>The number of paper applications awaiting processing fluctuates daily as driving
licences are issued and new applications received. The latest information on turnaround
times for paper driving licence applications can be found on GOV.UK.</p><p> </p><p>Drivers
who need to hire a vehicle and have sent their licence to the DVLA for renewal, can
view and share their driving licence information with a car hire company by generating
a share code online at GOV.UK.</p><p> </p><p> </p><p> </p>
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