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79534

registered interest
date	23/07/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Revenue and Customs
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what are the identified savings from current and planned reorganisations of HM Revenue and Customs, including the potential numbers of reductions in headcount by<i></i>region.
tabling member printed	Lord Tunnicliffe
uin	HL1432
answer	answer is ministerial correction date of answer 11/08/2014 answer text <p>HMRC is currently undertaking a programme of work to transform the services it provides to give its customers a modern, efficient service, delivered in a modern and flexible way that is convenient for them. To do this, HMRC needs to continue to become a smaller and more professional organisation that is able to maximise the revenues that pay for the UK’s public services, while making sustainable cost reductions and improving their customer service.</p><p> </p><p>Efficiencies required by the 2010 and 2013 Spending Reviews mean that HMRC’s staffing levels in relation to these plans alone will reduce to 54,000 Full Time Equivalent posts (FTE) by 2015 and to 52,000 FTE by 2016. Reduced staffing levels mean a reduced need for accommodation and HMRC has recently closed consultation on the proposed closure of 12 offices between now and December 2015. The decisions will be announced in the autumn.</p><p> </p><p>In addition to requiring efficiencies, the 2010 and 2013 Spending Reviews provide resources to increase revenue yield and to increase the department’s capacity for digital business and on–line services. In consequence, the costs arising from the changes HMRC is making are not readily identified and need to be considered against the savings achieved through improved working methods, increased revenue yield, reduced running costs and overall greater efficiency in the service it provides. All redundancy costs are made against strict value for money criteria.</p><p> </p><p>HMRC is still developing its plans for the future, including extensive discussions across the whole of the Department through a series of events designed to start conversations with all staff about building the future of the organisation.</p><p> </p><p>HMRC is consulting with its staff on the way forward through a nationwide series of face to face events known as ‘Building our Future’, attended by every individual within the Department. ‘Building our Future’ explains the changes being made, the background to them and includes group discussions at which individuals consider how they can contribute.</p><p> </p><p>HMRC remains strongly committed to providing services to the regions. It has for example recently introduced a new Needs Enhanced Support service. This includes a mobile advisory service to ensure that accessible and tailored advice is available to the 1.5 million customers who need extra help.</p><p> </p><p>Its longer term strategy continues to look to bring people together into Regional Centres, providing flexibility, improved efficiency, greater cost effectiveness and improved career development opportunities for its staff.</p><p> </p><p> </p><p>These will be drawn from its existing campus locations, where 80 per cent of the Department’s workforce is currently based. These centres will be supplemented by specialist sites, for location-specific work, and touchdown locations, where HMRC has a business need for a presence in a community.</p> answering member printed Lord Deighton grouped question UIN HL1433 HL1434 HL1435 question first answered 11/08/2014 10:24:57 answering member 4262 label Biography information for Lord Deighton
tabling member	3671 label Biography information for Lord Tunnicliffe

79535

registered interest
date	23/07/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Revenue and Customs
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what are the consultation procedures with all HM Revenue and Customs staff in respect of current and planned reorganisations; and what are the criteria for decisions being made on future campus sites<i></i>of HM Revenue and Customs offices.
tabling member printed	Lord Tunnicliffe
uin	HL1433
answer	answer is ministerial correction date of answer 11/08/2014 answer text <p>HMRC is currently undertaking a programme of work to transform the services it provides to give its customers a modern, efficient service, delivered in a modern and flexible way that is convenient for them. To do this, HMRC needs to continue to become a smaller and more professional organisation that is able to maximise the revenues that pay for the UK’s public services, while making sustainable cost reductions and improving their customer service.</p><p> </p><p>Efficiencies required by the 2010 and 2013 Spending Reviews mean that HMRC’s staffing levels in relation to these plans alone will reduce to 54,000 Full Time Equivalent posts (FTE) by 2015 and to 52,000 FTE by 2016. Reduced staffing levels mean a reduced need for accommodation and HMRC has recently closed consultation on the proposed closure of 12 offices between now and December 2015. The decisions will be announced in the autumn.</p><p> </p><p>In addition to requiring efficiencies, the 2010 and 2013 Spending Reviews provide resources to increase revenue yield and to increase the department’s capacity for digital business and on–line services. In consequence, the costs arising from the changes HMRC is making are not readily identified and need to be considered against the savings achieved through improved working methods, increased revenue yield, reduced running costs and overall greater efficiency in the service it provides. All redundancy costs are made against strict value for money criteria.</p><p> </p><p>HMRC is still developing its plans for the future, including extensive discussions across the whole of the Department through a series of events designed to start conversations with all staff about building the future of the organisation.</p><p> </p><p>HMRC is consulting with its staff on the way forward through a nationwide series of face to face events known as ‘Building our Future’, attended by every individual within the Department. ‘Building our Future’ explains the changes being made, the background to them and includes group discussions at which individuals consider how they can contribute.</p><p> </p><p>HMRC remains strongly committed to providing services to the regions. It has for example recently introduced a new Needs Enhanced Support service. This includes a mobile advisory service to ensure that accessible and tailored advice is available to the 1.5 million customers who need extra help.</p><p> </p><p>Its longer term strategy continues to look to bring people together into Regional Centres, providing flexibility, improved efficiency, greater cost effectiveness and improved career development opportunities for its staff.</p><p> </p><p> </p><p>These will be drawn from its existing campus locations, where 80 per cent of the Department’s workforce is currently based. These centres will be supplemented by specialist sites, for location-specific work, and touchdown locations, where HMRC has a business need for a presence in a community.</p> answering member printed Lord Deighton grouped question UIN HL1432 HL1434 HL1435 question first answered 11/08/2014 10:24:57 answering member 4262 label Biography information for Lord Deighton
tabling member	3671 label Biography information for Lord Tunnicliffe

79536

registered interest
date	23/07/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Revenue and Customs
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what support will be made available to regions that lose HM Revenue and Customs offices.
tabling member printed	Lord Tunnicliffe
uin	HL1434
answer	answer is ministerial correction date of answer 11/08/2014 answer text <p>HMRC is currently undertaking a programme of work to transform the services it provides to give its customers a modern, efficient service, delivered in a modern and flexible way that is convenient for them. To do this, HMRC needs to continue to become a smaller and more professional organisation that is able to maximise the revenues that pay for the UK’s public services, while making sustainable cost reductions and improving their customer service.</p><p> </p><p>Efficiencies required by the 2010 and 2013 Spending Reviews mean that HMRC’s staffing levels in relation to these plans alone will reduce to 54,000 Full Time Equivalent posts (FTE) by 2015 and to 52,000 FTE by 2016. Reduced staffing levels mean a reduced need for accommodation and HMRC has recently closed consultation on the proposed closure of 12 offices between now and December 2015. The decisions will be announced in the autumn.</p><p> </p><p>In addition to requiring efficiencies, the 2010 and 2013 Spending Reviews provide resources to increase revenue yield and to increase the department’s capacity for digital business and on–line services. In consequence, the costs arising from the changes HMRC is making are not readily identified and need to be considered against the savings achieved through improved working methods, increased revenue yield, reduced running costs and overall greater efficiency in the service it provides. All redundancy costs are made against strict value for money criteria.</p><p> </p><p>HMRC is still developing its plans for the future, including extensive discussions across the whole of the Department through a series of events designed to start conversations with all staff about building the future of the organisation.</p><p> </p><p>HMRC is consulting with its staff on the way forward through a nationwide series of face to face events known as ‘Building our Future’, attended by every individual within the Department. ‘Building our Future’ explains the changes being made, the background to them and includes group discussions at which individuals consider how they can contribute.</p><p> </p><p>HMRC remains strongly committed to providing services to the regions. It has for example recently introduced a new Needs Enhanced Support service. This includes a mobile advisory service to ensure that accessible and tailored advice is available to the 1.5 million customers who need extra help.</p><p> </p><p>Its longer term strategy continues to look to bring people together into Regional Centres, providing flexibility, improved efficiency, greater cost effectiveness and improved career development opportunities for its staff.</p><p> </p><p> </p><p>These will be drawn from its existing campus locations, where 80 per cent of the Department’s workforce is currently based. These centres will be supplemented by specialist sites, for location-specific work, and touchdown locations, where HMRC has a business need for a presence in a community.</p> answering member printed Lord Deighton grouped question UIN HL1432 HL1433 HL1435 question first answered 11/08/2014 10:24:58 answering member 4262 label Biography information for Lord Deighton
tabling member	3671 label Biography information for Lord Tunnicliffe

79537

registered interest
date	23/07/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Revenue and Customs
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what are the costings of any future relocation of HM Revenue and Customs offices regionally and nationally, including those of retraining staff, redundancy and any additional resources.
tabling member printed	Lord Tunnicliffe
uin	HL1435
answer	answer is ministerial correction date of answer 11/08/2014 answer text <p>HMRC is currently undertaking a programme of work to transform the services it provides to give its customers a modern, efficient service, delivered in a modern and flexible way that is convenient for them. To do this, HMRC needs to continue to become a smaller and more professional organisation that is able to maximise the revenues that pay for the UK’s public services, while making sustainable cost reductions and improving their customer service.</p><p> </p><p>Efficiencies required by the 2010 and 2013 Spending Reviews mean that HMRC’s staffing levels in relation to these plans alone will reduce to 54,000 Full Time Equivalent posts (FTE) by 2015 and to 52,000 FTE by 2016. Reduced staffing levels mean a reduced need for accommodation and HMRC has recently closed consultation on the proposed closure of 12 offices between now and December 2015. The decisions will be announced in the autumn.</p><p> </p><p>In addition to requiring efficiencies, the 2010 and 2013 Spending Reviews provide resources to increase revenue yield and to increase the department’s capacity for digital business and on–line services. In consequence, the costs arising from the changes HMRC is making are not readily identified and need to be considered against the savings achieved through improved working methods, increased revenue yield, reduced running costs and overall greater efficiency in the service it provides. All redundancy costs are made against strict value for money criteria.</p><p> </p><p>HMRC is still developing its plans for the future, including extensive discussions across the whole of the Department through a series of events designed to start conversations with all staff about building the future of the organisation.</p><p> </p><p>HMRC is consulting with its staff on the way forward through a nationwide series of face to face events known as ‘Building our Future’, attended by every individual within the Department. ‘Building our Future’ explains the changes being made, the background to them and includes group discussions at which individuals consider how they can contribute.</p><p> </p><p>HMRC remains strongly committed to providing services to the regions. It has for example recently introduced a new Needs Enhanced Support service. This includes a mobile advisory service to ensure that accessible and tailored advice is available to the 1.5 million customers who need extra help.</p><p> </p><p>Its longer term strategy continues to look to bring people together into Regional Centres, providing flexibility, improved efficiency, greater cost effectiveness and improved career development opportunities for its staff.</p><p> </p><p> </p><p>These will be drawn from its existing campus locations, where 80 per cent of the Department’s workforce is currently based. These centres will be supplemented by specialist sites, for location-specific work, and touchdown locations, where HMRC has a business need for a presence in a community.</p> answering member printed Lord Deighton grouped question UIN HL1432 HL1433 HL1434 question first answered 11/08/2014 10:24:58 answering member 4262 label Biography information for Lord Deighton
tabling member	3671 label Biography information for Lord Tunnicliffe

79561

registered interest
date	23/07/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Pensions: Advisory Services
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government, in the light of their consultation document <i>Freedom and Choice in Pensions</i> (CM 8901), on what they intend to spend the £20 million allocated in the budget for financial advice and guidance.
tabling member printed	Lord Lipsey
uin	HL1459
answer	answer is ministerial correction date of answer 11/08/2014 answer text <p>At Budget the government announced that it will be making available a development fund of £20 million, which will fund preparatory work to get the guidance guarantee up and running in good time for April 2015.</p><p> </p><p> </p><p>The Treasury has obtained approval for an advance of £10 million from the Contingencies Fund, to allow work on service design and implementation to proceed. I refer the noble Lord to the WMS of 21<sup>st</sup> July. The Treasury will be publishing a progress update on the service design and implementation strategy in the autumn.</p> answering member printed Lord Deighton question first answered 11/08/2014 12:05:51 answering member 4262 label Biography information for Lord Deighton
tabling member	2492 label Biography information for Lord Lipsey

79586

registered interest
date	23/07/2014
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Taxation
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what estimate they have made of the additional annual funding that would be raised by (1) each one per cent rise in income tax, (2) each one per cent rise in national insurance contributions, (3) abolishing the ceiling on national insurance contributions, (4) doubling the duty on (a) tobacco, (b) alcohol, and (c) gambling, and (5) for each one per cent increase in inheritance tax (with current exemption arrangements).
tabling member printed	Lord Warner
uin	HL1484
answer	answer is ministerial correction date of answer 18/08/2014 answer text <p>Information on the revenue effects of changes in income tax, national insurance contributions, tobacco, alcohol and inheritance tax is available and published in the table ‘Direct effects of illustrative tax changes’ published on the GOV.UK website[1].</p><p> </p><p>The table is a ‘ready reckoner’ showing estimates of the effects of various illustrative tax changes, on tax receipts in 2014-15 to 2016-17.</p><p> </p><p> </p><p>[1] <strong><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/297451/20140318_DirectEffectofillustrativechanges_Mar_v0.1.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/297451/20140318_DirectEffectofillustrativechanges_Mar_v0.1.pdf</a></strong></p><p> </p> answering member printed Lord Deighton question first answered 18/08/2014 14:43:15 answering member 4262 label Biography information for Lord Deighton attachment 1 file name direct effects of illustrative tax changes 0558lw.pdf title Direct effects of illustrative tax changes
tabling member	1732 label Biography information for Lord Warner