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43281
registered interest false more like this
date less than 2014-03-17more like thismore than 2014-03-17
answering body
Department for Education more like this
answering dept id 60 more like this
answering dept short name Education more like this
answering dept sort name Education more like this
house id 2 more like this
legislature
25277
pref label House of Lords remove filter
question text To ask Her Majesty's Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Department for Education and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board. more like this
tabling member printed
Lord Mendelsohn more like this
uin HL6034 more like this
answer
answer
is ministerial correction false remove filter
date of answer less than 2014-03-27more like thismore than 2014-03-27
answer text <p>The Department for Education uses a range of feedback mechanisms across policy and delivery work to improve the experience of users and customers. Feedback is commissioned by the relevant teams; there is no central coordination of this activity. To collect details of this would incur disproportionate cost. The Department's management board considers papers covering the range of the Department's responsibilities, which reflect the results of the Department's feedback mechanisms.</p> more like this
answering member printed Lord Nash more like this
question first answered
less than 2014-03-27T12:00:00.00Zmore like thismore than 2014-03-27T12:00:00.00Z
answering member
4270
label Biography information for Lord Nash more like this
tabling member
4286
label Biography information for Lord Mendelsohn more like this
43282
registered interest false more like this
date less than 2014-03-17more like thismore than 2014-03-17
answering body
Department for Energy and Climate Change more like this
answering dept id 63 more like this
answering dept short name Energy and Climate Change more like this
answering dept sort name Energy and Climate Change more like this
house id 2 more like this
legislature
25277
pref label House of Lords remove filter
question text To ask Her Majesty's Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Department of Energy and Climate Change and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board. more like this
tabling member printed
Lord Mendelsohn more like this
uin HL6035 more like this
answer
answer
is ministerial correction false remove filter
date of answer less than 2014-03-24more like thismore than 2014-03-24
answer text <p>The Department of Energy and Climate Change has conducted 15 quantitative customer, user and satisfaction surveys in the last 12 months, the details of which are appended below. The results of all these surveys have been, or will be, published on gov.uk/decc.</p><p> </p><p>The Department of Energy and Climate Change does not have any agencies which report to it.</p><p> </p><p>No surveys were commissioned by the DECC Executive Committee: surveys are managed within individual policy areas, programmes and projects, with results reported to relevant internal boards.</p><p> </p><table><tbody><tr><td><p>1. DECC Public Attitudes Tracker survey</p><p> </p></td><td><p>Quarterly waves</p></td></tr><tr><td><p>2. Quantitative research into public awareness, attitudes, and experience of Smart Meters</p><p> </p></td><td><p>Two waves</p></td></tr><tr><td><p>3. Smart Meters Early Learning Project Consumer Survey*</p><p> </p></td><td><p>One-off survey</p></td></tr><tr><td><p>4. DECC Community Energy Survey</p><p> </p></td><td><p>One-off survey</p></td></tr><tr><td><p>5. Green Deal Supply Chain research</p><p> </p></td><td><p>One-off survey</p></td></tr><tr><td><p>6. Non-Participants in GD Supply Chain</p><p> </p></td><td><p>One-off survey</p></td></tr><tr><td><p>7. Green Deal Household Tracker</p><p> </p></td><td><p>Three waves</p></td></tr><tr><td><p>8. Green Deal assessments research</p><p> </p></td><td><p>Three waves</p></td></tr><tr><td><p>9. Green Deal assessments research: Wave 1 follow up</p><p> </p></td><td><p>One-off survey</p></td></tr><tr><td><p>10. Green Deal customer journey research</p><p> </p></td><td><p>One-off survey</p></td></tr><tr><td><p>11. Research to explore consumer response to the potential use of winter fuel payments to invest in energy efficiency home improvements</p><p> </p></td><td><p>One-off survey</p></td></tr><tr><td><p>12. Questions on GfK Omnibus survey exploring ways to paying for energy saving home improvements*</p><p> </p></td><td><p>One-off survey</p></td></tr><tr><td><p>13. Questions on GfK Omnibus survey on Energy Performance Certificates and cash back incentives*</p><p> </p></td><td><p>One-off survey</p></td></tr><tr><td><p>14. Survey of applicants to the non-domestic Renewable Heat Incentive*</p><p> </p></td><td><p>One-off survey</p></td></tr><tr><td><p>15. Renewable Heat Premium Payment 2 evaluation*</p><p> </p></td><td><p>Two surveys of participating households.</p></td></tr></tbody></table><p><em>*Publication date to be confirmed.</em></p>
answering member printed Baroness Verma more like this
question first answered
less than 2014-03-24T12:00:00.00Zmore like thismore than 2014-03-24T12:00:00.00Z
answering member
3790
label Biography information for Baroness Verma more like this
tabling member
4286
label Biography information for Lord Mendelsohn more like this
43297
registered interest false more like this
date less than 2014-03-17more like thismore than 2014-03-17
answering body
Department for Transport more like this
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport more like this
house id 2 more like this
legislature
25277
pref label House of Lords remove filter
question text To ask Her Majesty's Government what plans they have for the re-development of Euston station. more like this
tabling member printed
Lord Bourne of Aberystwyth more like this
uin HL6050 more like this
answer
answer
is ministerial correction false remove filter
date of answer less than 2014-03-31more like thismore than 2014-03-31
answer text <p> </p><p>The construction of the HS2 terminus at Euston station is a significant opportunity to maximise the economic potential of the high speed line and regenerate a site that has been neglected. Building on the current proposals in the hybrid Bill, the Government has asked HS2 Ltd and Network Rail to work with the rail industry and the local community to see if a more comprehensive proposal for the redevelopment of the station can be developed.</p><p> </p> more like this
answering member printed Baroness Kramer more like this
question first answered
less than 2014-03-31T12:00:00.00Zmore like thismore than 2014-03-31T12:00:00.00Z
answering member
1557
label Biography information for Baroness Kramer more like this
tabling member
4282
label Biography information for Lord Bourne of Aberystwyth more like this