| answer text |
<p>If a claimant meets the conditions for an advance we aim to make the payment within
72 hours. However, an advance can be paid on the same day the claimant applies if
they or their household would suffer genuine hardship if they had to wait 72 hours
for the payment.</p><p>Applications for a Universal Credit advance payment can be
made in person, by telephone or online depending on the claimant’s circumstances.
Depending on the type of advance payment application, we will consider whether the
claimant satisfies the eligibility conditions for receiving the advance. If the claimant
is eligible we will agree the amount of the advance and the period over which the
advance will be recovered from their future Universal Credit payments. The outcome
of the application is explained to the claimant and their online journal updated.</p>
|
 |
