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63783

registered interest
date	24/06/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Higher Education: Appeals
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what plans they have to establish a nationwide appeals system for higher education students in the United Kingdom who wish to appeal on the basis of awarded grades or complain about alleged unfair treatment by university staff.
tabling member printed	Lord Storey
uin	HL567
answer	answer is ministerial correction date of answer 03/07/2014 answer text <p> </p><p>The Office of the Independent Adjudicator for Higher Education (OIA) operates a national complaints handling scheme for England and Wales, under provisions in the 2004 Higher Education Act. The OIA can review complaints made by students against Higher Education Institutions if they remain unresolved, once a student has completed the institution's own complaints procedures. This may include, for example, complaints from students about unfair treatment by university staff. The service is free of charge to students.</p><p> </p><p>Separate arrangements are in place in Scotland and Northern Ireland.There are, however, some complaints that OIA cannot consider. These relate to concerns about admission to a university and to academic judgement. In the latter case, OIA can look at whether an institution has followed its rules and regulations in making an award to a student.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member printed Viscount Younger of Leckie question first answered 03/07/2014 16:28:27 answering member 4169 label Biography information for Viscount Younger of Leckie
tabling member	4238 label Biography information for Lord Storey

63795

registered interest
date	24/06/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Domestic Service: Conditions of Employment
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what steps they will take to end the abuse and exploitation of domestic workers in the United Kingdom, especially those from overseas; what means they will use to ensure that such workers have contracts of employment and are regularly paid at least the minimum wage; and whether such protection can extend to the employees of foreign diplomats.
tabling member printed	Lord Hylton
uin	HL579
answer	answer is ministerial correction date of answer 02/07/2014 answer text <p> </p><p>The UK already provides comprehensive employment and social protections to domestic workers and as a rule, domestic workers in the UK are entitled to the same employment rights as workers generally – including the National Minimum Wage (unless they are treated as if they are a member of the family), statutory sick pay, paid annual leave, protections from discrimination and unfair dismissals as well as other protections.</p><p> </p><p>We are fully committed to ensuring that domestic workers are able to access their rights. Anyone who believes they are being mistreated by their employer in any way has access to a number of organisations who can help including the police, the Pay and Work Rights Helpline and Employment Tribunals.</p><p> </p><p>The Government is also focused on ensuring that overseas domestic workers are informed about their rights and immigration and borders staff are trained to recognise potential victims of abuse. Overseas domestic workers must have been employed for 12 months before a visa will be granted and must have a signed statement of terms and conditions of employment in line with the National Minimum Wage legislation. Every overseas domestic worker is also provided with a letter informing them of their rights in the UK and where to get help if needed. This letter is provided in a range of languages as well as English.</p><p> </p><p>Under the Vienna Convention on Diplomatic Relations, all foreign diplomats in the UK are required to respect our laws, including employment regulations. The FCO treats any allegation of mistreatment of staff in diplomatic households very seriously. Any allegations that the law has been broken are investigated by the police and the FCO will take appropriate steps to assist the investigation which may include requesting the withdrawal of diplomatic immunity.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member printed Viscount Younger of Leckie question first answered 02/07/2014 15:52:56 answering member 4169 label Biography information for Viscount Younger of Leckie
tabling member	2018 label Biography information for Lord Hylton