{ "format" : "linked-data-api", "version" : "0.2", "result" : {"_about" : "http://eldaddp.azurewebsites.net/answeredquestions.text?uin=HL2246", "definition" : "http://eldaddp.azurewebsites.net/meta/answeredquestions.text?uin=HL2246", "extendedMetadataVersion" : "http://eldaddp.azurewebsites.net/answeredquestions.text?uin=HL2246&_metadata=all", "first" : "http://eldaddp.azurewebsites.net/answeredquestions.text?_page=0&uin=HL2246", "hasPart" : "http://eldaddp.azurewebsites.net/answeredquestions.text?uin=HL2246", "isPartOf" : "http://eldaddp.azurewebsites.net/answeredquestions.text?uin=HL2246", "items" : [{"_about" : "http://data.parliament.uk/resources/1688047", "AnsweringBody" : [{"_value" : "Treasury"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1688047/answer", "answerText" : {"_value" : "
The Government Property Agency manage access to all DEC campus buildings, and routinely provide data to departments through a combination of access pass data and space booking.<\/p>
<\/p>
Cabinet Office publish data on attendance in the form of Headquarters Occupancy data, but this data is not broken down per-department on a building-by-building basis.<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4580", "label" : {"_value" : "Biography information for Baroness Vere of Norbiton"} } , "answeringMemberPrinted" : {"_value" : "Baroness Vere of Norbiton"} , "dateOfAnswer" : {"_value" : "2024-02-20", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2024-02-20T12:43:17.537Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "Treasury"} , "date" : {"_value" : "2024-02-06", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Darlington Economic Campus"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask His Majesty's Government what data they hold on physical attendance, for working days from Monday to Friday inclusive, by officials at offices based at the Darlington Economic Campus across all departments with a presence there; and whether they will publish that data.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4988", "label" : {"_value" : "Biography information for Lord Kempsell"} } , "tablingMemberPrinted" : [{"_value" : "Lord Kempsell"} ], "uin" : "HL2246"} , {"_about" : "http://data.parliament.uk/resources/1505662", "AnsweringBody" : [{"_value" : "Home Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1505662/answer", "answerText" : {"_value" : "
The contract relating to the UK Visas and Immigration (UKVI) international Contact Centre service, delivered by Teleperformance, runs from March 2021 until October 2024.<\/p>
<\/p>
Any complaints made against the UKVI Contact Centre services, which Teleperformance deliver, are managed and monitored by UKVI to ensure that any emerging issues and trends are picked up and remedial action is put in place to ensure no future complaints occur.<\/p>
The UKVI Contact Centre service has not received any complaints relating to passports. Where customers are complaining about the return of their passports this would fall to the appropriate UKVI business area to handle.<\/p>
We do not hold the data relating to how much compensation has been issued in relation to contact made to the UKVI Contact Centre, as this is held by Teleperformance.<\/p>
Teleperformance also provide contact centre services for His Majesty\u2019s Passport Office (HMPO), the Passport Adviceline and Validation service. The contract for this service runs from 1 November 2019 to 31 October 2024.<\/p>
The total number of complaints regarding Teleperformance made to HMPO relating to passports this year is 658. The data regarding compensation for these specific cases is not held in a reportable format and therefore it could only be obtained at a disproportionate cost.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4888", "label" : {"_value" : "Biography information for Lord Sharpe of Epsom"} } , "answeringMemberPrinted" : {"_value" : "Lord Sharpe of Epsom"} , "dateOfAnswer" : {"_value" : "2022-09-20", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2022-09-20T15:55:25.453Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "1"} , "answeringDeptShortName" : {"_value" : "Home Office"} , "answeringDeptSortName" : {"_value" : "Home Office"} , "date" : {"_value" : "2022-09-06", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Home Office: Teleperformance"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty's Government what is the termination date for Teleperformance's contract to provide overseas helpline services on behalf of the Home Office; and what assessment they have made of complaints against Teleperformance in relation to Home Office services including (1) the number of complaints made in relation to passports, and (2) the total compensation awarded to customers in relation to complaints.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/3687", "label" : {"_value" : "Biography information for Lord Rosser"} } , "tablingMemberPrinted" : [{"_value" : "Lord Rosser"} ], "uin" : "HL2246"} , {"_about" : "http://data.parliament.uk/resources/1348915", "AnsweringBody" : [{"_value" : "Department for Digital, Culture, Media and Sport"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1348915/answer", "answerText" : {"_value" : "
The draft Online Safety Bill, published in May 2021, will ensure companies design their platforms to be safer for users, and particularly for children. The new laws will apply to companies that allow users to post content online or to interact with each other, which includes social media companies. The draft bill will be subject to pre-legislative scrutiny in this session. The Joint Committee that will scrutinise the draft Bill has now been set up, and members from both Houses have now been appointed.<\/p>
The strongest protections in the legislation are for children. Unless social media companies are able to prove that children are not accessing their service, they will need to conduct a child safety risk assessment and provide safety measures for child users, keeping these under regular review. As part of the risk assessment, companies will need to assess how the design and operation of the service may increase or reduce the risks identified.<\/p>
The government has also published voluntary Safety by Design guidance in June 2021 that will help companies design safer online services. In addition, the Information Commissioner\u2019s Age Appropriate Design Code, which will come into force in September 2021, will set out specific protections for children\u2019s personal data that companies will need to build in when designing online services likely to be accessed by children.<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4703", "label" : {"_value" : "Biography information for Baroness Barran"} } , "answeringMemberPrinted" : {"_value" : "Baroness Barran"} , "dateOfAnswer" : {"_value" : "2021-07-27", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-07-27T11:57:32.363Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "10"} , "answeringDeptShortName" : {"_value" : "Digital, Culture, Media and Sport"} , "answeringDeptSortName" : {"_value" : "Digital, Culture, Media and Sport"} , "date" : {"_value" : "2021-07-20", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Social Media: Children"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty's Government what plans they have to introduce regulations on social media companies, including mandatory design standards, to increase online safety for services that are used by children.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1796", "label" : {"_value" : "Biography information for Lord Taylor of Warwick"} } , "tablingMemberPrinted" : [{"_value" : "Lord Taylor of Warwick"} ], "uin" : "HL2246"} , {"_about" : "http://data.parliament.uk/resources/1182923", "AnsweringBody" : [{"_value" : "Department for Education"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1182923/answer", "answerText" : {"_value" : "
The government recognises that there are a number of international examples, including in Singapore and India, which provide useful insights to inform the development of our adult skills reforms.<\/p>
We are also taking steps to improve productivity, employment levels and social inclusion. Programmes including Apprenticeships, funded or co-funded skills provision through the Adult Education Budget, access to Advanced Learner Loans and the National Retraining Scheme enable adults to gain the skills that they need to progress or reskill.<\/p>
The government has started testing the first part of the National Retraining Scheme, Get Help to Retrain, in 6 areas across England. Get Help to Retrain is a digital service that will help users to understand their current skills, explore alternative occupations and find and sign up to training. We will continue to test and further improve the service in 2020. The government is also providing an extra £3 billion to develop a National Skills Fund that helps adults to learn new skills and to prepare for the economy of the future.<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4218", "label" : {"_value" : "Biography information for Baroness Berridge"} } , "answeringMemberPrinted" : {"_value" : "Baroness Berridge"} , "dateOfAnswer" : {"_value" : "2020-03-23", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "HL2244"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2020-03-23T11:52:46.153Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "60"} , "answeringDeptShortName" : {"_value" : "Education"} , "answeringDeptSortName" : {"_value" : "Education"} , "date" : {"_value" : "2020-03-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Training"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty's Government what assessment they have made of (1) the Skill India Mission to upskill people through public-private partnerships, and (2) the SkillsFuture initiative in Singapore to provide career-long learning opportunities; and whether they have considered adopting a similar model in the UK.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/542", "label" : {"_value" : "Biography information for Lord Touhig"} } , "tablingMemberPrinted" : [{"_value" : "Lord Touhig"} ], "uin" : "HL2246"} , {"_about" : "http://data.parliament.uk/resources/773531", "AnsweringBody" : [{"_value" : "Cabinet Office"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/773531/answer", "answerText" : {"_value" : "
Government departments remain responsible for considering the implications of the findings of the Race Disparity Audit on their policies and services. A specialist unit in the Cabinet Office will consider and co-ordinate the next steps.<\/p>
The Government has launched a programme of work to tackle some of the ethnic disparities identified in the Audit. This covers the Department for Work and Pensions taking action in twenty targeted \u2018hotspots\u2019, the Ministry of Justice taking forward a number of recommendations made in the recent Lammy Review and the Department for Education taking forward an external review to improve practice in exclusions. Further announcements on future Government work will follow in the coming months.<\/p>
<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/57", "label" : {"_value" : "Biography information for Lord Young of Cookham"} } , "answeringMemberPrinted" : {"_value" : "Lord Young of Cookham"} , "dateOfAnswer" : {"_value" : "2017-11-02", "_datatype" : "dateTime"} , "groupedQuestionUIN" : {"_value" : "HL2249"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2017-11-02T15:43:21.397Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "53"} , "answeringDeptShortName" : {"_value" : "Cabinet Office"} , "answeringDeptSortName" : {"_value" : "Cabinet Office"} , "date" : {"_value" : "2017-10-19", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Ethnic Groups: Equality"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty's Government which departments are responsible for considering the implications of the Race Disparity Audit; and which is the lead department for co-ordinating action on its findings.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/2533", "label" : {"_value" : "Biography information for Lord Birt"} } , "tablingMemberPrinted" : [{"_value" : "Lord Birt"} ], "uin" : "HL2246"} , {"_about" : "http://data.parliament.uk/resources/600493", "AnsweringBody" : [{"_value" : "Department for Communities and Local Government"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/600493/answer", "answerText" : {"_value" : "