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<p>Providers are contractually required to provide safe, habitable, fit for purpose
and correctly equipped accommodation to comply with the Housing Act 2004 and the Decent
Homes Standard. Providers are monitored closely to ensure accommodation meets these
standards and the contracts include measures to ensure any issues are quickly addressed.
These performance standards are defined in the contract and are managed using Key
Performance Indicators (KPIs) including those which measure whether an individual
property is compliant with contractual obligations following an inspection and also
the number of service users effected if a fault is not repaired within the contract
timescales.</p><p>The Home Office does not centrally record the number of individual
faults reported or identified during accommodation inspections, or the number of individual
faults not resolved within the agreed timescales. The requested information could
therefore only be provided at disproportionate cost.</p>
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