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The Financial Conduct Authority (FCA) rules require insurers to handle claims fairly and promptly and settle claims quickly once settlement terms are agreed. The FCA has said that, in light of COVID-19, insurers must consider very carefully the needs of their customers and show flexibility in their treatment of them.<\/p>

<\/p>

The Government is working closely with the FCA to ensure that the rules are being upheld during this crisis and fully supports the regulator in its role.<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4051", "label" : {"_value" : "Biography information for John Glen"} } , "answeringMemberConstituency" : {"_value" : "Salisbury"} , "answeringMemberPrinted" : {"_value" : "John Glen"} , "dateOfAnswer" : {"_value" : "2021-02-09", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2021-02-09T09:06:45.723Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "14"} , "answeringDeptShortName" : {"_value" : "Treasury"} , "answeringDeptSortName" : {"_value" : "Treasury"} , "date" : {"_value" : "2021-02-04", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "Insurance: Coronavirus"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "To ask the Chancellor of the Exchequer, if he will take steps to ensure that businesses' insurance claims relating to the effects of the covid-19 outbreak are settled in a timely manner.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4634", "label" : {"_value" : "Biography information for Christine Jardine"} } , "tablingMemberConstituency" : {"_value" : "Edinburgh West"} , "tablingMemberPrinted" : [{"_value" : "Christine Jardine"} ], "uin" : "912041"} , {"_about" : "http://data.parliament.uk/resources/1140089", "AnsweringBody" : [{"_value" : "Department for Transport"} ], "answer" : {"_about" : "http://data.parliament.uk/resources/1140089/answer", "answerText" : {"_value" : "

In 2018, the Government began engaging on the design of HS2 Phase 2b with local communities along the route, via the publication of the Working Draft Environmental Statement.<\/p>

<\/p>

In June 2019, we published a Design Refinement Consultation which announced eleven possible changes to the Phase 2b route. These consultations represent significant milestones in preparing the HS2 Phase 2b hybrid Bill.<\/p>

<\/p>"} , "answeringMember" : {"_about" : "http://data.parliament.uk/members/4460", "label" : {"_value" : "Biography information for Ms Nusrat Ghani"} } , "answeringMemberConstituency" : {"_value" : "Wealden"} , "answeringMemberPrinted" : {"_value" : "Ms Nusrat Ghani"} , "dateOfAnswer" : {"_value" : "2019-07-18", "_datatype" : "dateTime"} , "isMinisterialCorrection" : {"_value" : "false", "_datatype" : "boolean"} , "questionFirstAnswered" : [{"_value" : "2019-07-18T16:12:35.523Z", "_datatype" : "dateTime"} ]} , "answeringDeptId" : {"_value" : "27"} , "answeringDeptShortName" : {"_value" : "Transport"} , "answeringDeptSortName" : {"_value" : "Transport"} , "date" : {"_value" : "2019-07-18", "_datatype" : "dateTime"} , "hansardHeading" : {"_value" : "High Speed 2 Line: Hybrid Bills"} , "houseId" : {"_value" : "1"} , "legislature" : [{"_about" : "http://data.parliament.uk/terms/25259", "prefLabel" : {"_value" : "House of Commons"} } ], "questionText" : "What progress he has made on introducing a hybrid Bill to secure the powers to deliver phase 2b of High Speed Two; and if he will make a statement.", "registeredInterest" : {"_value" : "false", "_datatype" : "boolean"} , "tablingMember" : {"_about" : "http://data.parliament.uk/members/4447", "label" : {"_value" : "Biography information for Maggie Throup"} } , "tablingMemberConstituency" : {"_value" : "Erewash"} , "tablingMemberPrinted" : [{"_value" : "Maggie Throup"} ], "uin" : "912041"} ], "itemsPerPage" : 10, "page" : 0, "startIndex" : 1, "totalResults" : 2, "type" : ["http://purl.org/linked-data/api/vocab#ListEndpoint", "http://purl.org/linked-data/api/vocab#Page"]} }