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<p><strong> </strong></p><p>(a) DfT does not routinely hold data on the number of
rail fares booked online.</p><p> </p><p>(b) The proportions of surveyed air passengers
departing selected UK airports that booked their air ticket online in each of the
last three years are shown in the table below.</p><p> </p><p> </p><p> </p><p> </p><p>
</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>Proportion
of passengers booking their air ticket through the internet, 2015-2017 Source: CAA
Departing Passenger Survey</p><p> </p><table><tbody><tr><td><p><table><tbody><tr><td><p>Survey
airport</p></td><td><p>2015</p></td><td><p>2016</p></td><td><p>2017</p></td></tr><tr><td><p>Birmingham</p></td><td><p>77.60%</p></td><td><p>76.90%</p></td><td><p>76.10%</p></td></tr><tr><td><p>Bristol</p></td><td><p>79.60%</p></td><td><p>-</p></td><td><p>-</p></td></tr><tr><td><p>Cardiff</p></td><td><p>68.80%</p></td><td><p>-</p></td><td><p>-</p></td></tr><tr><td><p>East
Midlands</p></td><td><p>80.50%</p></td><td><p>78.50%</p></td><td><p>-</p></td></tr><tr><td><p>Leeds
Bradford</p></td><td><p>-</p></td><td><p>-</p></td><td><p>29.50%</p></td></tr><tr><td><p>London
City</p></td><td><p>64.90%</p></td><td><p>65.30%</p></td><td><p>67.20%</p></td></tr><tr><td><p>Heathrow</p></td><td><p>-</p></td><td><p>68.30%</p></td><td><p>69.60%</p></td></tr><tr><td><p>Liverpool</p></td><td><p>94.00%</p></td><td><p>93.00%</p></td><td><p>91.10%</p></td></tr><tr><td><p>Manchester</p></td><td><p>69.30%</p></td><td><p>69.60%</p></td><td><p>70.40%</p></td></tr><tr><td><p>Newcastle</p></td><td><p>-</p></td><td><p>-</p></td><td><p>74.10%</p></td></tr><tr><td><p>Stansted</p></td><td><p>93.10%</p></td><td><p>89.80%</p></td><td><p>92.80%</p></td></tr><tr><td><p>Unweighted
sample size</p></td><td><p>64,161</p></td><td><p>48,836</p></td><td><p>57,777</p></td></tr></tbody></table></p></td><td><p>
</p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p>
</p></td><td><p> </p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p>Note:</p></td></tr><tr><td><p>1</p></td><td><p>Based
on the question Where did you book your ticket?' asked as part of the CAA departing
passenger survey. The CAA departing passenger survey is asked at a selection of UK
airports every year to obtain information about air travellers and the determinants
of the travel market.</p></td></tr><tr><td><p>2</p></td><td><p>'-' indicates that
the airport was not surveyed in the year, or the question of ticket booking was not
asked to passengers.</p></td></tr><tr><td><p>3</p></td><td><p>Booking through the
internet can entail booking online with the airline directly or through a tour operator/travel
agent.</p></td></tr><tr><td><p>4</p></td><td><p>Passengers surveyed may be of any
residency, and are either travelling from a UK airport or passing through a UK airport
when surveyed.</p></td></tr></tbody></table><p> </p>
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