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<p>Work coaches will signpost claimants to additional help from other agencies if
they need it, including advice on managing their personal finances. This includes
the Money Advice Service that offers a free and independent service to help people
make informed choices on all issues to do with money.</p><p> </p><p>Universal Credit,
which is replacing six legacy benefits, provides an enhanced level of personalised
support as people receive tailored support managed through personal work coaches.</p><p>
</p><p>As part of the Universal Support package Personal Budgeting Support (PBS) is
offered to Universal Credit claimants from the outset of their claim. PBS helps claimants
as they transition to Universal Credit and adapt to the financial changes that Universal
Credit brings, such as managing their money on a monthly basis and paying their bills
on time.</p><p> </p><p>PBS face to face services are currently offered through Local
Authorities via Universal Support delivered locally. From April 2019 Citizens Advice
(England and Wales) and Citizens Advice Scotland will take on the responsibility for
delivering a strengthened Universal Support service, a move which will ensure a consistent
and streamlined service for claimants across the country.</p>
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