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<p /> <p>The First-tier Tribunal – Social Security and Child Support (SSCS) administered
by HM Courts & Tribunals Service, hears appeals against the Department for Work
and Pensions’ decisions on a range of benefits.</p><p> </p><p>The tables below show
the average length of time to administer appeals in respect of (a) Disability Living
Allowance (DLA), (b) Employment and Support Allowance (ESA), (c) Income Support (IS),
(d) Jobseeker’s Allowance (JSA) and (e) Tax Credits in (i) Coventry, (ii) the West
Midlands and (iii) England between April 2014 and March 2015 in each of the last six
years (Table A) and the latest period for which figures are available (Table B).</p><p>
</p><p><strong>Table A</strong></p><table><tbody><tr><td colspan="6"><p><strong>Average
length of time (in weeks) to administer appeals between April 2009 and March 2010</strong></p></td></tr><tr><td><p>
</p></td><td><p><strong>DLA</strong><strong><sup>1</sup></strong></p></td><td><p><strong>ESA<sup>2</sup></strong></p></td><td><p><strong>IS</strong></p></td><td><p><strong>JSA</strong></p></td><td><p><strong>Tax
Credits<sup>3</sup></strong></p></td></tr><tr><td><p>Coventry</p></td><td><p>13.0</p></td><td><p>12.4</p></td><td><p>12.5</p></td><td><p>9.8</p></td><td><p>13.9</p></td></tr><tr><td><p>West
Midlands<sup>4</sup></p></td><td><p>14.9</p></td><td><p>13.6</p></td><td><p>14.8</p></td><td><p>10.2</p></td><td><p>13.8</p></td></tr><tr><td><p>England<sup>5</sup></p></td><td><p>16.3</p></td><td><p>12.6</p></td><td><p>16.0</p></td><td><p>11.1</p></td><td><p>14.8</p></td></tr><tr><td
colspan="6"><p><strong>Average length of time (in weeks) to administer appeals between
April 2010 and March 2011</strong></p></td></tr><tr><td><p> </p></td><td><p><strong>DLA</strong><strong><sup>1</sup></strong></p></td><td><p><strong>ESA<sup>2</sup></strong></p></td><td><p><strong>IS</strong></p></td><td><p><strong>JSA</strong></p></td><td><p><strong>Tax
Credits<sup>3</sup></strong></p></td></tr><tr><td><p>Coventry</p></td><td><p>26.8</p></td><td><p>21.3</p></td><td><p>16.2</p></td><td><p>12.5</p></td><td><p>18.4</p></td></tr><tr><td><p>West
Midlands<sup>4</sup></p></td><td><p>22.8</p></td><td><p>22.5</p></td><td><p>20.7</p></td><td><p>15.7</p></td><td><p>17.0</p></td></tr><tr><td><p>England<sup>5</sup></p></td><td><p>22.6</p></td><td><p>19.3</p></td><td><p>19.9</p></td><td><p>12.9</p></td><td><p>15.7</p></td></tr><tr><td
colspan="6"><p><strong>Average length of time (in weeks) to administer appeals between
April 2011 and March 2012</strong></p></td></tr><tr><td><p> </p></td><td><p><strong>DLA</strong><strong><sup>1</sup></strong></p></td><td><p><strong>ESA<sup>2</sup></strong></p></td><td><p><strong>IS</strong></p></td><td><p><strong>JSA</strong></p></td><td><p><strong>Tax
Credits<sup>3</sup></strong></p></td></tr><tr><td><p>Coventry</p></td><td><p>47.2</p></td><td><p>38.5</p></td><td><p>23.3</p></td><td><p>18.8</p></td><td><p>22.1</p></td></tr><tr><td><p>West
Midlands <sup>4</sup></p></td><td><p>36.6</p></td><td><p>32.3</p></td><td><p>27.3</p></td><td><p>19.2</p></td><td><p>23.5</p></td></tr><tr><td><p>England<sup>5</sup></p></td><td><p>28.7</p></td><td><p>24.1</p></td><td><p>24.8</p></td><td><p>13.9</p></td><td><p>18.5</p></td></tr><tr><td
colspan="6"><p><strong>Average length of time (in weeks) to administer appeals between
April 2012 and March 2013</strong></p></td></tr><tr><td><p> </p></td><td><p><strong>DLA</strong><strong><sup>1</sup></strong></p></td><td><p><strong>ESA<sup>2</sup></strong></p></td><td><p><strong>IS</strong></p></td><td><p><strong>JSA</strong></p></td><td><p><strong>Tax
Credits<sup>3</sup></strong></p></td></tr><tr><td><p>Coventry</p></td><td><p>36.9</p></td><td><p>34.9</p></td><td><p>27.5</p></td><td><p>14.1</p></td><td><p>33.1</p></td></tr><tr><td><p>West
Midlands<sup>4</sup></p></td><td><p>30.0</p></td><td><p>24.8</p></td><td><p>21.6</p></td><td><p>12.8</p></td><td><p>26.3</p></td></tr><tr><td><p>England<sup>5</sup></p></td><td><p>25.6</p></td><td><p>18.9</p></td><td><p>20.6</p></td><td><p>10.8</p></td><td><p>23.2</p></td></tr><tr><td
colspan="6"><p><strong>Average length of time (in weeks) to administer appeals between
April 2013 and March 2014</strong></p></td></tr><tr><td><p> </p></td><td><p><strong>DLA</strong><strong><sup>1</sup></strong></p></td><td><p><strong>ESA<sup>2</sup></strong></p></td><td><p><strong>IS</strong></p></td><td><p><strong>JSA</strong></p></td><td><p><strong>Tax
Credits<sup>3</sup></strong></p></td></tr><tr><td><p>Coventry</p></td><td><p>32.6</p></td><td><p>29.2</p></td><td><p>22.9</p></td><td><p>14.2</p></td><td><p>18.9</p></td></tr><tr><td><p>West
Midlands<sup>4</sup></p></td><td><p>21.6</p></td><td><p>26.9</p></td><td><p>21.0</p></td><td><p>13.0</p></td><td><p>17.3</p></td></tr><tr><td><p>England<sup>5</sup></p></td><td><p>24.7</p></td><td><p>22.8</p></td><td><p>19.8</p></td><td><p>11.6</p></td><td><p>16.9</p></td></tr><tr><td
colspan="6"><p><strong>Average length of time (in weeks) to administer appeals between
April 2014 and March 2015</strong></p></td></tr><tr><td><p> </p></td><td><p><strong>DLA</strong><strong><sup>1</sup></strong></p></td><td><p><strong>ESA<sup>2</sup></strong></p></td><td><p><strong>IS</strong></p></td><td><p><strong>JSA</strong></p></td><td><p><strong>Tax
Credits<sup>3</sup></strong></p></td></tr><tr><td><p>Coventry</p></td><td><p>40.7</p></td><td><p>39.9</p></td><td><p>33.3</p></td><td><p>28.3</p></td><td><p>17.6</p></td></tr><tr><td><p>West
Midlands<sup>4</sup></p></td><td><p>33.8</p></td><td><p>35.4</p></td><td><p>37.0</p></td><td><p>25.8</p></td><td><p>17.3</p></td></tr><tr><td><p>England<sup>5</sup></p></td><td><p>33.1</p></td><td><p>30.4</p></td><td><p>30.7</p></td><td><p>25.4</p></td><td><p>16.9</p></td></tr></tbody></table><p>
</p><p><strong>Table B</strong></p><table><tbody><tr><td colspan="6"><p><strong>Average
length of time to administer appeals (in weeks) between April 2015 and March 2015</strong></p></td></tr><tr><td><p><strong>
</strong></p></td><td><p><strong>DLA</strong><strong><sup>1</sup></strong></p></td><td><p><strong>ESA<sup>2</sup></strong></p></td><td><p><strong>IS</strong></p></td><td><p><strong>JSA</strong></p></td><td><p><strong>Tax
Credits<sup>3</sup></strong></p></td></tr><tr><td><p><strong>Coventry</strong></p></td><td><p>37.2</p></td><td><p>30.5</p></td><td><p>30.3</p></td><td><p>17.4</p></td><td><p>27.2</p></td></tr><tr><td><p><strong>West
Midlands<sup>4</sup></strong></p></td><td><p>24.5</p></td><td><p>27.3</p></td><td><p>30.2</p></td><td><p>19.8</p></td><td><p>27.6</p></td></tr><tr><td><p><strong>England<sup>5</sup></strong></p><p><strong>
</strong></p></td><td><p>22.2</p></td><td><p>18.5</p></td><td><p>28.5</p></td><td><p>22.0</p></td><td><p>26.0</p></td></tr></tbody></table><p>A
decrease in receipts allowed the Tribunal to clear its outstanding caseload of older
and more complex cases, some of which were over a year old. This increased the average
disposal time in the year in which these cases were cleared.</p><p>Notes:</p><p>SSCS
data are normally registered to the venue nearest to the appellant's home address.
We cannot retrieve data based on the appellant’s actual address, but can produce reports
detailing the numbers of cases that were dealt with at one of our Regional centres
or heard at a specific venue.</p><p>1. Disability Living Allowance (DLA) is progressively
being replaced by Personal Independence Payment (PIP), from April 2013, for people
aged between 16 and 64.</p><p>2. Includes Employment Support Allowance and Employment
Support Allowance (Reassessments)</p><p>3. Includes Working Family Tax Credit, Child
Tax Credit, Working Tax Credit.</p><p>4. West Midlands includes the venues in: Birmingham,
Coventry, Hereford, Stoke, Wolverhampton, Worcester, Shrewsbury, Kidderminster, Leamington
Spa, Nuneaton and Walsall.</p><p>5. Excludes SSCS Scotland processing centre and the
following venues Aberystwyth, Bridgend, Cardiff, Caernafon, Carmarthen, Colwyn Bay,
Cwmbran, Haverfordwest, Llandrindod Wells, Langstone, Llandudno, Llanelli, Llangefni,
Llwynypia, Merthyr Tydfil, Neath, Port Talbot, Newton Abbott, Newtown, Pontypridd,
Pontypool, Prestatyn, Swansea, Welshpool, Wrexham, Bargoed and Ebbw Vale</p><p>Although
care is taken when processing and analysing the data, the details are subject to inaccuracies
inherent in any large-scale case management system and is the best data that is available.</p>
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