The South West Complaints Team transferred from NHS England to the NHS Somerset Integrated Care Board (ICB), who now host the NHS South West Collaborative Commissioning Hub, on 1 July 2023. This followed the delegation of pharmacy, optometry, and dentistry associated complaints on 1 April 2023. The following table shows the number of complaints the South West Complaints Team received, and the proportion that were investigated for NHS Dorset ICB, each month from October 2023 to March 2024:<\/p>
Month<\/p><\/td> | Total received<\/p><\/td> | Number from NHS Dorset ICB<\/p><\/td><\/tr> |
October 2023<\/p><\/td> | 181<\/p><\/td> | 25<\/p><\/td><\/tr> |
November 2023<\/p><\/td> | 196<\/p><\/td> | 31<\/p><\/td><\/tr> |
December 2023<\/p><\/td> | 119<\/p><\/td> | 21<\/p><\/td><\/tr> |
January 2024<\/p><\/td> | 208<\/p><\/td> | 29<\/p><\/td><\/tr> |
February 2024<\/p><\/td> | 191<\/p><\/td> | 44<\/p><\/td><\/tr> |
March 2024<\/p><\/td> | 156<\/p><\/td> | 32<\/p><\/td><\/tr> |
Total<\/p><\/td> | 1,051<\/p><\/td> | 182<\/p><\/td><\/tr><\/tbody><\/table>
Claimants who had their UC award reduced to zero by the Minimum income floor and did not receive a UC payment during the qualifying period, will not be eligible for a cost-of-living payment.<\/p> <\/p> For those that are not eligible for this support, or for families that still need additional support; the Government is providing an additional £500 million to help households, on top of what has been provided since October 2021, bringing total funding for this support to £1.5 billion. In England, this will take the form of an extension to the Household Support Fund backed by £421m and is administered by Local Authorities. Devolved administrations will receive £79 million through the Barnett formula.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4033", "label" : {"_value" : "Biography information for David Rutley"} } , "answeringMemberConstituency" : {"_value" : "Macclesfield"} , "answeringMemberPrinted" : {"_value" : "David Rutley"} , "dateOfAnswer" : {"_value" : "2022-06-27", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2022-06-27T16:14:27.027Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "29"} , "answeringDeptShortName" : {"_value" : "Work and Pensions"} , "answeringDeptSortName" : {"_value" : "Work and Pensions"} , "date" : {"_value" : "2022-06-22", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Universal Credit: Self-employed"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Work and Pensions, whether the Social Security (Additional Payments) Bill would give an entitlement to cost of living payments to self-employed Universal Credit claimants who do not receive a regular payment due to the minimum income floor.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4523", "label" : {"_value" : "Biography information for Catherine West"} } , "tablingMemberConstituency" : {"_value" : "Hornsey and Wood Green"} , "tablingMemberPrinted" : [{"_value" : "Catherine West"} ], "uin" : "23365"} , {"_about" : "http://data.parliament.uk/resources/1341092", "AnsweringBody" : [{"_value" : "Department for Education"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1341092/answer", "answerText" : {"_value" : " The Government published its cross-government School Sport and Activity Action Plan in July 2019, which aims to increase levels of physical activity for all children in England through providing them with greater opportunities to do 60 minutes of physical activity every day inside and outside school. The Government has confirmed its intention to publish an update to this action plan later in 2021 and is working closely with sport organisations through the School Sport and Activity Sector Forum to discuss the Government\u2019s long term approach to physical activity in schools.<\/p> Since 2013, the Department has funded a series of grant programmes to increase and improve access to physical education, school sport and physical activity for pupils with special educational needs and disabilities.<\/p> The Department has provided £10.1 million to open school sport facilities outside of the school day and continues to support the Holiday Activities and Food Fund and Summer Schools programme, which are targeted towards children from lower socio-economic groups and can help to maintain activity over the summer holidays. The Department has confirmed £320 million funding for the physical education and sport premium into the next academic year. Schools are provided with the flexibility to use this funding to meet the needs of their pupils.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/111", "label" : {"_value" : "Biography information for Nick Gibb"} } , "answeringMemberConstituency" : {"_value" : "Bognor Regis and Littlehampton"} , "answeringMemberPrinted" : {"_value" : "Nick Gibb"} , "dateOfAnswer" : {"_value" : "2021-07-06", "_datatype" : "dateTime"} , "groupedQuestionUIN" : [{"_value" : "23366"} , {"_value" : "23367"} ], "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-07-06T16:42:52.717Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "60"} , "answeringDeptShortName" : {"_value" : "Education"} , "answeringDeptSortName" : {"_value" : "Education"} , "date" : {"_value" : "2021-06-28", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Young People: Health"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Secretary of State for Education, what assessment he has made of the potential merits of a long-term strategy to improve physical activity and wellbeing in young people in (a) the UK and (b) Dudley North constituency.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4789", "label" : {"_value" : "Biography information for Marco Longhi"} } , "tablingMemberConstituency" : {"_value" : "Dudley North"} , "tablingMemberPrinted" : [{"_value" : "Marco Longhi"} ], "uin" : "23365"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 3, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} } |