The 2018 Health Survey for England showed that lotteries were associated with the lowest rates of problem gambling of all gambling products considered, and the National Lottery Operator is mandated under its licence to have player protection strategies.<\/p>
The Operator\u2019s training programme, \u2018Being a Responsible Retailer\u2019, supports National Lottery retailers on risks related to National Lottery products and focuses on supporting healthy playing and preventing underage playing of the National Lottery. This consists of online and face-to-face training, healthy playing knowledge checks, and further support where needed. The operator also provides retailers with advice through leaflets and telephone calls to improve awareness and to help the retention of responsible retailing principles. Retailers are also trained in engaging with customers about healthy playing \u2014 including direction to GamCare as appropriate \u2014 and about signs they should look out for to help identify players who may be at risk.<\/p>
To ensure that retailers are benefiting from and acting on its training, the operator runs a healthy playing \u2018mystery shopper\u2019 programme, alongside the \u2018Operation 18\u2019 programme to ensure that retailers are correctly asking for proof of age. As a result of these initiatives, 94% of National Lottery retailers visited in 2022/23 successfully passed a healthy playing knowledge check. If a retailer does not pass these visits or checks, it is offered additional training.<\/p>
Each society lottery operator will have their own specific approach to training retailers about the risk of its products, and must comply with the Licence Conditions and Codes of Practice and Social Responsibility Code for society lotteries.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4728", "label" : {"_value" : "Biography information for Lord Parkinson of Whitley Bay"} } , "answeringMemberPrinted" : {"_value" : "Lord Parkinson of Whitley Bay"} , "dateOfAnswer" : {"_value" : "2023-07-11", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2023-07-11T11:29:26.293Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "217"} , "answeringDeptShortName" : {"_value" : "Culture, Media and Sport"} , "answeringDeptSortName" : {"_value" : "Culture, Media and Sport"} , "date" : {"_value" : "2023-07-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Lotteries: Retail Trade"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask His Majesty's Government, further to the Written Answer by Lord Parkinson of Whitley Bay on 15 June 2023 (HL8253) what training is provided to retailers about the risk of National Lottery and society lottery products.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4308", "label" : {"_value" : "Biography information for The Lord Bishop of St Albans"} } , "tablingMemberPrinted" : [{"_value" : "The Lord Bishop of St Albans"} ], "uin" : "HL9038"} , {"_about" : "http://data.parliament.uk/resources/1242285", "AnsweringBody" : [{"_value" : "Department for Digital, Culture, Media and Sport"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1242285/answer", "answerText" : {"_value" : "
A response was sent to the Noble Lord on 26th October.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4703", "label" : {"_value" : "Biography information for Baroness Barran"} } , "answeringMemberPrinted" : {"_value" : "Baroness Barran"} , "dateOfAnswer" : {"_value" : "2020-10-26", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2020-10-26T12:52:05.95Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "10"} , "answeringDeptShortName" : {"_value" : "Digital, Culture, Media and Sport"} , "answeringDeptSortName" : {"_value" : "Digital, Culture, Media and Sport"} , "date" : {"_value" : "2020-10-12", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Peers: Correspondence"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty's Government when they expect to respond to the letter sent by Lord Hodgson of Astley Abbotts to the Secretary of State for Digital, Culture, Media and Sport on 31 July about making public funds available to the Royal Albert Hall; and when they plan to respond to the follow-up letters sent on 19 August, 9 September and 1 October.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1651", "label" : {"_value" : "Biography information for Lord Hodgson of Astley Abbotts"} } , "tablingMemberPrinted" : [{"_value" : "Lord Hodgson of Astley Abbotts"} ], "uin" : "HL9038"} , {"_about" : "http://data.parliament.uk/resources/932065", "AnsweringBody" : [{"_value" : "Department for International Trade"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/932065/answer", "answerText" : {"_value" : "
Supporting businesses to invest overseas and reach their full potential is an important priority for the Department as we strive to create a global and outward-looking economy. We realise that business continuity and business security also need to be addressed.<\/p>
<\/p>
The Department for International Trade (DIT) advises UK businesses considering entering the Turkish market, and established UK investors in Turkey, on an individual basis, alongside our strategic business delivery partner, the British Chamber of Commerce in Turkey.<\/p>
<\/p>
DIT offers a range of practical support to businesses, who may contact the Department\u2019s staff to talk about their specific requirements, including business security and continuity matters. Country-specific advice is also available on the www.gov<\/a>.uk or www.great.gov.uk<\/a> websites.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4690", "label" : {"_value" : "Biography information for Baroness Fairhead"} } , "answeringMemberPrinted" : {"_value" : "Baroness Fairhead"} , "dateOfAnswer" : {"_value" : "2018-07-10", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2018-07-10T11:36:57.257Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "202"} , "answeringDeptShortName" : {"_value" : "International Trade"} , "answeringDeptSortName" : {"_value" : "International Trade"} , "date" : {"_value" : "2018-06-27", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Overseas Investment: Turkey"} , "houseId" : {"_value" : "2"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25277", "prefLabel" : {"_value" : "House of Lords"} } ], "questionText" : "To ask Her Majesty's Government, further to the Written Answer by Baroness Fairhead (HL8303), whether the advice to UK businesses considering the Turkish market and established UK investors in Turkey includes information on business security and business continuity matters.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/1137", "label" : {"_value" : "Biography information for Lord Patten"} } , "tablingMemberPrinted" : [{"_value" : "Lord Patten"} ], "uin" : "HL9038"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 3, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }