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<p /> <p>All Department for Work and Pensions’ digital services are designed and built
in line with Government Digital Service guidelines, and two international standards
for IT accessibility (ISO 9241-171:2008 and WCAG version 2.00). The intention is to
make the services usable by as many people as possible without the use of assistive
technology, and to be compatible with screen reading and magnifying tools for those
people requiring them.</p><p> </p><p>To ensure that they meet these standards, the
services are tested during the development process and prior to implementation. This
includes both a range of technical tests and assessment of their usability by intended
end users.</p><p> </p><p>Feedback from users of the services is encouraged and acted
upon.</p>
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